Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
“Early fight”
+Excellent hotel if you have got to get an early flight. Very welcoming and clean . Easy to park and check in . Brewers fayre next door could have been better.
joshuadM5399PF
Family · November 2025
“Amazing, calm, peaceful, quiet, relaxing.”
+It was lovely, very clean and tidy, staff was very kind. Service amazing, parking area really good and spacious, the breakfast was perfect, complimentary water and coffee in the plus room. Traffic wasn’t bad, not far from where I needed to be. Good price for what I paid, worth every penny, it was a great atmosphere, the kids loved it, would recommend due to its friendly staff and environment. Quite quiet in the evening you can’t hear others in the other rooms absolutely amazing for peace and quiet Just not with the kids haha.
kacio320
Family · November 2025
“Lovely hotel 10/10”
+Beautiful place. The atmosphere was amazing such nice staff. It was very clean everything was done good i loved my stay. Overall my stay was enjoyable such nice comfy beds. Where I was before getting to the hotel was easy but a lot of traffic. You can’t hear any movements from the neighbours. My stay was definitely worth it for the price i paid.
F6686BRvalentinar
November 2025
“Dump/ mouldy room”
+As with many Premier Inn experiences, I can’t say it’s worth the money. It’s fine for a basic 1-2 night stay where you only need a place to sleep, but not much more than that. I stayed for one night and paid £72 for a family room on a Saturday. Decent, but definitely pricey for the conditions. The bathroom wasn’t properly cleaned - there were spiders, which terrified my daughter. The shower is only an overhead shower (no hose), which isn’t ideal if you need to wash children quickly. The biggest issue was the smell in the room. It was incredibly strong , a damp, mouldy smell that was impossible to ignore. We only coped because we arrived late and left early, so we weren’t in the room longer than 7-8 hours. I couldn’t face breathing that in any longer. I don’t know if it’s coming from the AC vents or the walls, but something isn’t right. It also wasn’t just our room , my friend in a separate room had exactly the same problem. Very disappointing overall. I wouldn’t recommend staying here, and I wouldn’t book again. I doubt this is something that will be fixed quickly.
TR4E
Couple · November 2025
“Fabulous stay”
+Very friendly, helpful and efficient reception staff. Had a small problem with my room but it was promptly sorted, even though it was a busy time for the staff.
B1732TBpatriciaf
October 2025
“Handy for overnight when returning to UK off the Roscoff ferry”
+Handy for the M5 but a bit fiddly to find because it isn’t visible until you’re already entering the car park. Charge for parking. Not all Premier Inns have accessible rooms but this one has. Everywhere looked spotless. Breakfast is served at the Brewer’s Fare (as it should be spelled!) next door and is plentiful if not cordon bleu.
“Comfortable, clean hotel.”
+Convenient location for motorway and 5 mins drive from services with fast EV chargers. Room was clean and very comfortable with bath and shower. Parking is £8.00 for 24hrs. Very quiet at night.
T7724MBemmaw
September 2025
“We will never stay in a Premier Inn again!”
+I will never stay in a Premier in again. The fact that it was the weekend Exeter university students were moving in to their halls meant the price of the room was inflated to over double the usual rate. We paid £180 for a room that if you book this weekend would be £71 and we were met with a dirty car park, very basic facilities, a very musty smelling room, mould in the bath and a receptionist who was totally aghast at how much we were paying. When they saw what the room cost was, they took a massive in take of breath and said "are you only staying for one night? that is SO expensive, wow, I can't believe that!" not really something you want to hear or realise that you have been completely ripped off! Honestly, I have no more words!
lorenw1995
Family · September 2025
“Great stay!”
+Great hotel, very friendly staff and quick check in. Rooms very clean and comfortable. Also had a lovely note and some jammie dodgers left in the room for us on arrival which was a lovely touch
“very comfortable”
+So comfortable that my son wants to return to sleep on the bed High-quality but affordable food at Brewer's Fayre Definitely returning