Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.
Freedom628372
Couple · December 2025
“Lovely evening in the bar at Premier Inn”
+We spent an evening here after visiting the Winchester Christmas Market. We had a lovely evening in the restaurant, looked after by Shanon/Raj and Bushra - thank you very much for the detail of your service, and for laughing at our conversations (sorry Shanon) you guys are a great team, we thoroughly enjoyed our time with you. We were planning to head into the town later in the evening, but we were so relaxed, we stayed in the bar! Lovely day/night away.
“Cold room”
+Only really bad part was a cold room. Very uncomfortable. Food was good and room was clean. Staff were polite and friendly
Cwtsch
Couple · December 2025
“Acceptable Premier Inn”
+Stayed here following a disappointing stay in Salisbury. No issues here- room was clean and as expected for a Premier Inn. Service in the restaurant was satisfactory and the food was ok. This is why it's a 4 and not a 5. Should be able to pay parking in reception- the car park was dark upon arrival a we could not find the machine. Needed to go back to the car park after check in to register the car. A minor issue but nonetheless worth mentioning.
N3052XXchrisb
November 2025
“Same old Premier Inn”
+Yet again Premier Inn continues to get worse and worse. I always spare a thought for the team. They are always rushed off their feet and there are never enough of them. My stay at PI Winchester was no exception. Most of the team were nice but they were ran ragged. Over the last decade every Premier Inn I’ve stayed at has had less staff and it’s so clear how far away they’ve moved from caring about the guest and providing great service.
837nihadg
Business trip · November 2025
“Absolutely horrendous, I hope I never have to go through it again!”
+Stayed there with the group of 8, there was just one disappointment after the other but in short, they tell you on the phone parking is free for guests - it isn't. I asked the lady at the reception if the breakfast was included in the rate, she said it was - it wasn't. And here I am now, three weeks after, still chasing for the invoices they were meant to go to my e-mail but, you guessed it, they haven't.
michellejS3677RY
November 2025
“Great hotel”
+Lovely clean hotel, plenty of car parking and the evening meal was lovely and good value. Efficient check in and check out service too.
christy20140
Solo · October 2025
“Good base for Winchester city.”
+The hotel was excellent in every respect; quiet room, very good bathroom, comfortable bed and hearty breakfast, but 2 minor niggles. 1. I couldn’t check in until after dark arriving by train. Not knowing where it was I set out walking. The route isn’t easy with a meandering footpath across streams, etc. If anyone is doing the same, the number 2 bus passes the door. 2. The USB socket for phone recharging was dead.
elliebobs2016
Couple · October 2025
“Disappointing - Requires Revamp”
+Booked a Premier Inn plus room as stayed at this hotel a few times. Staff were helpful on arrival, some staff came across as miserable. The room itself was clean and tidy, although only set up for one person to arrive, needed more towels, coffee etc. The bed was comfy, the bathroom was tiny, hardly room to move about. The Shower cubicle on the outside of the door was disgusting, rust and mould. Felt dirty. The hairdryer in the room was cracked/broken - health & safety issue!! The evening meal and breakfast were ok, although the menu options have been reduced. Car Parking charges now in operation. Small car parking spaces, that small when we went to leave, some idiot had blocked our drivers door, unable to open!! Overall hotel needs a good revamp, wouldn't book a Premier Plus again, well definitely not at that location. Value for money - NO! Premier Inn you need to do better.
soot404
Couple · October 2025
“The staff were "gluten aware" and made sure I had a tasty and healthy breakfast, for which I am very grateful.”
+Our room was very quiet, clean and the bed was very comfortable. We had everything we needed except Wi-Fi. The staff in the restaurant were very helpful. I can't eat gluten so they provided me with a sealed packet of GF muesli, which was very nice, and even made me some GF toast in the toaster that they keep in the kitchen just for GF products.
SimonJKent
Business trip · October 2025
“Poor example of a Premier Inn - A budget level hotel at a high price.”
+Some Premier Inns are excellent value for money & are welcoming - sadly this isn't one of them. Overall it seems run down and in urgent need of a refurb. My room was dingy and there wasn't even a mobile signal (tbf not their fault) never mind there is free Wi-Fi. However In my room and also at reception was less than 1mb. I could pay to upgrade to "Ultimate Wi-Fi" - which offered around 8mb - Ultimate is a poor description. The bar / restaurant was ok, but I was served a short measure of beer and it was on the flat side. Although the room was dingy the bed was comfortable. The included tea / coffee in the room was of poor quality. Breakfast was of poor quality with overcooked fried eggs and poor quality bacon. To be fair the sausages were tasty. Staff were generally pretty good & friendly. Come on Premier Inn , you can do better