Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Gmiller196
Business trip · December 2025
“So understaffed it’s becoming embarrassing!!”
+Beverley Premier Inn is one of my favourites. Nice hotel, great location and the staff are always lovely. But…………… Recently it has become the norm for only person to be on duty in the evenings. They have to check people in, take food and drink orders, pour the drinks, deliver the food and drinks to the tables, take payment for the meals, clean the tables etc On top of that, the restaurant is constantly running out of food. Last week they had no chips so I had to have hash browns with my gammon, then they had no chicken, then no fish, then no cider, then no decaf coffee. Not sure what has happened recently, but the management needs to sort it out.
Passenger676992
November 2025
“Decent enough PI, but don't book the Meal Deal.”
+I had booked the Meal Deal online hours before arrival and arrived at dinner time (approx 7.30pm). Lady at reception told me I just needed to give my name and room number in bar/restaurant to order dinner. Girl at bar refused to serve me without proof of meal deal in the form of a printed receipt from reception. Went back to reception where lady said she would inform restaurant herself that I was indeed on the Meal Deal. Returned to restaurant, sat waiting for the while and tried ordering again. Girl at bar still refused to serve me without receipt. Returned to reception for third time and lady there actually came with me to ensure I was finally served. About forty-five minutes spent repeatedly queuing and going back and forth between reception and restaurant. Obviously no communication between staff, or proper procedure for checking if a guest is on meal deal. Also very unreasonable and unprofessional to send guest back and forth instead of staff properly sorting their own issue themselves. Hotel itself is fine and comfy, but I would advise against booking the Meal Deal for obvious reasons.
sharonkX1273EJ
November 2025
“Family party”
+Bedroom was big but the bedside table was very dirty and sticky . Bathroom was dirty and the toilet seat broken. Dirty wet towels left in bathroom behind the door.
“One Night's Stay”
+Really nice new Hotel with great facilities. Problem was that you rarely saw a member of staff so couldn't ask any questions. We ate away from the hotel so can't comment about the food. Generally a good stay at a good hotel. Really good night's sleep, room was clean and welcoming. Would recommend
“Great location and welcome…. But”
+Great location and friendly welcome, but awful smell on floor two - which permeated into bedroom. Meal was very poor - crispy prawns (in starter and main course of sweet and sour prawns) tasted like they had been cooked in stale oil
23JamesI0262
Business trip · October 2025
“Terrible Experience.”
+I was told that the hotel was full and therefore I was put into an accessible room. The bed was nearly on the floor and was much shorter than a standard bed. No phone signal whatsoever. Room was very cold. The so called restaurant was serving a “limited” menu, because of, they said, staff shortages. There seemed to be enough staff in the restaurant as there was a group of three of them standing chatting and laughing. All in all a terrible experience.
273helenaw
Solo · October 2025
“Disappointed with lack of face to face reception”
+The hotel was really nice, clean and comfortable. Breakfast was enjoyable. The lack of a staffed reception and on screen check in was disappointing. Although a helpful young lady appeared to assist me. I asked her if she could book me a taxi but was told this was against hotel policy.
Roving778095
September 2025
“Pub crawl in Beverley”
+Great stay,good comfy beds. Beverley is a great pub over road is quite strange and didn't have any beer,rest of the stay was grand.
Yorkie017
Couple · September 2025
“Standard Premier inn.”
+Good Location . Staff are really friendly. Breakfast is good. We did have an issue as the showerhead had a jet which went from the back of the rose and onto the towel rail. We stayed over a weekend Friday to Mon so there was no maintenance available. We had to move the towel to prevent it getting wet. Beds are comfortable. They did give us two keys but only one at a time worked.
Mark_Bath_UK
Couple · September 2025
“Well situated hotel for exploring Beverley”
+Ideally situated for a visit to Beverley Minister and a fifteen minute walk from the Saturday market, we found this Premier Inn to be friendly and clean. The room was larger than Premier Inn rooms are normally - not sure why as it wasn't an Ultimate room. We ate in the restaurant one evening and found the food to be enjoyable. Overall, a good place to stay in Beverley.