Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Janenw5
Business trip · November 2025
“Wonderful staff - don’t bother paying for countryside view”
+Staff were lovely - super welcoming. Usual comfy bed I expect with a premier inn. Dinner menu lacked healthy choices but loved that breakfast was freshly cooked to order. Reason for 4 not 5 star rating is that I paid extra for a countryside view. See photo of my view - a car park with skip’s where a lorry emptied them at 5am complete with loud “caution vehicle reversing” noise. Yes it’s true I could see a hill in daylight but give the hotel but seriously, would you call that view “countryside” and charge your guest extra for it?!
neile810
Couple · October 2025
“Nice hotel poor food lots of items no available”
+Nice clean hotel friendly staff but was letdown by brewers fare first night we wanted cottage pie which they didn't have so ordered beef and ale pie which was overcooked so couldn't eat it my wife had lasagna which was bury to the bottom Dessert Cheese cake And apple cameral pie Both were good Second night Fish and chips were sold out Cottage pie out of stock gain So ordered burger classic Smoothed chicken Burger was burt and lukewarm Smoothed chicken was ok Cheese cake was nice Carmel apple pie was good Kitchen staff needs retraining
“Very friendly and nice reception staff & nice location”
+Very friendly and nice reception staff especially Courtney was standout took her time and prepared a list of local & nearby tourist spots for us. Hotel location is perfect too nestled in the mountains nice view and restaurants nearby. Close to Brecon Beacons & Henrhyd waterfall. Definitely one of the best Premier inns!
“Premier welcome”
+Warm welcome, comfortable bed, fantastic value. Left at 4.30 a.m. for running event and the lady on reception was great.
Gibbsabby
Family · August 2025
“Great base for exploring the area with a comfy bed guaranteeing a great night's sleep”
+Lovley clean hotel. Very friendly and welcoming reception staff. Room very clean and a comfy bed. Always good value for money. We did the meal deal and got breakfast and evening meal included. Would advise booking times for meals as the restaurant was quite busy. Sheep in the car park, always amusing when travelling in Wales.
“Fabulous stay”
+Stayed at Ebbw Vale for Steelhouse Festival. Brilliant location, 5 mins to train station for shuttle bus to venue. Staff were friendly and chatty throughout our stay. Our room was a quad and was a good size, it was clean and tidy and the bed was super comfortable. The free car parking was a plus. You know what you're getting at Premier and Ebbw Vale didn't disappoint.
805MAYDAY
Solo · July 2025
“Typical Premier Inn, quiet location.”
+The hotel is located on industrial estate next to the pub/restaurant. Quiet location. Typical Premier Inn hotel. Reception staff are extremely professional, polite and friendly. I was allocated room 110 on arrival. Room smelt musty. Got my room changed and given room 108. Clean room, comfortable bed. Room looking worn, bathroom needed revamp. Tile grout mouldy, sealant around mirror peeling. TV, kettle tea/coffee etc. Self help Refill in reception. Parking on site free, don't forget to enter vehicle registration in on tablet on arrival or you will be fined. Booked breakfast each day. Worth the price, plenty of choice, hot drinks, juices, ice water, continental and cooked breakfast.
“Ignore the negative reviews”
+After reading a lot of negative reviews on here we were wary of staying here, but all i can say is the people that wrote the comments either worked for a competitor or were just nasty Trolls. The staff were friendly and chatty, the room was clean and lovely and cool with the air con as it was 34 degrees outside. The food was good and the waiting staff friendly. To anyone thinking of staying here ignore the Trolls and book.
“Fantastic welcome from reception”
+Really friendly customer service. Room are spacious enough for 2 additional beds. Air-con adds a lot to the room especially when it’s hot. Definite recommend !
“Lovely hotel, very quiet.”
+Beds were very comfy, shower was very powerful and amazing with shower gel that can be used for hair and hand wash .only bad thing was no transport or taxi available so make sure you don't mind walking.