Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
+The bed was very comfortable. The staff was friendly and helpful. The restaurant food was just ok.
S6031NLsarahd
December 2025
“Another amazing weekend”
+Stayed here a few times staff are always lovely & the rooms are always perfect & clean the beds are always comfy plenty of tea & coffee when needed.
clairelI1705CD
Family · December 2025
“Amazing hotel and staff”
+Kim and all the staff were so helpful and friendly. We will definitely stay there again. We had some lovely surprise gifts in our room and thoroughly enjoyed our time there
K38OQalisonb
December 2025
“Overnight stay so we could see the seal pups at Horsey Beach”
+We had a very nice couple on reception who checked us in. The hotel was clean and well presented. The room was imaculate and the fittings, like the heating control easy to use. The tea tray was well stocked with more available in reception. It is a short walk to the restaurant which was also really clean and we had a warm welcome. The meal deal is very good value, we had the steak with red house wine which we really enjoyed. The steak was a little tough unfortunately. The bed was comfortable and being able to stay until 12 on the departure day meant we could relax after breakfast before heading off.
U3919GFlaurar
Couple · November 2025
“Chilli beef pizza is delicious”
+The service was fantastic. We ordered a few starters which were delicious, the calamari was a bit salty but the waitress took it off the bill without any issues so very happy with the hospitality. I ordered a very awkward pizza, beef chilli on the pizza base, which the waiter (Daniel) did for us very graciously. It’s a little weird but it was delicious! I would highly recommend adding it on to a pizza base. The kitchen had never heard of it before which was very funny and Daniel, our waiter, was a good sport! Lovely atmosphere and great service. Very friendly staff. P.S my partner added a volcano amount of spicy toppings which we had a laugh with the staff about as well. When Daniel came out he gave me spring rolls but I had initially asked for spring onions! We had a good laugh and he didn’t charge me for the mistake
Y5078QOkareng
Couple · November 2025
“Very polite and happy manager”
+We were staying at this lovely hotel for a couple of nights as it was our 50th anniversary. We had meals and breakfast every day in the restaurant next door and every time it was lovely, staff are polite and friendly but this one night dining stood out. There were 2 staff members working that evening, young man, unfortunately couldn't see his name as did not had badge, and young lovely lady Liga. Restaurant was quite busy. Table behind us, guests were very, rude from minute they came into restaurant. They complained about service and food to manager Liga, she handled situation very well and in highly professionall manner and her smile on her face never disappeared, even straight after their complaint Liga came over to our table to ask if we are OK and apologise about situation with rude guests. Her smile never went from her face and handled it in the best manner, she's a big credit to your company, employees like Liga, who do not loose their smiles even in the hardest situation, must be praised as life is a challenge these days. Well done,hope this feedback will be helpful
T6561FVharoldg
Business trip · November 2025
“Helpful receptionist”
+I visited the hotel yesterday, Had a pleasant and helpful receptionist help me with some issues regarding my air con and tv ,she resolved these problems immediately and was very interested in helping me as I was tired and wanted to wind down after a busy day at work , she wished me a nice evening and i left very satisfied I was tired but managed to remember her name it was Liga , great asset to your company
“Recommend”
+Excellent experience at Premier Inn, Great Yarmouth West. Friendly staff, clean tidy and comfortable room. Recommend to all.
R454JImirandaw
Family · November 2025
“Lovely overnight stay.”
+Superb from start to finish. The reception staff were friendly. Server in restaurant lovely and chef was superb. Our room was clean tidy and accessible on time. Nothing was too much for the staff here.
Voyage50579450788
Solo · November 2025
“The Premier Inn itself was clean, well presented and friendly staff at reception as one would expect.”
+Unfortunately this Premier Inn is not very 'pedestrian friendly' and being so close to the train station, I thought it would be which is why I booked. The road leading up to it has no lighting, is very desolate and the only alternative is an overgrown path at the rear of the building - that is daunting to say the least, and not to be used when alone if you are of a nervous disposition and due to the discarded rubbish and even old bedding, it is not a pleasant walk. There's also no lighting so avoid after dark.