Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
+I didn't expect it to be so out of the way. The service was good, but we didn't for very long.
Jasmijn
Netherlands · Couple · March 2025
“Good”
+absolutely Beautiful vieuw! Did expect a bit more of a luxurious experience though.. were a few problems with the shower and toilet (water) but fixed very easily and fast. Cleaned the pool for us to use. Looked like we were the only ones there, in a big place. Rohan was very nice to us, and always in for a talk. And a really nice breakfast was made for us. ❤️ We unfortunately found out the blanket was not really “clean” so did not want to sleep underneath it. But it was late and did not want to disturb. So we slept in warmer clothes, which was not perfect. Maybe in the future worth an extra check?
Stefan
Germany · Couple · February 2025
“The Center of Paradise - Close to All the Beauty!!”
+The welcoming and attention of Rohan the Manager and all in one wonder was exceptional. He is taking care of guests like family. All Sri Lankan people are wonderful but he is one of a kind. He has the best knowledge of all the surroundings and will help you out with all your needs. The breakfast served by Rohan is just outstanding!
−That i could not stay for 3 weeks. Theres enough to see in this area for this time The Pool is amazing and you are completely in the middle of nature paradise.
+I recently had the pleasure of staying at RedLetter Hotel in Kandy, and it was an unforgettable experience. The hotel is nestled in a serene countryside location, offering breathtaking views and a peaceful ambiance, perfect for a relaxing getaway. The service was exceptional,every staff member was courteous and attentive, ensuring all our needs were met. The rooms were spacious, clean, and well-appointed, adding to the overall comfort of the stay. Whether you’re looking for a quiet escape or a base to explore Kandy, RedLetter Hotel is a perfect choice. Highly recommended!
+Nice peaceful place
Wannaku
Family · October 2024
+on the way to the hotel. one mile distance we lost the GPS. doesn t show directions called the hotel to get directions many times. no room facilities . no hot water, TV , Microwave, refrigerator, no Bath towels, room is not tidy, hotel building under construction, hotel located rural area. there is a only one room fer the place. we checked in around 5 PM person said he locked main door and leave the place.. we checked out and left the hotel fined the another hotel from the city. extremely not recommended.
Perera
Sri Lanka · Couple · September 2024
“MONEYS WORTH”
+UN IMAGINABLE I EXERIENCED THE SPLENDID LOCATION. THE HOTEL WAS VOVERED WITH MISTY MOUNTAINS AND FOREST GIVING THE ENTIRE PLACE TO BREATH WITH CLEAN OXYGEN. HAD A WARMLY WELCOME AND THEY WERE COMMUNICATING WITH US AND REPLIED TO THE MESSAGES QUICKLY. A PLACE FOR FAMILIES AND QUALITY ADMIRED PERSON'S WITH NO DISTURBENCE TO OTHERS. THERE WERE TWO FAMILIES ALSO AND WE ALL ENJOED THE CLEAR BLUE WATER SWIMMING POOL. SUPERB CONSTRUCTION AND THE BEST LOCATION. THE MANAGER ROHAN AND THE GENTLEMAN MR. SAMANTHA WHO CREATED THE HOTEL SPECIAL THANKS. ROHAN WAS THE DOING THE GRO WORK AND THE EXCELLENT SERVICE. FOOD WAS SOUNDED EXCELLENT
−NOTHING
Matthew
Sri Lanka · Solo · September 2024
“Exceptional”
+An Experience Of A Life Time Where I Received The Real Hospitality Service With Friendlyness Since My Arrival Though It Was A Little Dawn I Got The Correct Location When I Communicated With Them Mr.Rohan The Manager Welcomed And Showed Me The Comlete Room Facilities As Per My Reservation. Had A Superb Dinner And Breakfast. The Blue Water Swim I Had In The Pool With The Other In-house Guests Sharing The Atmosphere And Left The Hotel With Golden Memories With A Hope Of Visiting With My Family. Many Thanks Goes To The Owner And Md Mr.Samantha For Creating A Good Location And Mr. Rohan For Rendering A Excellent Service
+Die Position des Hotels wird bei Expedia falsch abgezeigt! Die wahre Position finden sie auf google maps. Sehr netter Unterkunftgeber. Da die Angabe zur Position bei Expedia falsch ist, die Ortschaft liegt 12 km außerhalb von Kandy, hat mir der Herr ohne extra was zu berechnen ein Abendessen gemacht. Die Zimmer sind sauber und die Klimaanlage hat gut funktioniert. Es werden keine Handtücher zur Verfügung gestellt. Das Frühstück ist sehr gut und reichlich. Ich habe den Pool nicht benutzt aber ich habe gesehen wie er täglich gereinigt wurde. Ich empfehle das Hotel eher für entspannte Tage abseits der Hektik einer Stadt. Als Ausgangspunkt für Besichtigungen in Kandy ist es ejer weniger zu empfehlen, man hat lange Anfahrtsweg mit dem Bus oder Tuk Tuk (Taxi). In der Nähe ist ein Wasserfall. Besonders wenn es geregnet hat ist er recht beeindruckend. Eine wanderung dort hin kann eine nette Abwechslung bieten.
Shane
Sri Lanka · Family · April 2024
“Hotel closed and not informed till the check in time.”
+Was traveling from colombo. 11.30 a.m called to check the location. They just told me the property is closed. Was disconnecting phone line several times.
−Not proper customer response.