Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.
sharonl2016
Couple · November 2025
“Beware of parking charges”
+I stayed in this hotel from 4/11 to 6/11 thinking I got a very good deal when we visited our daughter in Ringwood. I have stayed at this hotel before and have never been charged for parking my car there in their car park. I was not informed of car parking charges when I booked online, I was not made aware of car parking charges when I booked in and was not made aware when I booked out!! There is I am told car parking charges signs all over the car park but to be honest I didn’t look for these when I parked, as I said I had stayed here before and was never charged. We are aware on holiday at the moment and I have someone monitoring our mail whilst are away and I have been charged/fined 3 times at a cost of £57.00 for the 4/11 the 5/11 and driving out on the 6/11, so a good deal has turned into a complete rip off. I paid £57.00 or if I had not had my mail monitored I would have had to pay £95.00 3 times!!! I just wanted everyone to be aware of the charges so the same doesn’t happen to anyone else as I feel this is exploitation at the highest level of deceit
G9162QLleer
Business trip · November 2025
“Left outside and no staff”
+The main outside door was locked at it was past midnight (1.20am). I was left outside in the freezing cold for almost 45 minutes. i was knocking the door, calling the hotel phone, knocking the frosted staff window from outside and nothing. I ended up walking round the back and found an unlocked door which went into the kitchen. i checked around and no one was there, i managed to find my way into reception to find a note from another customer where they had the same issue of no staff and wanted a refund. the time left on their note was 11.45pm. finally someone come out, she had clearly been asleep and admitted this. by now it was 2am. I said how i got in and she didnt seem phased at all the building was unsecure and anyone could of come in and done a lot worse than i did. i filmed the whole thing just to cover myself walking in, also took a picture from the note left by the other customer incase that was binned. It was minus 2 outside, i was freezing and left outside. this is beyond unacceptable and then the worry of anyone being able to walk in how i did. i didnt get into my room until 215 and i was then unable to sleep being so wound up and cold. i feel this is very below any stan
Jizo-J
Couple · November 2025
“A mixed experience”
+It is difficult to choose an overall rating for this hotel. If I was judging it purely on the comfort and cleanliness of our room, then it would have been five 'stars'. However, if determined on only the restaurant, it would at best be three. Our room was spotless in every respect and provided a comfortable stay. Also, the reception my partner and I received on checking in was exemplary. But, after having just one evening meal and one breakfast at the establishment, we ate at at restaurants or cafes in Ringwood. The main problem was that the date of our stay was during school half term time and Premier Inn was promoting the offer 'Kids eat free'. Consequently, any idea of a relaxing meal or breakfast was no more than a pipe dream. I had to remonstrate with a father who allowed his toddler to disturb our evening meal (which was actually cooked well), while our breakfast was consumed amidst the bedlam of poorly-controlled infants. Food simply ran out very quickly, if it was there in the first place (e.g., the 'fruit salad' apparently comprised just berries in juice). Our woes were compounded by a waitress who, on our request for a table away from the busiest part of the room, virtual
300johnathans
Solo · October 2025
“Great stay”
+Had a great stay at Ringwood premier inn. All the staff were very friendly especially the young chap, Tobey. I had the meal deal on the last night of my stay which is great value for money! Will definitely come back again
O8490VMstuarth
Couple · October 2025
“DO NOT STAY HERE IF YOU ENJOY SLEEP”
+Never stay at this hotel. AC unit makes so much noise even when "turned off". After a little googling i realised the fuse box to the room could be completely turned off, which did infact turn the AC off. I was then met with the sound of about 8 large generators/fans directly below our room!!! (Room 320) I asked if i could be moved further away but apprently no other rooms available. I would never come back here and i suggest if you are travelling to Ringwood do not choose to stay in the Premier Inn.
S4675XTphilg
Couple · October 2025
“Premier Inn”
+Spotlessly clean and one of the best Premier Inn’s we have stayed in. had a meal and the food was excellent. All the staff were friendly and chatty. Manager was superb ! Thanks !
charltonfc
Couple · October 2025
“Should have been better”
+stayed in premier room , only 1 lot of towels and when we went for breakfast only 1 member of staff ( working hard) was carnage and running out of food as quick as it’s dished up
“Think of 'Older' guests”
+On arrival our Room smelled of 'feet' wish windows would open slightly as the rooms get very stuffy and A/C too cold and made us cough. Talking to others of similar age, we hope this chain would consider more rooms with walk in showers, as found getting in and out of bath quite challenging, although not disabled! The young cleaner lady was very good.
peteraE6482HT
Solo · October 2025
“Great stay whist visiting family”
+I had a great stay at Ringwood whilst visiting family. Breakfast and dinner were both great and the staff were very welcoming.
Irene
Family · October 2025
+Staff very friendly and helpful