Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Joshua
United Kingdom · Couple · October 2026
“Overall, I would certainly want to stay again! Amazing location, large rooms & very well-priced.”
+The staff and rooms were fantastic! Comfy beds too. We received such a warm welcome from the owner/manager, who made us feel right at home. The location is the highlight. It is perfect for exploring Tirana, and it's also a great spot to have coffee and shisha. Really lovely atmosphere and hospitality throughout our stay!
−The breakfast was quite disappointing and probably the only (small) letdown of our stay. Definitely an area that could be improved.
Ray
United Kingdom · Family · October 2026
“Road traffic noise”
+The room was very noisy from the traffic all night, sirens and horns going on throughout the night/ morning even with the window closed. However the staff were very helpful and the stay was no reflection on them
−The noise from the road was terrible
Ramona
Malta · Solo · October 2026
+The hotel was clean and staff was very helpful. Location is also good we were satisfied with our stay.
−The air-conditioning was a bit tricky as it was a bit hot during the night and it kept turning off. Other than that all good.
Hadeel
Saudi Arabia · Couple · October 2026
“Amazing staff and coffee down the hotel make it good stay.”
claire
Canada · Couple · October 2026
“8 out of 10”
+Loved being right on the street with the Juliette balcony. Round the corner from the bus stop to the square.
−Breakfast wasn’t great. No fresh fruit. Lots of rolls, bread, eggs, little hot dog things, sweet juice and yogurt tubs. Continental at best.
Mark
United Kingdom · Couple · October 2026
“Wonderful, helpful staff and great value for money, but the hotel would benefit from some maintenanc”
+The staff were absolutely wonderful, always friendly, welcoming and extremely helpful. I have a disability, and they were very accommodating in arranging a room close to the lift, which made things much easier for me and was greatly appreciated. The cleaning staff also did an excellent job and deserve recognition for their hard work. The beds were very comfortable, the shower was excellent, and both the air conditioning and lift worked well. We paid €395.00 for five nights, which we felt was very good value for money. Above all, it was the kindness and helpfulness of the staff that really stood out. They are a real credit to the hotel.
−The hotel would benefit from some general maintenance and decorating, particularly in the rooms and corridors. Our room was looking rather tired, with a damaged panel beneath the sink, a broken toilet seat and a plug socket near the bed that was coming away from the wall. The room door also tended to jam when opening it. Although a kettle was provided, there were no cups, tea or coffee. Breakfast could also be improved, as the eggs were cold despite being in a heated warmer, and the milk for the cereal was lukewarm. We had also requested a quiet room but unfortunately found it quite noisy at times. Having said that, we appreciate that we paid a very reasonable price and certainly weren't expecting luxury. However, a little attention to these basic maintenance issues and a few improvements to breakfast would make a real difference. These comments are intended as constructive feedback, as the staff themselves were excellent and made us feel very welcome throughout our stay.
Adaolisa
United Kingdom · Group of friends · October 2025
+The staff was amazing, I loved every bit of my stay at Primo. They made sure to always clean the room and replenish essentials. 10/10/10. I have no complaints. They were always soo helpful whenever we needed anything. From taxi bookings, to tourist attraction recommendations, they were all so amazing
−Although the food tasted amazing, it could barely fill a child. Regardless of the time you came down for breakfast, it was always gone, the trays were empty, and we had to keep requesting replenishment. Some guests who weren't bold enough to ask for replenishment ended up going back to their rooms without food. I think this can be worked on. Like, How do you make food that tastes sooo good and then there isn't enough of it to go round. Asides this I totally loved primo and I have a home in Tirana
İlkay
Türkiye · Group of friends · October 2026
+Resepsiyonda görevli olan yaşlı amca ve sarışın hanım çok ilgiliydi . Çok sevecenlerdi. Konum merkezi sayılır. Kahvaltısı kendi ulkemizdeki gibi ararsak bulamayız ama karın doyurur
−Oda alt kattaydı kafe kısmından sesler geliyordu
juan carlos
Spain · Solo · October 2026
+Perfecta ubicación
Ingrid
Spain · Couple · October 2026
“Espectacular”
+La limpieza y la ubicación
−Nada