Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 61 reviews.
Yuval
Israel · Couple · October 2026
“A magical, cozy stay with incredible hospitality, wonderful private onsens, and a genuine feeling of being at home”
+An absolutely wonderful stay. One of our favorite places in Japan! We had such an amazing experience at Poetical! What truly makes this place special is the lovely family running it. They are incredibly warm, welcoming, and genuinely caring. They always greeted us with a smile, went out of their way to help us, and made sure we had everything we needed. We really felt at home here. The breakfast was wonderful, especially because they offer options that suit Western tastes. The lovely owner was incredibly accommodating and happily adjusted our breakfast to our personal preferences, which we really appreciated. It’s these thoughtful little gestures that make such a difference. Another highlight was the incredible onsens! There are several different types, each with its own charm, and we absolutely loved all of them. What made the experience even more special was that the onsens are private, allowing us to enjoy them together in complete peace and relaxation. The fact that they’re available 24 hours a day makes it even better! The location is fantastic, especially if you’re planning to explore Kamikochi, Norikura Falls, and the beautiful surrounding nature. Poetical isn’t a fancy, hig
Paul
United Kingdom · Couple · October 2026
“A really authentic, unique and wonderful stay in the Japanese Alps.”
+Location was stunning. The couple who owned it were lovely and the onsen exceptional. The food cooked for our evening meal both nights was amazing and very good value for money.
SOFIA
Australia · Family · August 2026
+Amazing host family in such a peaceful and beautiful spot. Make sure to book dinner and breakfast - the homemade food was absolutely delicious! We will be back for sure.
Dietje
Netherlands · Couple · June 2026
“One of the most wholesome experiences we’ve had. Would love to come back!”
+This was so so so lovely. The owners are incredibly welcoming and make you feel right at home. The dinner and breakfast meals are delicious, the onsen is lovely after a long day of hiking, the rooms are spacious, and you’re really able to recharge in the beautiful nature. I’d recommend this to absolutely everyone who is looking for a wholesome experience!! It feels a bit like traveling back in time. Would love to come back here!
Fontinou
Belgium · Couple · October 2026
“Petit cocon dans la montagne japonaise”
+Très chouette expérience au Poetical. Les propriétaires sont tres attentionnés et bienveillants. Les repas délicieux (petit-déjeuner et diner). Les onsens privés sont tres appréciables après une journee de visites et voyage. On s'y sent vite comme chez soi.
Patrick
Switzerland · Solo · October 2026
+Die in einer schönen Gegend gelegene Pension wird von sehr netten Gastgebern geführt. Der Onsen war toll. Ebenso das Nachtessen und das Frühstück.
Baptiste
France · Couple · August 2026
+Excellent établissement et hôtes très accueillant et chaleureux
Luana
Switzerland · Solo · August 2026
“Die Distanz vom Norikura Tourist Center ist zu Fuss auch mit Gepäck sehr gut machbar - eventuell holen sie euch sogar mi”
+Das Essen ist der Hammer, die zentrale Lage super & der Onsen ein Traum. Die Gastfreundschaft ist mehr als top.
−Es hat ein bisschen “alt” gerochen.
Kouji
Japan · Couple · August 2026
“最高でした。”
+オーナー夫婦が大変気さくで、話しやすくて、料理も朝晩と大変良かった。
−無いかな。
Cedric
France · Group of friends · August 2026
“Parcours culinaire et bain japonais”
+Nous avons particulièrement apprécié l’accueil et la gentillesse de nos hôtes. Les bains chaud accessible 24/24h étaient très bien. Ce qui nous a le plus marqué a été la qualité des repas servis.que se soit le donner et le petit déjeuner. C’était excellent.