Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
milesfb
Business trip · November 2025
“Room 40 Is a cesspit! Mould Mildew and Damp!”
+I stayed at this hotel about a year ago and I'm convinced this time around they gave me the same room a last time, room number 40. The moment I stepped in the room on this occasion it reminded me of the previous occasion. It absolutely stank of mold, mildew and damp!. Also, the ventilation fan in the bathroom made a very high-pitched whirring sound which drove me scatty after being in the bathroom for more than 5 minutes or so. I went down and complained and the maintenance man came up and managed to switch the fan off for me. But complaining about the stench, the receptionist couldn't do anything and said the whole hotel was fully booked. The this I found hard to believe given it was mid-november. So I do not recommend you stay at this hotel at all. It's utter crap!
robertbN6001AW
November 2025
“Great service”
+The staff here are the best they go out of there way to make sure you are happy and OK. We had a breakdown and I was soaked grrr the rain. But the staff made sure we were OK and even waited till I got back so I could have a meal. 5 star service particularly the receptionist who was on duty well done team
spirop341
Group of friends · October 2025
“Exceptional compassion and customer service”
+I want to give a huge thank you to the team at Premier Inn Bodmin, especially Megan and the reception staff. I had to cancel my stay at short notice due to a family emergency, and despite my booking being non-refundable, the team went above and beyond to show genuine care and understanding. Their compassion, empathy, and willingness to help during such a difficult time truly meant a lot to me and my family. It’s rare to find this level of humanity and kindness in customer service these days. I can’t thank them enough for their professionalism and thoughtfulness, it really made a difference. I’ll absolutely be staying with Premier Inn again in the future, knowing that there are people like this behind the desk. Thank you, Bodmin team, you’re a credit to the Premier Inn name. Spiro Pezaros
THATFOODIEMAN
Solo · October 2025
“Not the Premier Inn I have come to expect”
+It is ironic that I should write this review at a time when "The Times" newspaper asks if we are falling out of love with Premier Inn. I have seen a gradual decline in standards over the last couple of years. First impression of this place which is out of town on a trading park was that it was a dismal sight which could do with a lick of paint. Inside was no better, it is very tired and only the receptionist made it welcoming. The walk down the corridor to my room did little to cheer me, again a lick of paint ...probably a day's job would make all the difference. The carpets were in dire need of an introduction to a carpet shampoo, again a day's job. My room was just as dismal and there was rubbish on the floor, the security lock did not turn and laminate was peeling off the desk which could have been quite dangerous if you snagged yourself. I had a small meal in the restaurant which had to be sent back because it was cold. I had booked this hotel based on an offer of a free breakfast but to add insult to injury the kitchen staff hadn't turned into work and there was no breakfast before my taxi arrived for the trip to the station. Now I am a pragmatic chap not usually given to comp
Culture56470411742
Solo · October 2025
“flabbergasted (in a good way)”
+this hotel was absolutely flabbergastingly spectacular. Nothing beats a stay in a purple palace (my nickname for premier inns).
54celiaj
Family · September 2025
“We will be back”
+The whole experience was easy to arrange, place was easy to find. Looks a bit run down from the outside, needs tarting up a bit. Inside was very clean, polite staff, very friendly. Warm welcome was much appreciated. The rooms we booked were perfect. No complaints from us. The beds are amazing. We slept like logs. Breakfast was very good. Enough choices to suit everyone. The food was nicely cooked and presented. We felt sorry for the lovely guy who was organising everything. He was working so hard. He could have done with at least 2 more staff. 1 to carry out and 1 to clear tables. There was also a lady who was carrying out. She was friendly and helpful. It was a lovely 2 night stay and we will be back
martinmT9222ZG
September 2025
“Hotel good, Table Table poor.”
+Hotel accommodation was as a good quality as expected from Premier Inn for the price point. The adjacent Table Table bar and restaurant is very tired in appearance, under staffed resulting in slower service but the staff did their best with so few of them working on the night. Limited drinks options available on real ale beer, and both the bar and restaurant closed at 9pm which was extremely disappointing when our arrival time was 7.40pm
“Very nice, clean & helpful.”
+Very clean, staff was warm & welcoming & very helpful & kind towards me so a very pleasant experience Thank You. Only downside I thought rooms were a little over priced.
quan2cks
Couple · September 2025
“Will never return”
+Situated within a small retail area with a large ASDA, KFC, B&M and Farmfoods. On arrival, we were treated to the full Premier Inn welcome by a friendly receptionist. To be honest, I cannot recall any problems with this brand. Rm 28 is first floor, no lift facing out to the back, no Air-conditioning but you can partly open the window and a fan is provided. All in all, Premier Inn has the same rooms and standards all around the country. The main reason we chose it was for the convenience, free WiFi and the adjoining restaurant called the Callywith. The Callywith has an internal entrance off reception so you don't get wet. See my review of the Callywith, as we will NEVER RETURN here and revert to the Travelodge at Roche, just down the road with an adjoining pub, even if we need to pay for the WiFi
georgebU5100AR
September 2025
“One night”
+This was a pleasant one night stay. The staff were helpful, Very easy check in. Noted the building is a bit dated and could do with a refurb, Overall a pleasant stay.