Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 22 reviews.
“Good and useful for Visiting the Local Area”
+Pretty good and probably a 4.5, lucky I booked early as the Price was a lot more the day before I stayed and that is without the Restaurant at the moment. It is undergoing building work for the Bar / Restaurant at the moment. Didn't think much of the 'Free Breakfast' to compensate. A Prepacked Croissant and an Apple / Coffee Machine. There are other retails units on site.
+Nice place
davidaK340MF
Couple · October 2025
“Unbelievable, tried to book online, couldn't do it, phoned direct, told that it was company policy that only online bookings acc”
+Unbelievable, couldn't book online, phoned direct only to be politely told that bookings can only be accepted online. What is the world coming to?
ScotonAlderney
Solo · September 2025
“Perfect hotel”
+As with money Premier Inn is this one did exactly what it said in the advertising. I was given a room on the fifth floor as a standard Premier Inn double. Comfortable bed, clean bathroom, courteous staff and a good nights sleep. Breakfast and dinner were part of the meal deal, which was good value. Fish and chips was tasty and too much for me. Continental breakfast was perfect. No complaints whatsoever.
laurabristol
Solo · August 2025
“Grubby and dirty”
+Never again! Dirty dirty room, dubious stains and grubbiness. Nobody available to check in. Had to wait ages. Nobody around at check out. Really poor hotel. Won’t be back.
dawnlclegg
Family · August 2025
“Worst Premier Inn we have ever stayed in!”
+Check in desks out of order & no receptionist to be seen unless you ring a bell several times! Stair carpets were frayed & hanging loose in places. One of Our rooms including the bathroom quite obviously had been smoked in & stank of cigarette smoke! The bathroom extractor fans did not work in either of our two rooms. Lack of drinks available in the restaurant bar. Breakfast was awful! Extremely small amounts of food available, heat lamps not switched on so food was barely lukewarm warm & plates stone cold. Only One member of staff on duty who was on a FaceTime call with we assume a family member, had to be reminded by the paying guests when food & drink needed replenishing & tables clearing! All in all one of the worst Premier Inns we have stayed in!
+Excellent staff, they were all very helpful in guiding an out of town guest to finding various activities and retailers.
“Great Hotel, very poor expensive breakfast!”
+The Hotel and Bed were very good. The room very clean as was the bathroom. The thing that let them down is the breakfast!! I have always raved about Premier Inn breakfasts. at this venue the breakfast was bland, the food was bland. We went down at a quiet time yet there were no fried eggs, we had to wait. The same with the sausages. The food looked cheap and tasted that way. I can honestly say this was the worst breakfast I have had at a premier inn and why has the cost increased so much. It's really not worth it. At this venue there is a Mc Donald's across the car park. I will be going there next time. PS Wifi was useless.
153andr_sv
Solo · July 2025
“Excellent place to stay”
+The hotel is very easily reached by public transport from Reading Station. It is located near an Aldi, Burger King and Costa. There is parking on site. It I'd within walking distance of Costco and other amenities. Definitely worth staying here if you're travelling for work or just passing by. Clean rooms and good breakfast. Something about this particular Premier Inn that I don't know what it is but I've slept wonderfully. The hotel itself is good, the staff are very polite, professional and friendly. In particular, Nenita has helped me very much. She's very friendly and happy to help. I've been here staying for a few days and already I'm impressed by her attention, dedication and helpfulness. Great hotel and 10/10 would stay here again. Thank you
R21QCanthonyd
Business trip · July 2025
“Highly recommend the Premier Inn”
+The bed is comfortable and soft, bathroom is cleaned to a high standard. Towels available and clean. Food is excellent and to a good standard. Would stay again when working away from home.