Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
jamesbH379EV
Family · December 2025
“Hotel and staff amazing - parking charge for blue badge drop off ruined the experience”
+I live local and had plans to use the Hotel for my parents to stay and visit me. They can not longer stay at my home due to reduced mobility issues and my mum can not use the stairs. The staff were amazing very friendly and so helpful I can not give then enough credit. the room was very clean and the experience with the staff was 10/10. The main reason I'm writing this review is to warn future guests who are travelling to stay at the hotel with a blue badge. There is a drop off period of 20mins then all guest have to pay for parking even if you display a blue badge. I have received a Parking Charge from parkmaven of £100 because I went over the drop off period by 2:30 min's. despite being the only person available to safety assist both parents with their mobility issues, manage their mobility equipment, and transport their belongings to their room. I hope the management team will read this, review and change the drop off policy for future guest's. I'm so sorry to the staff who work at this hotel all your hard work has been overshadowed by this private parking company and their disgraceful parking fine. Management team should also have a read of the Equality Act 2010, especially the
spanmarie
Couple · November 2025
“Coeliac - Gluten free breakfast really nice.”
+We stayed here end of November for one night, for a visit to chatsworth Christmas market. We had a really good stay, room was clean, bed comfy, although I personally found the pillows uncomfortable on my neck. The staff were really friendly. We had breakfast in the morning. I’m coeliac and dairy intolerant so eating out is always a worry. I was given the allergen menu upon asking to have a look at. The girl serving on the counter to book us in for breakfast in the morning said she would wash all my cutlery and plates, and my hot food would be cooked separately. My toast would be cooked under the grill separately also. The allergen menu was really easy to navigate and read. There were plenty of options for me to eat. Gf cereal, alternative milk, although I took my own almond milk. Hot options, including a vegan sausage (no gf meat sausage) - I’m not vegan, but the vegan sausage was horrid. I had gf bread, and df spread on the buffet area in separate packages. The food was nice, and I felt safe eating here, so nice that they are very aware of how to deal with coeliac disease and allergies. I would like to thank the staff, and especially Charlotte who served me on the morning of 26th
“Excellent value for money”
+Excellent experience, warm welcome at reception, room clean and tidy and breakfast was very enjoyable. The staff were brilliant always offering assistance and overall excellent value for money.
803ninoa
Group of friends · November 2025
“Would Recommend”
+Went with two friends and stayed 4 nights. Best part of Premier Inn Buxton - the staff, all very friendly and helpful. Do a good meal deal if you have breakfast and evening meal, well worth it. Down points, sofas in bar area, could do with replacing or re upholstering. There are some areas that could do with a bit of TLC.
craigtG4639FE
Couple · November 2025
“One of the best Premier inns”
+Lovely room very clean eveywhere, staff were very friendly and food was excellent, we will be staying again highly recommend this one
C6236DRcharlieb
Couple · November 2025
“Lovely Team”
+Lovely attentive staff, always with a smile on their faces! Everyone is so helpful all the time and is always willing to get you what you need :)
andreakH4726MH
November 2025
“Would stay again”
+Very friendly staff, room was clean and bed was comfy. The majority of breakfast was excellent, beans could have been a bit warmer but the sausages and bacon were good quality and cooked how I like them.
amandagJ5331GH
November 2025
“Brilliant - would definitely recommend!”
+The staff were brilliant - particularly Molly, but nothing was too much trouble for any of them. We were staying in an accessible room which was really well equipped and very comfortable. Breakfast was amazing too - plenty of everything and all piping hot.
soniar428
Couple · November 2025
“Would be wary of returning”
+I thought I'd be writing a good review for this hotel, our accessible room was spacious and clean, with a blissfully comfortable bed. Unfortunately, we ate dinner there, and breakfast the following morning, and 12 hours after checking out I started with food poisoning symptoms and have been ill since.
amandagD9982LJ
Family · November 2025
“great”
+Daughter and I had a lovely stay here. I personally love a premier inn and this one did not disappoint. the service in the restaurant was fantastic (Jamie I think) and food arrived quickly and was delicious.