Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 48 reviews.
Daniel
Australia · Couple · August 2025
+Breakfast was served early as I had an early train which was appreciative
−Mold in the shower, floorboards were extremely creaky
Alana
Australia · Couple · August 2025
+We stayed here for 8 days, and really enjoyed it! The hosts are kind, and always available (including for early morning or evening tours). They helped us navigate around Cusco, and were patient with our limited Spanish! Location is superb - plenty of cafes, boutique clothes, pharmacies, restaurants and (my fav) health food store La Tortuguita nearby. Location up the hill from Plaza de Armas (but not too far for those suffering from altitude). Rooms are clean, with a private bathroom, desk and spaces to hang clothes. Breakfast is fresh orange juice, egg (or avocado for vegans), bread, coffee & tea. Minimarket downstairs for water, beers, shampoo, toothbrushes, ponchos. Also laundry service.
Milaine
Canada · Couple · April 2025
“Charming accommodation”
+Very nice 3 star accommodation. Staff was very friendly and attentive to all of our demands. Walking distance to downtown and restaurants.
−No amenities like a hair dryer. Breakfast was the same every day. Heater in our room was broken.
Leo
New Zealand · Couple · January 2025
“Disappointing”
+The property was clean and aesthetically pleasant in a good location.
−The staff seemed the be uncomfortable about me and my husband staying in a matrimonial suite, I guess they are not used to gay couples.
Maria
United States · Group of friends · September 2024
“Mary was very nice”
−uneven floors, had to be very careful when walking, very noisy floors when walking, first 2 days there was no hot water.
Jorge
Canada · Family · August 2024
“For the price was fairly”
−Hospitality
Dave
Netherlands · Couple · August 2024
“Kind owners and really happy with the price-quality ratio”
+The hotel was at a really nice location in the neighbourhood of San Blas. The personnel was really kind and helpful. We were really happy given the (cheap) price of the hotel.
−There were no windows in our room.
Carol
United States · Solo · August 2024
“Unpleasant. I would not recommend it.”
+The location is great, although it's in a one-way street and often difficult to get by car from the main street. I had no problem walking everywhere from the hotel. A 15 min walk to the Plaza de Armas and a short walk to restaurants nearby in San Blas. The staff is polite.
−My stay was unpleasant and I would not recommend this hotel. Here’s why: Airport Pick-Up: Despite confirming an airport pick-up, no one was waiting for me. After calling the hotel, I was told the driver had a sign with the wrong name. I received a brief apology from Marylu. Room Readiness: Upon arrival at 10:30 am, my room wasn't ready. I had to wait 20 minutes for another room. Hot Water Issues: The hot water in my room lasted only 5 minutes before turning cold. I had to stop my shower twice to call for help. Despite attempts to fix it, the problem persisted, leading to a room change. Breakfast Problems: I requested vegan options in my reservation, but Mr. Vicente was unaware of this. I had limited breakfast choices and was promised avocado (which I had on 2 occasions) but was told they forgot to buy more. Fruit and vegetables would have been nice to have. Cleanliness: My new room had hairs on the shower floor, a woman’s underwear on the floor, and a leaking toilet. The issues were fixed promptly but without apology. Cold Rooms: I had to request a heater because the room was too cold at night. This should be provided as a standard amenity. Loud Noises: It's an old hotel, you can h
Oq
United States · Family · July 2024
“Pleasant”
+Lovely room and the view
−Breakfast could be more substantial and the fact that my room wasn't even available on day 1 of my stay.
Juan
United States · Solo · July 2024
“Exceptional”