Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
+Hôtel bruyant,sale, quatier alentours tres sale et puant
Hayley
Family · August 2025
+This was the worst trip I've ever had. Expedia are a disgrace. The hotel was a disgrace. The airline was a disgrace. Expedia won't even fight for my refund because the manager said I was "satisfied" after 3 days of no working shower! I said no such thing. The hotels managers by this person are also the Pyramid Sun Light Hotel and Florya Palace (I think). Just don't bother! The bedding was dirty, the view is a lie, the breakfast was leftovers from the night before. I want my money back!
+Very friendly family hotel.
“Experiencia excelente”
+Ahmed y Hábil estaban muy atentos a todas nuestras necesidades. La unica cosa que faltaba estaba una cortina de ducha mas larga para que el agua no salga al resto del baño.
+1. Phoenix Pyramids View hotel, to identify in google maps as well by drivers is difficult; so look for Pyramids Sunlight Hotel. So, Taxi, Uber drivers can identify. Because this location is vary narrow streets, location is kind of ok. Very busy area. But ok. 2. If you can bear the location, best place to stay to see Pyramids, access to shopping for buying gifts. 3. Come to know there is three small hotels in the same complex with different names a bit confusing. 4. Mgr. Hnay Fayed is good man. Owner of complex is good man. 5. Lack of communications with their phone access by whatsapp is a bit hard. Clarify first. 6. Otherwise we safely enjoyed the 5 days stay in Feb. Rooms are ok condition. Good hot water, Good Wifi, they give passwod. 7. Breakfast kind of ok, starts around a bit late 8.30am. included. 8. From roof top can enjoy Pyramids about a KM away. 9. Evening light show also partially visible. 10. If you don't have too much expectations....good. Budget hotel.
+Had a great stay the place is hard to find but once in the gate you are in a different place.i can't say enough about the staff so friendly just great people.we are looking forward to visiting again and plan to stay here again
+This hotel is a scam they dont exist i was stranded in eygt because of them and Expedia
+Do not go to this place. It looks like a junkyard inside and out. If the owner sexually harasses you, be sure to do as I did and leave. I need to see the police now. The Expedia listing is so inaccurate but not the priority here. The owner or whomever he says he is, grouped me in front of his friends. I’ve never been so disrespected & disgusted as I am. Lastly, he stole $401USD. He refused to physically even look at the receipts I kept for payment in full for 9 nights. I then incurred additional costs in relocating to a real hotel. On a good note, the locals here are very friendly and helpful. Be careful where you stay.
+Es falso, no existe ese lugar en la direccion y en la calle que menciona
+After arriving at the airport, we were informed by the hotel manager that our originally booked hotel, "Phoenix Pyramids View," had been upgraded to "Khufu Hotel." While we were unsure if the original hotel was good, we experienced both positive and negative aspects at the new hotel. Positives: - Complimentary daily Breakfast. - Free Transfer from Airport to the Hotel - Air-conditioned Room - Direct View to the Pyramids from the Rooftop - Friendly Hotel Staff - Hotel Manager Available 24/7 via WhatsApp. Negatives: - Unexpected Change of Hotel - Room Quality: Frequent power and water outages - Inconsistent Room Service: Room service, including changing the bedsheets, was not provided daily and only happened once during our 6-day stay unless specifically requested. - Poor Location: The area outside the hotel was unpleasant, with trash and with trash and the smell of horse and camel waste. - Extra Charges for Airport Transfer Therefore, overall, we would give an average rating to this hotel. As mentioned, we don't know how our original hotel was. We booked for 6 nights and spent most of the daytime outside for 4 days. Therefore, overall, we would give an average rating to this hotel.