Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
984andyp
Business trip · November 2025
“Staff”
+On arrival, we went into the beefeater for evening meal and I couldn’t help overhearing the waitress talking to guests on the table behind me how she acted how she presented herself and how she gave options. It made my head turn. I thought oh my God quality staff When she came to address me and my daughter it was the same very helpful giving us options and even offered us a 25% off our next meal her name was stef and she is a credit to your team and a figure head for others to learn from 😉 Moving on to breakfast Sandra was over run nearly bumped into her twice I said to her you need help she agreed and her order taking was good also because a lot of workers leave early I feel she needed back up but on the hole rooms are as usual spot on and the two meals where very nice good chefs made me 3 perfect pouched eggs runny with no snot and my Daugther’s 3 pouched eggs where spot on❤️ And I like the fax the it’s not a buffet and made to order cuts down on waist and is freshly prepared and not dried out under heat lamps Look after your staff and they will look after the company 😉 Andy parker
“No Glasses in Room.”
+We had a comfortable stay in room 101 in Bispham, overall the room was comfortable. However, there wasn`t any glasses in the room and only 1 bedside table, when I went to reception to ask for glasses it was unattended so had to make do with using the mugs. Apart from that we had a nice stay and would recommend Premier Inn Bispham.
“Great time, good memories checking out the lights”
+Great stay at Bispham. Room lovely and clean thoughout. Staff were amazing helpful and cheerful. If we needed anything the staff were very approachable. Also ate at the (Befeater) for breakfast and evening meal food was fresh and hot staff were amazing and you were made to feel valued good prices and good range of choice. Quite area also
O3764GRlilyt
Group of friends · November 2025
“Great stay”
+Brilliant stay Emily & the team really go above & beyond. Room was perfect for what we needed and restaurant was lovely for breakfast
845viviano
Group of friends · November 2025
“Requires refurbishing”
+Hotel requires refurbishing. On arrival, hall way carpet is stained and looks old/dirty. Room is cold. Heating not working. WiFi in the building is only 1 bar or not even loading. Had to pay 5 pounds to assess. Bathroom tub has too much old dark stains. Need refurbishing. Pillows are flat. Requested for extra chair as we were on a business meeting . This was declined. Staff were not friendly. No swimming pool nor gym. I will never go back to this hotel. But there is a good car park.
“Staff amazing at this hotel. Guest services/head office a waste of time!!!”
+The hotel is amazing and staff are so friendly. They go above and beyond for you, Guest services are absolutely shocking and they do nothing to help you tbh. We had about 5 calls with them before they listened and helped. Caused so much unnecessary stress. They are not helpful, want you off the phone.
“We'll be back:)”
+Brilliant room size for a family. All dry and well stocked tea, coffee and towels. Breakfast was amazing! Staff were lovely and so helpful on arrival. Will be staying there again. The only downside was heating in room was broken and no spare quilts..!? Plug in heater was provided but had leg missing and was too hot to touch with a toddler in the room :/ Breakfast more than made up for it.
Y5588GGlorrainec
October 2025
“Family trip”
+Nice quiet location, hotel and restaurant needs updating, great breakfast, staff in restaurant very attentive, room needed cleaning on arrival as not done when checked in and given room key
G7211TUjacquelineh
October 2025
“Happy returning customers”
+Stayed here several times as it's a good base away from the Town Centre but close enough to use amenities. Friendly helpful staff, clean comfortable rooms perfect for a short stay. Paying for parking in Reception is easy but can also pay when checking in too.
aimeehep13
Group of friends · October 2025
“Great night's sleep despite being busy.”
+Comfy beds as usual, clean rooms, helpful friendly staff. Very busy place - some car park spaces a bit difficult to get in and out of - long cars sticking out, preventing others from using corner spaces. Could have done with more disabled spaces closer to the actual hotel entrance. Not sure if its just me but I found the entrance/exit, pub front, the wrap around higgledy piggledy carpark and the location of the hotel entrance a bit confusing in the dark. Not a deal breaker but maybe a bit more clearly lit signage might be useful. Despite being busy on the Saturday night we stayed it was a good, calm and quiet vibe resulting in a great sleep experience. We were there for a family event so didn't need to eat there this time. Thought the parking price of £3.00 a night was very reasonable.