Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.
Global00847461865
Couple · December 2025
“Management Need To Take Note!”
+1. We checked in, Staff were friendly! 2. No tissue in room. We had to go to Tesco and buy some by ourself! Only to be told the next day that you did have some. So how about some management communication to staff members? 3. We ordered a medium rare stake for 3 people! How about teach your staff how to cook a stake! I gave a tip also although even though the stake was done! NOT what we were expecting & my Mother could not eat anything! I feel like we have been seriously ripped off! I am not someone to complain usually and that is why I still gave a tip to the people working becource it is not their fault that they have not been trained properly! The management has to learn a lesson from this! For example: The hotel was fully booked but no coisants available... This branch had a lot to learn in hotel management! Its as if all the staff are slow quiters. Apart from one lovely lady called 'Cloey' She helped us more than her job description and went that extra mile to assist us! You should train her and make her the Manager very soon to ensure dissapointing reviews like this do not become a regular occurrance!
“An autumnal bargain!”
+Family of 4, stayed for one night. The room was very affordable, the staff were polite and courteous, the room was very clean, the beds extremely comfortable, and the breakfast was delicious. Will definitely return.
nickdK7488HB
Couple · November 2025
“Brilliant Stay !!!!!!”
+Stayed here for the second time for my partner’s birthday. We had a lovely short break . I can honestly say that the staff, in particular Jodie and Tony the manager were absolutely amazing. One night in particular they were short staffed and they Rose to the challenge of managing the hotel between them . Tony the manager filled in for the chef who was off with illness and Jodie running the restaurant floor and also juggling the bar and reception. She was faultless and didn’t show any signs of being stressed whatsoever. We were so impressed with the pair of them we went to the restaurant a second night . We will definitely be back again next year again and hope they will both be here next year . Premier inn , you should be so proud of having these staff with in your team . AMAZING 🩷
paulloving137
November 2025
“Mini break”
+Me and my wife stayed for a couple of nights. Seaton is good place to stay clean and tidy with a good breakfast. Only down side free parking would be nice. 🙄
MJWMAN
Family · November 2025
“A good base to stay and the meal deal makes sense when you have a child as you don’t have to go out hunting for a meal.”
+We have been before and knew what to expect. The hotel is clean and convenient and the food, though factory produced, by and large, is good, The staff are very stretched as the company is obviously running their hotels to be as cost efficient as possible. They are mostly friendly and cheerful but a couple are not but I don’t blame them as they are under a lot of pressure when the hotel is busy.
Sherpa56893327795
Couple · November 2025
“Good stop off”
+Good stop off room lovely when touring Devon Dorset borders. Good parking great if you have mobility issues plenty of parking.
“Tired room and torn bedlinen”
+Terrible experience. I was here as I am walking the SWCP and fundraising for the Epilepsy Society. It turned out to be an expensive stay with badly torn bedlinen, and the bed made up to deliberately disguise this. Grime around bathroom dispensers and sink overflow. Spills down the walls which haven’t been cleaned off. I have stayed in cheaper and better airbnbs during this trip. I complained to the manager in the morning as the bedlinen issue was only discovered at 11pm and as a lone female I was not happy to leave my room and return to Reception at that late hour.
rachelsB6305JC
October 2025
“Nice Stay”
+Great location, friendly staff all working very hard, but they were massively understaffed for a busy half-term. Two ladies covering the bar, restaurant, and reception both at dinner and breakfast.
“Disappointing”
+Disappointing really. Given it was the first Friday night / Saturday morning of Half Term and high occupancy in the hotel, you would have expected more staff on at breakfast. Slow to clear the tables, slow to replenish pastries (nearly 30 mins to cook), bread ran out, no strawberry or raspberry jam, no Flora type spread (only butter). Rooms are starting to look shabby - coffee spillage on a lamp shade, scuff marks on the walls, a dirty towel. Beds were comfy though.
mekydro
Couple · October 2025
“Not in the Premier League of Premier Inns”
+This hotel is well located in Seaton, close to Tesco, the Tramway and the beach. It has paid-for parking, so that in itself disqualifies it for a 5-star review in my book. However, there were worse things than that here. The receptionist that was on duty when we arrived tended not to speak clearly, making it hard to understand what he was saying. Our room was ready upon arrival but looked rather 'tired', more like exhausted really. The duvet cover had several holes in it - I was surprised that it had even been fitted, as it belonged in a fabric recycling bank. The undersheet did not quite fit and was several inches short at the head end. The spare pillows were in an unsealed bag, suggesting to me that they had been used and then put back in to the bag. We put them underneath the pillows that were already on the bed. The window had some mould around the lower part of the inside. The bathroom shower curtain had several missing hooks and the rail was twisted - it would have taken only a little tap to make it fall off completely. My partner noticed what appeared to be flea bites on her lower legs during our stay, and they could have only come from the carpet in our room, so that was qu