Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Birt1964
Family · August 2026
“One of the best hotel stays ever”
+First time in Tokyo and finding the right hotel amongst so much choice was daunting so I stuck to the Accor affiliated. I was not disappointed. The rooms are a good size. The bed was so comfortable and the room was so quiet. The executive lounge was a highlight particularly when they arranged without asking vegetarian tapas each evening for my daughter. They assisted with an airport transfer from Narita and to forward our bags to Osaka. This was a fantastic hotel.
Dominik
Hungary · Couple · August 2026
“Amazing five star hotel”
+Our stay was amazing. The hotel is near to the yamamote line, making transportation quick and easy. It is in a very calm area, but near convinient stores, coffee shops, etc. The room was large and clean.
glenny_t83
Couple · August 2026
“Amazing!!!”
+What an amazing hotel. This is up there with one of the best hotels I’ve stayed at. From the moment we arrived, the staff were friendly and welcoming. The room was spacious, bed was very comfortable. Everything was just perfect. It was hard to leave. Breakfast was amazing. Service and food options 5 star. Very convenient location. Close to the train. Short trip to all the major tourist spots. If I could give a higher score, I would. Will definitely stay here when I return to Tokyo. Thank you Pullman Tokyo for an amazing experience
lokanata
Family · August 2026
“Excellent stay”
+We stayed here for two nights. The hotel is easily accessible from Tamachi station. It is under covered walkway, somewhat though, and you do not need to worry to travel with your luggage as there is a lift connecting the platform to the hotel entrance level. There is a shopping center adjacent to the hotel with a lot of F&B options as well as convenience stores. So you will have plenty of choices. The hotel itself is modern, efficient, and exceptionally well-maintained. We stayed here for two nights. We arrived in the morning and we were assisted by a friendly staff. We booked for a Superior Room with 1 King sized bed, and as an Accor Platinum member, we were offered complimentary breakfast and lounge access. Kind gesture from the management. The room was immaculate, comfortable, and well-appointed, with a view toward the station. The King size bed was HUGE, it will fit more than 3 people! The bed was comfortable, the linen felt fresh and the pillows were great. The bathroom was efficient and practical. Dining was solid , the breakfast buffet offered plenty of options, Japanese, Asian and Western. You have got to try the prawn tempura and chicken karage. They were that GOOD! Their
laumene
Family · August 2026
“Excellent location for exploring Tokyo and more”
+We stayed at the Pullman Tokyo Tamachi for 5 nights in a deluxe room with 2 single beds. No real upgrade at arrival, only a room at the executive floor. We selected this Accor hotel for its location. It is directly connected to Tamachi Station so with easy access to the JR Yamanote Line, making it simple to reach major attractions. It is also very convenient for travelling to and from Haneda Airport and for taking trains outside the city. The surrounding area offers also many restaurants and a large supermarket with a good selection of takeaway meals and fresh fruits, which we found very practical after a busy day of sightseeing. Our room was relatively compact, as is common in Tokyo. It was confortable enough for a good night sleep after a day of sightseeing, but not a place where you would want to relax during a rainy afternoon. Breakfast was good, with a nice variety of options. We particularly appreciated that plant-based milk alternatives were available, which is not common in many Japanese hotels. As Accor Platinum members, we briefly visited the Executive Lounge, but it did not really appeal to us, so we never had any drink there. To be noted : the hotel offers direct elevat
wilch303
Group of friends · July 2026
“Comfortable Hotel”
+Situated in a quieter part of Tokyo, the Pullman Tokyo Tamachi provides a calm place to come home to each night. It is extremely well connected with access to both the Tamachi station on the JR line and the Mita subway station. The rooms are clean and spacious, and the the staff are incredibly welcoming. The rooms are fitted with blackout blinds, and despite being located beside train tracks we were never disturbed by the noise - I won't hesitate to return on future visits to Tokyo.
pojokkampung
Couple · June 2026
“A Budget-Level Deception Disguised as 5-Star: Avoid Pullman Tokyo Tamachi”
+As an ALL Platinum member, I have stayed at numerous luxury properties worldwide, but my recent 5-night continuous stay at Pullman Tokyo Tamachi (split across two consecutive bookings) was the most deceptive and frustrating experience of my travels. This property operates far below 5-star hospitality, closer to a budget hotel. First, the physical space itself fails to meet international luxury standards. The hotel lobby is incredibly minimalist, and the bar area is squeezed directly next to the reception and lobby. There is no sense of grandeur, space, or the upscale ambiance you expect from a premium brand,it feels crowded and poorly designed. To make matters worse, the bathroom layout and quality are absolutely sub-standard for a premium establishment. It lacks the basic privacy, space, and premium fixtures that define a true 5-star hotel, further reinforcing the reality that this property is operating on a budget-hotel framework while charging luxury prices. Second, the product quality is highly misrepresented. I booked a "1 King Bed" room, as explicitly stated in the ALL app. Instead, I was given a "Hollywood King",which is nothing more than two cheap twin beds pushed toget
lawteacher80
Solo · June 2026
“Almost perfect”
+The service is consistently good, with professional front office staff like Ms. Aori, who assisted me with an efficient check-out and a seamless booking of a taxi service to the airport. There is an apparent lack of a concierge team presence, which is an anomaly by Japanese hospitality standards. The superior suite is rather comfortable but it's design can be less 'minimalist' and more 'luxurious'. However, I did appreciate how it is tucked away in a corner, making it feel exclusive. The executive lounge had a good layout and nice seating but the service can be enhanced. For one, staff should be more vigilant about managing noise levels (guests using phones) and ensuring that entry is only granted to those in proper footwear. Staff should not indulge guests who attempt to enter in flip-flops/sandals and banter loudly, disrupting the serene ambience of the lounge. While interaction is coveted in hospitality, it should be done in appropriately and conditionally. Kasa restaurant has a great vibe and is an ideal breakfast venue, overlooking the Tamachi foyer. However, staff should not allow guests to dine in bedroom slippers, diminishing the class of the hotel. Given proper and stricte
pwf4209
Couple · June 2026
“Great location excellent and consistent service delivery”
+Our go-to hotel in Tokyo. Have stayed multiple times over the years and always happy with the consistent service delivery from the team despite staff changes. Special shout out to Rezza, a new member of the front office team who is relatively new to Tokyo and still manages to give enthusiastic attention our needs. Modern and comfortable rooms, excellent location next to Tamachi station with easy access to both subway and JR trains. Buildings nearby also has a lot of food options and a very good supermarket. Breakfast is also very good, with nice quality freshly brewed coffee and a good spread.
“Excellent location, great service , our go-to Tokyo hotel”
+We stayed 6 nights over two stays as Accor Gold members and couldn’t be happier. Pullman Tamachi is a 5‑minute walk (partially covered) from Tamachi or Mita stations in a business district , very convenient for trains and taxis. Life supermarket is located downstairs, and a Lawson, 7-Eleven and Starbucks are also located in the buildings next door. Check‑in staff were friendly, professional, and clearly explained hotel facilities. Our first three nights were in a Superior Executive room including one stay plus night, the final three nights were in a Deluxe Executive room, partially paid with some of our Accor points. Both rooms faced Tamachi station, were well maintained, modern, and spacious for Tokyo at 29 m². There were plenty of power and USB outlets, and the bed and pillows were very comfortable. We managed to store and fit multiple suitcases in the rooms without issue, and the hotel happily stored two bags for a week while we did a 7‑day Kyushu road trip , they even had a bag we shipped from Fukuoka waiting in the room on return. Breakfast (included with our second stay) is a buffet at KASA restaurant; staff take coffee and egg orders at the table. The spread offers a strong