Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 29 reviews.
“Would stay again”
+My room was good and clean. Extra pillows and hairdryer supplied. Lots of parking and close to town. Checking in and out very easy. Staff very helpful and friendly
“Peaceful night after a party night out.”
+Good stay in late November. Hotel is positioned very near to the train station and easy walk to the shops. Although the room was cold when I arrived, it soon warmed up and became cosy. Pleased to see that kettle and coffee were available in the room (rather than new contraption coffee maker!). Would have preferred a shower to a bath - but that's my preference. Everything clean and tidy - and quiet despite the room being on the ground floor and adjacent to the car park.
MissRP95
Family · November 2025
“Decent weekend stay, nice breakfast, but rooms were too hot or too cold”
+Check in was quick, the staff at reception was very nice. It was a bit misleading about parking as the website says £7 for 24hrs, when its actually £10 for 24hours and you need to get a discount code from reception to bring the price down to £7. When we entered the room it was cold, we turned the heating up but it didn't get warmer. We found out from other guests in our party that you need to ask reception to switch the heating on and if you want a/ c, then you have to ask reception for that to be turned on. The room then became too hot, everyone I was travelling with said their rooms were too hot they couldn't sleep either. The rooms has a bathtub with a shower. I prefer a shower, not sure if any rooms have it. The water pressure was strange alternating between weak and strong every half a second but the water was hot. We opted for the £26 meal deal for a two course dinner and breakfast. Dinner was slow as there was only 1 chef, but we were told the hotel was fully booked. Surely, knowing this the hotel should have brought more staff in. Breakfast was decent, there was a good amount of options and unlimited juices and hot drinks. There's also a vending machine in the reception for
lynndC7743TG
Business trip · November 2025
“Cold room, uncomfortable mattress”
+Whilst the food at breakfast and dinner were good, the mattress was not comfortable and the heating in the room did not appear to be working correctly (even though I followed the instructions given). I could not find anyone to help me with this
danahO8213OK
November 2025
“Amazing stay at premmier inn jaques way”
+I went to Wrexham and stayed at premmier inn jaques way because I went to visit family and there was nothing too much trouble for the staff they were all friendly, welcoming and very helpful. I went for an evening meal on the 1st and second night and was made a delicious hot chocolate with whipped cream it went down a treat. The room was comfortable and I noticed a new few changes which was a nice surprise there was purple lights above the bed and a nice comfy chair in the corner where I could sit down and just watch TV or read a book. All my questions was answered professionally. When I asked if I could take extra breakfast home I was told I could and asked how much extra and was told it was all you could eat and wouldnt cost any extra. Great value for money will definatly coming back to stay again. High praises for all staff at premmier inn jaques way. Tje cleanliness of the room was spotless and it was nice and peaceful. All staff was accommodating.
Sherpa38351804095
October 2025
“Wrexham Premier Stay”
+The hotel looks a bit tired and could do with fresh paint. Reception not overly friendly on arrival. Disappointed to find we had to pay for the car park. Room was mostly clean but water left in kettle and no usb sockets. Only one side of the bed had plug socket. I use Premier a lot and this one is definitely below par.
Dale
Family · October 2025
+Efficient, close to match pitch, reasonably priced
Dale
Group of friends · October 2025
+Great location!! Walkable to lots of areas!!
nessief
Couple · September 2025
“Ideal location and friendly staff”
+Set in an ideal location and the staff are very helpful and friendly. Quiet room, which was very clean. Two lifts which are fast to arrive. The evening meal we enjoyed was good value and very tasty. We didn't have breakfast.
“Wrexham soccer visitor from USA”
+I came to Wrexham to visit the area and to watch the Soccer team. This hotel is so close to the train station, The Turf, Stok Cae Ras. I would stay here again. The staff went out of there way to store my luggage after checking out so I could enjoy the soccer match without any luggage. Thank you.