Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
hayleyb210
Business trip · December 2025
“Pamela was great with helping us sort our lost parcel, thank you.”
+Just like to say a big thank you to Pamela. Our engineer left some clothing behind after a visit to Winnersh. After problems with UPS collecting, we got Royal Mail on it and Pamela was a big help, really kind and friendly on the phone. Thank you from me and our engineer
SophV1993
Couple · November 2025
“Don't bother with the meal deal.”
+So Pam was great during check in and overall service was friendly, however we hit major issues which I am still struggling to resolve. We were in 235 which is right above the restaurant, first night there was a few bangs, which I put down to other guests. The second night every 20 mins you could hear some slamming, tried to contact reception twice while half asleep with no luck either time. We had to leave early because of this, again tried to contact before leaving and no luck. Now the restaurant... we had booked to eat there the first night, Pam upsold the meal deal, which is great I used to work at PI I know why they do this and I honestly think the meal deal is a good offer. We bought them for all three nights and asked the PM receptionist (not Pam a young lad) to book tables for us for the next two nights. For whatever reason he didn't, thats ok it happens, but we were told that time wouldn't be available (it was bookable online) because the restaurant does not prioritise meal deals. While I fully appreciate this is not PI's fault and that of Whitbread's bar and block manager, I do think staff should not be having to upsell something that can't be used at all times. I don't ap
“sheets dont fit two singles pushed tegether.”
+accessable room requested a non accesable but they decided to put us in an accessable room. the error was that they pushed two singles together and the sheets and quilt was for kingsize bed which is 5 foot wide rather than 6 foot wide two singles together so sheets and quilt were short. staff said thats all they have. rubbish nights sleep. told they dont normally put beds together in accessable rooms. but they never told use we wanted king size double. premier has offered full refund.
+Clean, courteous and attentive staff, good dining options.
nataliebQ1372VO
November 2025
“Good stay”
+Great stay for 3 nights. Restaurant brilliant. Parking great. Just very hot room without heating even on. No opening windows
X2207PSgregt
Family · November 2025
“Legoland weekend”
+Got to say this is the best Premier In I've stayed at so far and I've stayed in quite a few. I don't normally leave reviews but couldn't fault the place so thought I'd leave one this time. We went to Legoland Windsor and stayed here after as it's only about 20mi mins away and near the M4 for the return journey home. The room was very clean and tidy with nothing to fault and the staff were very friendly and helpful and kindly left a hand written note to us wishing us all a good stay with a pack of custard creams, chocolate bars and colouring books with crayons, the boys were thrilled 😄 The restaurant was a a Bar and Block steak house, we had the meal deal and with the upgrades the meal was fantastic and the boys really enjoyed steak from the kids meal which is unusual for kids meals, they loved it. The food was very prompt and the staff were really friendly. The drinks selection was good with some nice IPA's and the 2 for 1 cocktails were cocktail bar worthy, we were very impressed. The morning breakfast was usual cooked to order but way better than usual as was cooked on the steak griddle so very tasty. Had a walk around Dinton County Park which was close by before starting the jo
526gs526
Family · October 2025
“Good Premier Inn”
+Been a few years since we have been here but nothing has changed. Still a good quality hotel. Rooms clean and comfy. Breakfast was tasty. Will come back if in the area.
Passenger67966372778
October 2025
“Good value hotel with plenty of parking and great staff”
+Good value hotel. Location good for rail (Winnersh Triangle), road or taxi from Reading station (about £20). Plenty of parking spaces - really important for me as I have a campervan & often struggle to find parking. Staff are excellent. Special thanks to the breakfast time manager who is really welcoming. Evening menu is expensive but food is good and well presented.
Victoria84261
October 2025
“Good hotel for Legoland”
+Great location, half an hour from Legoland. The room was comfortable and a good size. All of the staff were friendly and helpful. Breakfast was very good.
ianbS2139MB
Family · October 2025
“Needs attention to detail.”
+Just stayed here for 2 nights, staff friendly handy for where we wanted to be. We had room 305 the annoying thing was the extractor fan in the bathroom didn't work. It did not affect our stay just annoying when everything was dripping water. But if you look at the photo you can probably see why it didn't work.