Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 25 reviews.
“Nice one night stay”
+Ideal for City centre and Christmas Markets. Nice clean room and comfy bed. Quiet location. Good selection at breakfast.
rachelbB1415SA
Business trip · November 2025
“Brilliant!”
+I stayed at this Premier Inn for two nights while traveling for work. As a woman traveling alone, I initially felt a little apprehensive, but this turned out to be the best Premier Inn I’ve experienced. One staff member, Gemma, was working both evenings during my stay and served me in the restaurant. She was exceptionally warm, welcoming, and friendly, creating a lovely atmosphere that made me feel at ease. She is truly a credit to your business. The room was also spotless! Overall, my stay was fantastic: amazing staff, immaculate rooms, and excellent facilities.
bigjimbo55
Couple · November 2025
“4 night stay”
+Stayed here Monday to Friday November. It is in a great location. 5 minutes walk to the town center. The hotel is realy nice modern. It is wheelchair accessible everywhere our room was spotless clean. Nice comfortable bed big flat screen television kettle nice bath and shower. Had two meal deals two days. Well worth the money. The food in the restaurant was realy good.. The staff were lovely to. over all a realy good stay would stay again. Jim
“if you have a car go to the hotel Next Door.”
+The Hotel certainly needs to get his parking sorted out, maybe get some sort of relationship with a local parking area just up the road as I was told very abruptly on my arrival from a lady behind the reception counter but it clearly states that there is no parking available.’ Didn’t I read their website properly’. It was an absolute nightmare to get parked and unloaded. It’s a shame they didn’t all have the same attitude as the girl behind the bar who seem to be working flat out in all departments.
“Reliably comfortable as always”
+Great location for the cathedral, shopping, restaurants, cafes, train station, the Quayside and the Underground Passages.
F1061QPjaninew
October 2025
“Rooms stuffy and unable to open windows”
+Booked a 3 night stay. Our room was so stuffy. Windows didn’t open (even a sticker advising of that so you didn’t waste your time reporting the issue). You also couldn’t turn down the heating lower than 19’c or switch it off. Noisy central heating woke us at 6am each morning. We avoided staying in the room any longer than necessary and plan to use alternative hotels for our next stay in Exeter.
shirleybL676IU
October 2025
“Good 4 night stay”
+Perfect location for town centre. Room was what you expect a bit on the hot side (3rd floor windows don't open) had to ask for a fan. Bed was ok but couldn't get pillows right (but that's just me) staff were polite and helpful. Food was good but the bar wasn't stocked well and need to ask for the mixer thats included in the cost of the spirit drink as they wanted to give me the more expensive one (kept saying they didn't have the on included) but it was on the shelf above the one they charge extra for ( so needed to watch for that). But overall a lovely stay. Will definitely come back.
cornels202
Couple · October 2025
“BEST HOTEL IN EXETER!”
+Really enjoyed my stay at Premier Inn Exeter. The room was clean, the bed super comfy, and everything felt easy and relaxed. The team were lovely and always happy to help, which made a big difference. Great spot too, just a short walk from the city centre. Would definitely come back next time I’m in Exeter.
andreear747
Family · October 2025
“Family event in Exeter”
+Stayed here for a family event with the kids . The location is ideally central ,staff here arw great and they have been amazing with the kids they gave them treats and colouring packs which kept them busy at dinner . Dinner was very good priced and kids had the main free ! I mean what more can i ask ,thats amazing ! Breakfast was also good and the choice was very good even for a vegetarian like myself ! Great service ,clean room and good dinner and breakfast options !
X7441YClaurak
Business trip · October 2025
“Rooms great, restaurant could be better”
+Currently staying in this hotel. Standard premier inn, extremely comfy beds and pillows, very clean room and bathroom! Tv is a great size. My only criticisms would be the food. While the pricing is okay, the food wouldn’t match it. Pasta was undercooked. Steak was over cooked to how I asked and the chips seemed to be old and dry. A lot of items not available unfortunately as well. One major thing I would have to say is, whilst I understand the staff can have long working hours, it’s not great to hear the chefs shouting and swearing at the front of house team because they sat me for dinner at 21:15. I just came off a 12 hour shift, was looking forward to a meal but hearing the chefs shout “oh for f*ck sake” made me feel so unwelcome.