Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
X6741PRgaryj
Business trip · November 2025
“Clean but no shower”
+I’ve stayed here many times prior to 2024, so when I needed to visit again, it felt like a no-brainer to return to what I knew. Unfortunately, it now seems that was a mistake. On my first visit back, the shower was barely functioning , extremely weak, but just about usable. It certainly couldn’t run a bath; it would have taken at least an hour. This time, I booked a Premier Plus room, which was very nice overall. However, in the morning I woke up expecting a decent shower, and it was a huge disappointment. The water was only trickling out, barely warm, and not even enough to wash properly. The sink pressure was even worse. When I mentioned this to a staff member, she said they had been waiting on engineers for a while , not reassuring. Sadly, based on these repeated issues, I don’t think I’ll be returning again.
K1578PCsandyb
November 2025
“The worse ever hotel experience”
+We arrived early evening when it was already dark. On approaching the hotel it looked like the hotel had closed down. The lighting on the Premier Inn signage was off. The building behind the signage was cordoned off with iron railings and barriers. One or two workmen could be seen around the building which had sparse lighting in a few rooms. I drove in but there seemed no where to go so I reversed thinking the hotel must have been relocated. But there was no sign of a Premier Inn at another location further down the road. So I decided to call the hotel. No answer. I decided to drive back and perhaps ask one of the builders about the apparent disappearance of the Premier Inn. However, as I drove in the second time I spotted a car driving around the first building into a dark entrance. This road was not readily visible from the road entrance, especially in the dark. As we drove around the building we saw the reception of the Premier Inn and some dim lighting. There was a small but adequate car park. We queued at reception. There were two people in front of us. The gentleman at the front was complaining about the fact his heating was blowing out cold. He was not very happy and the rec
Shirley_md_memories
Solo · November 2025
“Had a really nice stay and the best cooked breakfast”
+Had a rather pleasant one night stay. The staff here are all super friendly, from reception to house keeping through to breakfast. Room was clean and temp was just right. I had overheard the receptionist talking to another about the water pressure being an issue and it was but it was manageable and they are dealing with it. Have to give a shout out for the breakfast. Freshly cooked and Probably the best breakfast I have had in a premier Inn. Food was hot , plentiful and tasty. Thank you Charlotte.
elizabethkG3126JR
Business trip · November 2025
“Good service, friendly staff”
+Stayed for 2 nights to attend a conference. Everything was clean and comfortable. All the staff were friendly but just wanted to give a shout out to mattie, he was very friendly, happy to help and was always cheerful. Nothing was too much trouble. See you in Greggs Mattie!!!
Sherpa61294628227
November 2025
“Faulty showers”
+Lovely staff very friendly did enjoy my stay at hotel only disappoint was showers were not working properly my self and other guest saying with yourselfs were attending a wedding and couldn't even wash our hair properly hotel were aware of the problem so feel guest should of been informed of problem before arriving or checking in
F7742EOjanep
Family · October 2025
“Two night stay”
+A very comfortable stay with an excellent breakfast on both mornings. Thank you Kelsa and Charlotte for a great welcome!
Inspire64494483489
October 2025
“Great trip, to be done again.”
+We had a warm welcome by the front desk. The room was spacious and clean My friend loved the deep bath. Breakfast was good, with helpful staff.
“Good night sleep..”
+My first impression as I a made the turn into the hotel was that I was in a wrong place due to the dilapidated building and empty car park in front of the hotel 😅 I drove round to the back and saw the hotel with loads of parking spaces. I was welcomed by a very pleasant lady at the reception, the check in and car registration process was seamless. The room was clean, nice and comfortable. Breakfast was made fresh to order, and the stay was worth every penny spent
“Not impressed by the Premier stay and paying extra”
+The facilities were not acceptable. The water pressure for the show was very low, and hardly any water flowed. Also, the car parking was so tight, that I could not get out of my car. I would not connect to the ultimate wifi, so used the free wifi, which was slow and kept disconnecting. The coffee filter machine dispensed me a cold cup of coffee The TV was old fashioned and did not allow display from my laptop I ordered food from the restaurant, and I got warm pizza, without any condiments. The reception desk person didn't communicate properly or even smiled
justturned25
Business trip · September 2025
“Not again”
+Before I start I need to say the staff here are amazing.This Premier Inn concept has lost the plot. The room make overs seem to be done on the cheap. Again no walk in showers. Heating no, air con yes! Beds not so good as they used to be. Dining? the Social. Is 2 premier inn rooms knocked together with cramped seating , repeat cramped seating. Not a social environment.. VERY LIMITED MENU. Chef amazing how she held it all together, deserves a medal… no vegetables on offer. Will defo give this location a swerve for future and any other that advertise this facility.