Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
+房間整潔
Wanderer61771583349
Business trip · December 2025
10.0“Best stay”
+What a lovely stay, the staff were so friendly and helpful they made me feel at ease. Probably the best Premier Inn staff I’ve had the pleasure of dealing with They were having a refurbishment at the time, you could not tell work was going ok. The site manager for Novus was very nice and polite New rooms look amazing I’ll definitely stay again, very clean and stylish 10/10
Balesy1974
Business trip · November 2025
8.0“Premier Inn, Dalkeith”
+A business/work weekend away with the partner, we were both doing VIP/Green Room security at a couple of darts events in Scotland and based ourselves at The Premier Inn, Dalkeith, Edinburgh. A double bedroom booked, we had room 21 and a couple of unlimited breakfasts. Hotel was ok, a typical Premier Inn, customer service pleasant and helpful, room clean and comfortable albeit a tad chilly, the en-suite fine. Breakfast at the restaurant was good, give your name and room number and your unlimited breakfast is cooked to specification, all in all a steady good, happy enough to recommend.
Voyager15627950334
November 2025
6.0“Needs more work”
+Hotel scheduled for iminent refurb....it needs it. Blinking lights evident lots of areas. 1 key given which made transit in and out more difficult. Food OK but no better. Appears packaged for the limit menu scope currently. Single sheet toilet paper.....a bit like a motorway service station! Time to upgrade
Passport650834
November 2025
8.0“A lovely friendly and clean hotel”
+A lovely friendly hotel, staff are helpful and the hotel and room were clean. Could have done with more tea and sugar in the room and some biscuits.
Flyer53120237071
October 2025
6.0“Dalkieth premiere inn good and bad.”
+The hotel facilities were fine and reasonably priced for a fairly good bedroom, however the bar is appalling, i paid £4.90 for a 330ml bottle of beer, (never again) and the evening food although palatable was short on chips, i got about 8 chips, not really a portion.
jandgstephenson
Couple · October 2025
6.0“You need more staff in the restaurant and a shef that can cook”
+Nothing the two day was a total disaster from the time we when for the evening meal on the Friday to the breakfast on the Sunday. We will start with the check-in which was good then we went for hour evening meal which costs £10.99 each the chicken was not very hot and the pasta was about £3 worth the waiter was run off his feet. Saturday morning breakfast one waiter on his own not a good idea. Sunday morning breakfast one young lady on her own no bread no plates no hot water. The breakfast itself was not cooked properly the ashbrouns inedible pork sausages not cooked a lot of trouble in the restaurant. Breakfast was £10.99 each the chef has no idea what he or she was doing. More staff needed as soon as possible. HOPE I GET A REPLY FROM PREMIER INN
“Pratique et confortable”
+Parking parfait, réception ouverte 24h-24h, chambre plutôt confortable, propre, petit déjeuner parfait avec du chaud et du froid. Un accueil chaleureux surtout au petit déjeuner qu'on prend dans un autre bâtiment. Bon rapport qualité prix
twistedsister61
October 2025
2.0“The worst Premier Inn we've stayed in. Not recommended”
+We've used Premier Inn many times over the years, for single night visits, because we've previously enjoyed a clean comfortable room and they're convenient. Dalkeith was absolutely the worst Premier Inn we've stayed in. The bathroom was dirty - hairball in the plug hole of the bath, hair in the basin, dirty hand marks on the door frame, mildew around the bath and pipes. Rotting skirtings. The on-site catering establishment has such poor reviews, we had to go to the nearest town for breakfast and dinner. It wasn't at all appealing.
faisalbX8631ST
Family · October 2025
2.0“Disappointing”
+Below standard experience so far. Rooms are ok but not great . Staff to check in was friendly and welcoming but restaurant was not impressive at all with only one member of staff and everything available in minimal quantity for breakfast . The worst is no availability of phone signals , internet provided free doesn’t do even basic browsing . I am currently staying in the place with my kids and they are causing a lot of stress as their iPads have no usable internet . I checked with reception only to be told that I can get ultimate internet to do basic things with 5£ per day for one device only so with my family I need to pay 80£ for 4 days for basic internet . This place has no phone signals . I believe this is blackmailing and I have refused to buy internet . I will make sure whoever I know doesn’t book into this place