Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
RuthA1239
Family · December 2025
“Great visit!”
+Handy location only 10 mins walk from South Pier and close to the Pleasure Beach. Lots of new redecoration so it was looking lovely. Staff were really helpful throughout, particularly Josh in the restaurant.
owen222
Couple · November 2025
“The stay was OK - but the attached bar was a bit of a disappointment.”
+The usual good quality Premier Inn experience. We have stayed here before but prefer the fully booked North Pier one, due to it's location. However, here you have a free car park. A short walk to the front - and the nearest Wetherspoons. The room itself was fine, no issues and a good bathroom. Service - bob on. However, is the new style of pub attached to a Premier Inn going to be the same as this? Not being able to go to the bar and order a pint? It seems really odd. Breakfast was OK - not the best we've ever had but OK. I'd probably stay there again, if I had to.
Finst4r
Family · November 2025
“Friendly staff and clean”
+Quiet, clean, a well maintained room, welcoming staff, and convenient for the seafront (a short walk of perhaps 350m to the South Pier).
R7843YTmattc
November 2025
“Great breakfast, nice staff, let down by no TLC in the hotel itself.”
+Hotel is looking very tired. Apparently it's been refurbished, not sure what the contractors actually do as it was being refurbished last year as well - only place that has been refurbished is the restaurant. Corridors grubby, the usual creaking of floorboards you find in premier inns over the past 20 years, not sure why they are unable to fix this in any of their hotels? Avoid Room 23 - I guess it's okay for the money for a single night, but desperately in need of refurbishment and a deep. Smelt of damp. Radiator clicks for 5 minutes whenever it kicks in, woke me and our 4 year old up a few times. We have a 4-month old baby and we're placed upstairs, which is far from ideal as the site has no lift. Breakfast was wonderful, the restaurant is really nice and modern, the member of staff serving in the restaurant (November 24th) for breakfast is a credit to the site, the food was perfectly cooked so a damn good chef behind the scenes (think it was a female). The staff in the hotel were also welcoming. Car park is spacious and free (unusual in Blackpool but it's because it's a bit far out). We may give it another go next year, if only to see if it's improved. The location wasn't ideal
715kj
Couple · November 2025
“Choose another company! Take my advice”
+I would rate this hotel zero if possible, and the company as a whole. On a recent stay at this hotel there was a power outage, handle appallingly by the staff and customer services at Whitbread couldn't care less. Don't make the mistake of having confidence in the good night guarantee, it means nothing, like the customer care team it is words that mean the nothing - if you've had an issue and they've had your money - they don't care.
andreah380
Couple · November 2025
“Great stay”
+Had a great stay from the moment we arrived to leaving. Staff very friendly and helpful. They couldn’t do enough for you. The girls all worked well together and had a great sense of humour especially Clare. Yes there is building work going on, but never had any issues. The new refurbished restaurant is wow. The only little niggle I could say is I wished the food to be hotter. Apart from that 5 out of 5. I would highly recommend this hotel and cannot wait to return.👍😊
E4964MQwilliamf
November 2025
“Good location, expensive for the quality”
+We would not personally stay at this hotel again in future as the cleanliness, organisation, food and drinks choice were not up to the usual premier inn standard and certainly were not justified in the £90/night room cost for Blackpool. The good however; the receptionist could not have done more to try resolve the issues we had initially, so kudos to her. I actually felt bad for her as she seemed up against a day of things going wrong so management may want to look into that as it didn't seem fair to land all the issues on the receptionist. Location - we picked this hotel as we travelled down by train, so Blackpool south is only a 5 minute walk away. There's also a garage 1 minute walk from the hotel which had reasonably priced food/drinks thankfully, as the hotel did not have this. The breakfast was poor, with very little choice and bad tasting coffee/cups for drinks. There was construction set up outside the hotel which did not impact us staying over the weekend, so this may be bringing much needed improvements to the facility. Room wasn't the cleanest and we had to ask for duvet covers etc to make up the sofa bed ourselves (even though we booked a double & sofa room) so that was
Passport692711
Family · November 2025
“Terrible experience.”
+Arrived at 17:30 and was told that they couldn’t accommodate dinner until 19:30 as they ‘didn’t have the staff’. It’s pretty shocking that a hotel isn’t able to offer dinner service. Then was told that they made a mistake with my booking and could not accommodate the three of us as there was not other rooms available. Terrible experience and Will not be revisiting.
X7083FHandyc
Business trip · November 2025
“Great receptionist”
+I was there on business with 9 other engineers. When we arrived Tracey the receptionist had already checked us all in all we had to do was give our names so each room could be allocated. Tracey preparation made the whole checking in experience painless and fast she was brilliant.
Freedom23808755729
November 2025
“Lovely stay”
+We had a great time at Blackpool Pleasure Beach in November 2025. We experienced a warm welcome from the staff at the Premier Inn and the food was good - fresh and good quality. The bed was very comfortable, the room was more than adequate. The hotel was quiet and nice in all regards! There was a good variety at breakfast, which was very good quality and Josh in the restaurant was just brilliant. Very friendly, funny and professional. Parking was easy and right next to the hotel, so all good. 10 minute walk into Blackpool Pleasure Beach (South Pier end of Blackpool).