Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Wander826567
December 2025
“Perfect base for weekend in North Kent”
+Very good location for visiting Faversham , Whitstable and Canterbury . Rooms very clean and staff very friendly and efficient . Perfect base for a friends ‘weekend in North Kent .
DJB1966
Couple · October 2025
“Fantastic Stay!”
+We booked to stay for my boyfriends birthday as we were seeing a show in Faversham. Unbeknown to me he proposed that night and on returning to the hotel the staff went above and beyond to help us celebrate. They were absolutely amazing and I can honestly say its the best Premier Inn we've ever stayed in and our room was fab too. Thank you all so much for making it so special for us.
Christine022
Couple · October 2025
“A poor experience”
+Our group of friends stayed for three nights. The staff were friendly and helpful throughout our stay, and it’s clear they’re doing their best. However, the hotel wasn’t quite up to the usual Premier Inn standard. On the first morning, breakfast was disappointing , there were no toasters available, and the plates were cold as the plate heater was broken.. On our last morning, the food delivery hadn’t arrived, so breakfast options were very limited, no baked beans, tomatoes or black pudding. Cold plates once again. The previous night, chips weren’t available in the restaurant, and guests were offered salad with fish and peas instead. There’s a new manager in place who has only recently taken over from management that didn’t perform well, so hopefully things will improve soon, as the staff themselves were excellent.
margarethB3308OP
Family · October 2025
“5* experience at 3* prices”
+Clean, spacious, comfortable and v quiet. Good breakfast selection, full English and continental Friendly, helpful checkin staff and in the restaurant
E8401JKpauls
Family · October 2025
“Amazing hotel staff”
+Booked for my birthday weekend and from the moment we arrived the staff were friendly and helpful. Went to a show in Faversham the Friday and I promised to my partner. Upon our return and the staff finding out they went above and beyond to help us celebrate, bubbly and even a card from them all. Absolutely lovely service from an amazing team , lovely humans and the best premier inn we have ever stayed in. Can't wait to return.
susancF6132VP
October 2025
“Premier Inn, Faversham”
+I had an excellent stay at the Premier Inn Faversham. I booked a Premier Inn Plus room and was very impressed. There was plenty of space, good equipment, a very comfortable bed and a good bathroom. I liked the vanity area too. I was able to do some work using the free WiFi in smart and peaceful surroundings. I booked a breakfast when I arrived for the following morning and was delighted with the freshly cooked food and selection of other items. The staff were absolutely delightful too. This is the first time I have used Premier Inn and will make it my number one choice from now on.
jordanpO8432OP
Group of friends · October 2025
“Great”
+Absolute fantastic customer service and very friendly staff would recommend to anyone food was lovely and fast service
“Excellent stay, confidence restored!”
+Thank you for the lovely stay at Faversham premier Inn. Car parking was easy, the welcome at reception was good, though the lady wasn't exactly convinced we didn't have any towels... we didn't, but she soon fixed that and apologised! It was quiet and the room was comfortable and we had premier plus (much to my husbands disgust! The hotel he had been in don't have posh rooms) my daughter loved the big chair in the room, I was happy with the coffee machine! And we're had a little fridge.... wine was cold!! As we're her chocolate eclairs 😁So everyone was good. Comfortable bed, decent night sleep, good breakfast and we were off to visit Canterbury arts uni for the day with an "enjoy your uni visit" from the lady who was on breakfast. What more could we want. Thank you. Oh and there is an Aldi with a bakery opposite which was really useful.... Though I kept getting told off for calling it Lidl!! Eye roll from teenage daughter.
“Very quiet hotel.”
+Stayed at the Faversham Premier Inn for a week and it is so quiet, you cannot hear any traffic noise at all. The staff were very pleasant and efficient.
lesleypU5037HC
Couple · September 2025
“An unexpected gem in the middle of nowhere !”
+Tucked away, a short drive from the town centre, this hotel is fantastic. Close to the M2 this is a great place to stay on an overnight stop or for a few days to visit the local area, towns and attractions. On arrival the area is clean and tidy, with plenty of free parking. Despite arriving late in the evening we were greeted by the lovely Amelia and the star of this hotel Byron . Check in was simple and straight forward either all essential information passed on. The hotel itself is relatively new, and very clean and spacious. Our room, a standard double had everything we needed , and Byron and the housekeeping team sorted our need to borrow an iron swiftly. The food was excellent although we experienced some issues due to poor level of customer service, a blown fuse, and late delivery- all of which were swiftly resolved by Nikki the manager . Overall our stay was excellent and good value for money. Byron, will certainly go far with his personality and positive attitude towards guests having the best experience . No problem was too big or small for him to resolve and with the support of his manager he deserves to reap success .