Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 117 reviews.
Matthew
Australia · Couple · October 2026
+Great location, good size rooms , clean and tidy
Lizbeth
United States · Group of friends · October 2026
“Good value for your money, great location, comfortable, but customer service and room cleanliness could use some work.”
+The location was great and having a parking space was a huge perk. Although we didn’t use the pool, jacuzzi, or tennis courts, they all looked really nice. The room was very spacious and the bathroom was nice. It was really nice to have a kitchen in the room. Our room had a nice balcony with an ocean view. The room had a beach umbrella, a beach mat, and beach chairs. There is a room by the office that has snorkel gear, boogie boards, and several other beach toys that you can borrow. They also had movies and books you could borrow too.
−We arrived after hours and finding the hotel was a challenge. We didn’t realize that the Ponoaloha was inside of the Waikiki Banyon hotel. There is no signage for the PonoAloha at all. When we pulled into the parking garage, we asked the attendant if this was the garage for the PonoAloha hotel and he said he was not familiar with that hotel. After driving around the block a few times looking for the hotel, we decided to just try to go up to the room number we were given at the Waikiki Banyon and we were able to get into the room using the code we were given. The refrigerator had a huge brown and rust like stain covering the entire fridge door. We noticed bug traps around the kitchen and entry. While I understand that it may be necessary, it would be nice if they could hide them under furniture so they are not completely visible. The posted office hours are not official. We saw that the office opened at 8 but they do not actually open until 9 and they close at 3. There were several times that we tried to call the office and did not get an answer. We also tried to reach them through the booking.com messaging feature and did not get a response. We called once about getting our towels
Ładysław
Poland · Couple · September 2026
“An OK place for visiting Honololu”
+* Location, close to the beach and public transport * Parking spot included in the booking * Nice city/mountain/sunrise view from the 20th floor * Balcony
−* The room's interior was a bit dated (somewhat noisy A/C, windows didn't close tightly so city noises were audible in the night) * Patchy Wi-Fi at times.
Girouard
Canada · Solo · June 2026
“Waikiki Gem!!!!”
+The one bedroom unit was well equipped and great for our family. The recently renovated pool, hot tubs, tennis and basketball court are fabulous. Chieko Dow took excellent care of our family.
CarriLin
United States · Couple · April 2026
“Wonderful l, fully equipped & economical condo in the perfect location in Waikiki”
+This condo so was economical that allowed us to stayed 2-3x longer in Hawaii than if we had stayed in a hotel! Plus we had a separate kitchen (fully stocked with cookware etc.) and living room with a sofabed. Great location too! Walkable to beach plus everything in Waikiki. Beautiful sunset ocean view from the lanai. Property management staff went above and beyond our expectations. Excellent covered parking structure. 24-hour staffing and security. Quiet neighbors. Everyone was kind and helpful and showed so much aloha!
−The pool and recreation area were closed for upgrades, but we knew that before we booked, plus to swim you can just walk to Waikiki beach!
Mustafa
United States · Group of friends · March 2026
+Nice location, good view, a lot of amenities in the kitchen, bathroom and bedroom
Thuha
United States · Group of friends · February 2026
“We really enjoyed our stay at this location”
+Good location, well kept, prompt responses
−None
Kamalene
United States · Solo · January 2026
“I will absolutely look to stay at this facility with my family again and highly recommended others do so as well.”
+Fantastic location with a short walk to the beach and parking on site. The studio apartment had everything we needed including a well stocked kitchen for all our cooking needs.
−The studio apartment needs a bit of a refresh.
Roman
United States · Family · December 2025
“Great location, convenient parking garage, close to the beach and city waking”
+Nice view from the balcony
−air-conditioner was a bit loud
Veronika
Mexico · Family · August 2026
+Удобное расположение. До пляжа 5 мин пешком. Вокруг много кафе, ресторанов, фуд траков. Супермаркет в 10 мин ходьбы. Есть бесплатная парковка по запросу. Квартира удобная для проживания. Есть кухня с посудой. Также есть фен, утюг, зонтик для пляжа, пляжные полотенца,. Можно взять в офисе бодиборд. Персонал отзывчивый, приветливый. Уборки нет. При заселении было 2 комплекта полотенец (на 9 ночей) и один раз приходили менять полотенца.
−Единственное, не удобный матрас, очень мягкий. Не привычно было спать на таком матрасе, но спина не болела. Квартира уже требует ремонта и замены некоторой мебели. Но это не очень значительные детали, которые не омрачили наш отпуск.