Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 41 reviews.
N6466VNsarahd
Family · September 2025
“Old and dirty not eclectic and rustic”
+If by eclectic and rustic you like dilapidated and dirty, this is your place. The text said to see ourselves to our cottage and the key was inside. However most of the cottages/rooms weren’t numbered. There were no signs… we had no reception to call. After roaming around we found a man and asked if he knew where 22 was. He lead us one way, then another, before remembering 22 was back the first direction. We got to an unmarked cabin and went in. A key labeled 22 was on the table. The room smelled musty. The room was not like the pictures. The furniture was very old, threadbare, saggy. There were cobwebs. Maybe they cleaned after the last people left but not since? I’m not sure. There was a small door that wouldn’t shut all the way but had a single nail in the top holding shut. From the outside it seemed like this lead to a fenced in area that we couldn’t see in. It was creepy.
dianner358
Couple · August 2025
“Very odd place with weird vibe.”
+Really odd place. I enjoy rustic cabins and natural settings. However this was run-down, and the unidentified junk lying around was perplexing- like bohemian junkyard. It looked very sad. The buildings don't appear to be kept up. The brook was dry so there is no babbling brook. It was too expensive for what you get. The bed was hard as a rock-very uncomfortable- and the pillows were like lumber. I wish that I had put an air mattress in the car. The furnishings, if you care about that sort of thing, was like stuff that you find at the curb in most towns. Stained, mis-matched crappy looking stuff- I think that's what they meant by eclectic. Other reviewers mention the warm reception, the buffet breakfast etc. There was no reception. There is no check-in desk whatsoever. Everything is done by text message and I wouldn't know who works there and who doesn't. No one identified themselves. The breakfast is an extra $15 and not ready on time. Coffee was cold. Good muffins. No amenities that most hotels have like hair dryers, refrigerators, TV's and all that. No air or hair conditioner either. I have stayed in many places for much less money that offered breakfast and actually seemed to wa
jimmX4557TH
Family · July 2025
“Country charm in the Berkshires”
+This was our second time staying at Racebrook lodge. Both times we came for music performances. Last summer we stayed in the main lodge; this time, in one of the cottages. The place has such magical, rustic charm. We enjoyed talking to the lovely owners in the tavern after the show.
+Eh…
Allison
Family · November 2024
+Room was clean but lacked amenities (no TV, no hair dryer, tiny bar of soap). Noisy, no insulation, young tots crawling on stairway, no place to sit down comfortably in room, only communication through texting, no early morning coffee available. Parking in very dark area, poor directions to room. Facility is designed for campers, not guests in room. Bed was comfortable and clean but leaked light through cracks in door and windy through the air conditioner, but we left early after one night and would not recommend this place. Not as advertised on Expedia site. Had difficulty finding anyone after dark to help us locate our room. Place is best for campers on the grounds not guests in a room.
Adam
Group of friends · October 2024
+Amazing experience in every aspect!
Verified traveler
October 2024
“Acceptable”
+Our stay was acceptable. We booked a room with 2 queen beds but were given a room with one double. It was difficult to find staff to help correct this but eventually it was straightened out. The room we got was clean and comfortable….not really any amenities. There was no tv, refrigerator or soap for the shower. The grounds were pretty with a hiking trail in the back.
cm12121
Group of friends · September 2024
“MORTIFIED ! RACE BROOK LODGE IS A ROYAL RIP OFF!!!!”
+We attended a wedding on Aug 24 and I highly recommend that no one ever patronizes this awful venue. The cocktail hour was nonexistent. You had to wait on line for a drink for over 30 minutes from the one bartender. They put out less than 50 dumplings for 160 people, and a small charcuterie board that couldn't feed 30 people and was not replaced. We had to wait 2 and half hours to be served dinner at 8:30 pm. Maybe there were 3 servers for the entire wedding bringing out one bowl at a time. There were 13 people at my table and certainly not enough food to feed us. They ran out of the eggplant dish that was on the menu for vegetarians . A couple on the table had nothing to eat so they went to other tables to ask if they had any leftovers. They had some nerve accepting a party for 160 people when they couldn't feed 50 properly. Saying they were under staffed is an understatement. The manager of the kitchen didn't order enough food. We all went home hungry.
816miriamb
Family · September 2024
“Nightmare wedding at racebrook lodge”
+My husband and I attended a wedding at the Racebrook Lodge on August 24, 2024 and were appalled at the obvious lack of preparation, coordination and management of the lodges wedding staff. Guests were forced to stand for over an hour after the ceremony ended, while chairs were moved to the dining tables . Additionally, the fact that they supplied one bartender for 160 people caused a tremendous crowd to gather by the one bar for an excessively long period of time. The final indignation was when the facilities kitchen literally ran out of food, before all the guests were fed. This necessitated that guests went from table to table on their own seeking something to eat. One guest had a piece of chicken and had to cut it into slices to give other guests that hadn’t gotten their meal I would strongly discourage anyone from thinking of booking their special day at this venue.
Mmc29
Family · August 2024
“Do not book this place for a wedding!”
+Do not book a wedding a Racebrook lodge. This place is not prepared for catering to a large group of people. Most importantly, they did not serve enough food and they ran out of liquor. Chairs were not set up at the dining tables, not enough bartending staff and food service was incredibly slow. We were served food more than an hour and a half after the schedule. When the food arrived there wasn't enough for the table. Many people were hungry!