Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Noel
United Kingdom · Couple · October 2026
“Cosy room with Rhine view . Let down by a hurried complex check-in and expensive breakfast”
+The room was very cosy and we had a little balcony that looked out over the Rhine. It was a great location for the old town. The station, the old market and the cathedral were all within walking distance.
−It is renting a room only above the restaurant - there is no lobby or sitting area.The guy at check-in was rushed and made a simple process complicated. He insisted on placing our breakfast order that evening and the eating time. The breakfast was good but overpriced with no discount for guests despite booking.com offering us 10% off food and drink - everything is itemised. I had eggs Florentine and my wife had granola with yoghurt- no extras. Then two coffees each and a bottle of cold water. That came to €55. By comparison the previous night in Hamburg Conrad we had a fantastic buffet spread with a variety of fruits, cheese, croissants and all sorts of bread (there was also a spread of cold meats) and as much espresso, juices and water as desired. That was €39 from booking.com or €46 on the day. It has to be said that the woman who served the breakfast was very pleasant and calm and I said that she should do the check-in.
Claire
Isle of Man · Couple · September 2026
“Great experience, welcoming staff, would stay here again”
+The location was perfect as it was only a few minutes walk to the cathedral and other sites/ shops. It was generally quiet in the room. Having aircon available was great due to the hot weather but there was an option to open the windows which we appreciated. Everything was clean and of a good standard. The staff were lovely and accommodating
−The light in the corner of the room didn’t seem to work so in the evening it felt a bit dark in the room as there was no natural light coming in. At times the light bulb in the bathroom was flickering.
Chris
Luxembourg · Couple · October 2026
“Absolut gelunges Wochenende!”
+Einfach alles! Super nettes Personal und mega schönes Zimmer, einfach perfekt!
Santiago
Chile · Couple · October 2026
“Uno de los mejores hoteles que me a tocado visitar en mi vida lo recomiendo por siempre y para siempre.”
+Todo
−Todo bello
Andreas
Germany · Couple · October 2026
“tolles Hotel für einen Kurztrip nach Köln”
+Lage und Ausstattung mit Rheinblick. Alles ist schnell um Fuß zu erreichen, Leihräder gibt es in der ganzen Stadt…Sehr schön…
−Das Frühstück im Hotel wird a la Carte serviert, alles Extras wie Café, Saft, Wasser etc. müssen einzeln dazu bezahlt werden, wer gerne ausgiebig und entspannnt frühstückt, sollte sich dann nicht über die hohe Rechnung überrascht sein.
Jeroen
Netherlands · Family · October 2026
“Klein en superfijn hotel, centraal gelegen. Plek waar je graag (terug)komt!”
+Intiem hotel met fijne, persoonlijke aandacht, bij Dom en station. Gelegen in het toeristische centrum, maar toch heel rustig. Ruime kamers aan de Rijnzijde met mooi uitzicht en alle comfort. Perfect hotel, zowel voor zakelijk als privé-verblijf! Andere pluspunten: ruime, fijne regendouche, stille airco, geluiddichte kamer, lekker ontbijt (geen buffet!).
Domonkos
Hungary · Solo · October 2026
“Központi elhelyezkedésű, modern kis szálloda..”
+A szálloda a belvárosban, a pályaudvar és a dóm közvetlen közelében helyezkedik el. Gyalogosan szinte minden látnivaló megközelíthető.
Markus
Germany · Couple · October 2026
“Eine tolle Lage und nettes Personal laden zum Verweilen ein.”
+Das Hotel hat eine traumhafte Lage am Rhein und ist sehr gut erreichbar. Ein super nettes Personal hat uns den Aufenthalt so angenehm wie möglich gemacht. Wir kommen gerne wieder.
−Im Restaurant war es leider sehr verstaubt und sichtbar verschmutzt. Da kann man sicherlich mehr drauß machen.
David Alexander
Germany · Solo · October 2026
“Tolles Zimmer & großartige Lage”
+Unserer Zimmer (Junior Suite) war sehr schön. Auch das Personal ist sehr freundlich und zuvorkommend. Die Lage des Hotels ist hervorragend. Der Hbf, der Dom, der Rhein und der Heumarkt sind in wenigen Minuten fußläufig zu erreichen
Rita
Honduras · Family · October 2026
“muy buena”
+la ubicación excelente
−espere mucho en recepción para ser atendida !