Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
A215IZdonnad
Couple · November 2025
“Noisy , drunks and police”
+So noisy with drunk people , then police arriving 2 am in the morning making arrests , lots of screaming etc , so very disturbed rest
suehV5881UO
Group of friends · September 2025
“Great stay”
+Staff were fab very helpful and friendly. Rooms were spotless and comfortable. All positive comments breakfast was good value and enjoyable.
“Premier Inn Caerphilly”
+The Premier Inn at Caerphilly is a very pleasant place to stay on the outskirts of the town. Although it is just off a busy road junction the rooms were quiet. The room that we had was large, clean and well decorated but above all the bed was super comfy. The bathroom was clean and bright, the shower was powerful with plenty of hot water and toiletries were provided. We found the staff to be very friendly and helpful also very talkative. We paid for the full breakfast option and it was worth the extra cost as it was well cooked and plentiful, a great selection of fruit, cereal's and cooked food to order. There is a Toby Carvery next to the Premier Inn for an evening meal if required. I would recommend this Inn for a stay in Caerphilly.
juliantF1537VV
September 2025
“Not Great”
+Premier Inns are Really showing there age and a real lack of maintanace inside and outside. Active Black Mould in the bedroom is never good to see. But to be told its because of trees 10 feet away, is kind of taking the P.
dynaglide1340
Couple · August 2025
“Lovely premier inn”
+Stayed at this premier inn for many years now , we always get a warm welcome from Vicky , Leanne and Ian , quiet location , plenty of parking spaces , bus stop located at the side of the hotel takes you into Caerphilly and Cardiff , Toby carvery onsite , the hotel breakfast is delicious thanks to Ryan the chef and bev our server , what more could you ask for , it's a 10/10 from us 👍 .
EmyRach
Family · August 2025
“Always a good stay”
+We’ve stayed several times now when visiting family, and have always found it to be very pleasant. The staff are helpful and the breakfast is always good. There are plenty of other options for evening meals in Caerphilly, so the fact they don’t do food other than breakfast really isn’t an issue. It’s set off the road so isn’t too noisy, and the lack of air con isn’t an issue. (We stayed at another Premier Inn further north later the same week, where it very much was!!) Reasonably priced, we’ll be back again (and again!)
makeitso4u
Solo · August 2025
“Good price vs value”
+This is a good budget hotel. They are easy to find and the staff was friendly. The room was nice and clean. They served a nice breakfast with a variety of food. They do not have a bar or food available only a snack machine.
“enjoyable stay with fun and friendly staff, without nit picking any faults ( no need for it!)”
+I am not a building inspector or a WiFi fanatic but our stay was great! so I didn't inspect the room with a fine toothed comb and tape measure or use ookla speed test to check download speeds!, the price for our stay was acceptable, we used the room to watch TV on an evening when we got back, made tea and coffee, if we ran out we went to reception for more, no issues! then sleep in a comfy bed, so comfy we ordered a premier inn mattress for home, which we love!, the breakfast was great, yes it is only a breakfast room but the chefs and the servers were so funny and pleasant, we had lots of laughs with them, one of the night porters Ian knows where we come from as he used to travel to play at one of our local social pubs, so got on with him really well!. all in all a perfect place to lay your head when visiting Caerphilly, we stay here twice a year for a few days after a 5 hour drive to visit family, have tried the other PI in the town with adjoining pub, this one is far more pleasant. so the haters who give low reviews, you are just too picky or professional whingers!
bevandgwyn
Family · August 2025
“Poor Wifi”
+Can't fault the hotel, bedroom was comfy food in the restaurant really nice, The staff were really friendly, only issue was going on holiday with a 10 year and the Wifi was none existent in the hotel room made it a difficult weekend. Other residents mentioned the same issue we could have paid for the premium wifi upgrade but we were warned off by others telling us not to bother. Not a happy weekend for him, apart from that great place to stay
jeanbO512TV
Couple · August 2025
“Excellent”
+Excellent very helpful staff Room was very clean Only issue was no hair dryer Staff explained how to register your car in car park so you didn't get charged