Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 183 reviews.
FuzzyBeaver
Couple · February 2026
“Nice hotel”
+The rooms are quite large and have great amenities. We were facing a small street at the back of the hotel and it was very quiet. The staff everywhere in the hote are excellent. The included breakfasts are quite good with a broad selection of food items plus a la carte options. Decent location. Howerver we did find that Bolt/Uber cars would not pickup / dropoff in front of the hotel. It seems traffic is limited to taxis and similar vehicles. We just set the pickup/dropoff location to the street behind the hotel which is a one minute walk.
samf915
Couple · February 2026
“We would return”
+We stayed in this hotel in January. The hotel is in a great location, right on the square, although it was not good weather it was still full of life in the square and many restaurants surrounding the area. The hotel itself was tasteful, cozy and calm. All the staff we came across were helpful and happy to help. Breakfast was delicious with many different options - buffet or cooked. We ate in the attached restaurant which was delicious and Carmona was so very attentive. The room was hilarious as the bathroom was glass - not for everyone - but had a curtain. It was so comfortable and the pillows were exceptionally comfortable. We had a swim in the very small pool, but it was empty and good enough to relax in.
susanhO8756QL
Couple · February 2026
“Not sure it gets better than this!”
+Luxury, courtesy and beauty in this grand traditional hotel just steps away from the River Tagus. Amazing breakfast buffet beautifully laid out with gracious table service. They accommodated our early arrival and made us feel very much at home. Bottled water provided daily and a housekeeping supervisor came to check on us. We stayed two nights before setting out on a longer trip; it was a great place to pause and adjust. Easy walking to our favorite places helped.
chandrasekarl2016
Family · February 2026
“Wonderful experience in Lisbon.”
+Stayed here for 3 nights. It was excellent. The staff was amazing and the food/drinks were also very good. My little one had a splash in the pool. Finally....the location of the hotel. Right in the middle of everything. Short walk to Alfama or take the tram that is right outside the hotel to Belem. You also get the tuk-tuks in case you want one.
880louisam
Couple · January 2026
“Beautiful Hotel in Perfect Location”
+This is the perfect hotel from which to see all of Lisbon! The Pousada de Lisboa is a gorgeous hotel right on the waterfront with beautiful rooms, amazing staff and an even better breakfast! This is our first time in Lisbon so we had no idea what to expect. When we arrived, the staff was nice enough to let us check in at 8am so we dropped our bags and found out how prefect this location is to see all the historic parts of Lisbon and to access all the shopping and restaurants. I HIGHLY recommend this hotel to anyone visiting Lisbon!
glennhO8065FP
Couple · January 2026
“Short stay in Lisbon.”
+Excellent location, very easy access to historic areas of Lisbon. Very comfortable and clean room. Great facilities, super helpful and friendly staff. Good value for money. I would have no hesitation in recommending this hotel and I very much look forward to staying there again.
SamPwl
Couple · November 2025
“Location, luxury and great Staff.”
+We’re still here, staying on the second floor ! Fantastic hotel, luxurious, superb helpful and friendly staff. We arrived on Friday and I wasn’t sure at first, the hotel has no big name sign anywhere, but once inside it was lovely. The location is so good, we’d never been to Lisbon so didn’t know which area to book, we got lucky, this hotel is really a few minutes walk to the centre and next to the harbour and the Arc which is start of shopping and restaurant areas but quiet inside. The interiors are grand and beautifully furnished and the breakfast is really good quality. We’ll come again.
Jumbatronic
Solo · November 2025
“Beautiful Classic Hotel in Perfect Location”
+The location of the hotel is absolutely perfect! It's right in front of the Praça do Comércio and Arco da Rua Augusta so and close to the water and Alfama area. Everything is walkable and tons of options of food and shopping. The hotel itself is beautiful. You can tell it's an older building but the interiors are classy and luxurious. It's also very clean and quiet. I stayed in the loft like room and it was very spacious for one person. The bed was one of THE MOST comfortable hotel bed I've ever slept in and it was so hard to get up in the morning. The bathroom was big and very clean. Shower pressure was great. The only negatives I have are: 1) the stairs in the loft room but it's my fault for choosing it. It was hard to get my suitcase up to the bedroom. If you're looking at that room and not strong enough to get some luggage up a flight of stairs, consider getting a different room. 2) The mini fridge could have been a bit bigger. Could not fit the bottle of wine I got for my last night. 3) When using the iron, it left some kind of sticky dark stain on one of my shirts that I am having a hard time removing. Please considering checking the bottom of the irons before lending them to
PeterB204
Couple · November 2025
“Great location, lovely hotel, but expensive”
+We stayed here for 3 nights at the end of our tour round Portugal and thoroughly enjoyed our stay. The hotel is superbly located, the staff are exellent and it is as well-appointed as you'd expect a small 5 star hotel to be. There is comfortable guest lounge with free tea and sparkling wine. However, our room was not generous by any means and quite dark, despite the fact that I paid for an upgrade. I know Lisbon is expensive, but I simply felt that it was not value for money
Tour15658542730
Family · November 2025
“Quaint Property in excellent walkable location.”
+Hotel is clean and upscale, located in a great spot with excellent staff. We had a great 5 day visit and they booked several meals and excursions for us. Breakfast and bar staff were very attentive and the front desk staff anticipated our needs and found us great things to do during our first stay in Portugal, even securing us a last minute hair appt on what seemed to be the busiest time of the year in Lisbon. Room was nice, linens and towels were good, - AC was excellent, Bed was pretty hard but other than that pretty much everything was perfect.