Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
+The refrigerator in my room did not work. I’ve also found the remotes for the TV’s at the Premiere Inn’s seem to always have issues. Other than that I love this hotel chain. Always feel safe and the rooms are clean. Great location!!!! Would recommend
Robwalkrail
Couple · December 2025
“Nice overnight stay in Bath”
+Spent the night in this City Centre Premier Inn Hotel - Room pleasant, bed very comfortable with additional pillows in the room if required. The Breakfast (full English option) was also excellent. Hotel is on edge of centre in good location and is a 5-7 minute walk from Bath Spa railway station.
LynseyW725
Group of friends · December 2025
“Brilliant location- great hotel”
+Very central hotel. Came with friends to go to the Christmas market and the thermae spa and the Roman baths. All very close. Perfecto location. Rooms were great - we asked for two twin interconnecting rooms - which we had. Check in was good with the very helpful and polite Estee. We had breakfast both days which was a good selection and everything u needed accept bowls that we had to wait for both days for breakfast - but a minor thing considering how busy it was. Staff were very busy and it seems they needed a few more members as they were rushed off their feet - everyone seemed to doing dual roles all the team were very polite and helpful if u needed anything. On our second night we decided to eat in the restaurant - which was good. We had a slight issue where a meal had to be sent back and there seems to be a lack of vegetables ,but the meal was replaced that was sorted quickly by Lily. Despite being very busy at times all staff were very cheerful and helpful. Would definitely recommend and definitely come again. Location brillaint - Walking distance for the train. Staff amazing - Shout out to Lilly and Estee.
D9060SCjacobw
Solo · November 2025
“Worth a swing.”
+I met a nice elderly man in my local farm shop. He advised me about a swing club in the city of bath. Ive never done anything like that so I was curious. He assured me that single men were welcome. He simply said ‘why wouldn’t they be’. So I booked the premier inn in Bath city. I arrived at the hotel and it was nice and staff was lovely. Before leaving my home to travel I went shopping. I bought leather trousers and a dog lead for the swing club just so I could fit in with the vibe. On the night i admit I was nervous. I left the hotel wearing my leather trousers and dog lead and made my way to the club. When I arrived I was shocked! I payed £10 entry and walked into the main room. It was just a dozen elderly people sitting on swings! Like play park swings! I felt soooo stupid in my dog lead and leather trousers. Hotel and staff was nice though.
stevehQ4223LF
Family · November 2025
“Great location, great staff, great experience”
+Great location, right in the city centre! Very friendly staff, very clean rooms, and overall excellent value for what we paid. Any issues were sorted out really quickly, and overall it made for a very pleasant stay in Bath for all of us.
“Best Premier Inn I've seen so far!”
+The Premier Inn in Bath is excellent. It's right at the centre of the city which makes access easy to all sights but luckily it's also silent, there's no noise coming through the windows. Bedroom and bathroom were big for this type of hotel, very spacious. The hotel was a whole was very clean anf staff was friedly and hospitable, we left our bags there before check-in and after check-out without hassle. Breakfast was delicious and cooked with much care, lots of different food options.
Cappyfarm
Couple · November 2025
“Poor condition”
+Our room was poorly maintained. The bathroom extraction fan did not work so the walls were wet and the skirting boards rotting. The bath plug was broken and taps dirty. The fan unit in the room was not working so the room was hot and uncomfortable. The cups provided to drink from were dirty.
CatsWhiskers_10
Couple · November 2025
“Needs TLC”
+Location is great however rooms are looking tired, broken toilet seat, fan didn’t work, rough old towels, not great for £150. We ate at the on-site restaurant. Food tasted ok however the chef, although on show to the restaurant, rolled his eyes as a reaction to a request to have sauce on the site, shook bacon backwards and forwards touching his dirty looking chefs jacket in the process and just before my burger was served, picked off the lid of the bun, starting picking black bits off of it and then put it back on for serving. Not a great experience at all. If you are going to have the kitchen on show make sure the cooks do it right!
“Great city hotel”
+Very clean right near town Only problem was the curtain to the shower wasn't good and the floor got extremely wet Paint was chipped in the bathroom near the floor
L3123RQchriss
November 2025
“No amenities paid for, boiling room, no sleep.”
+Unfortunately an incredibly uncomfortable stay at the usually reliable Premier Inn. Paying extra for the premium room, we got a broken fridge so no cold water. No treats. And the room was stifling with no aircon and openable window - so got basically no sleep whatsoever.