Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Robert
United Kingdom · Couple · October 2026
“Pleasant, good location, but poor shower facilitiy.”
+Nice location. Easy access. Good email comms. View is great from top (20th) floor. Coffee making facilities with pods provided.
−Shower had significant leak from corroded washer in main assembly. Also no hot water despite running for 10 minutes (gave up and had a finger wash). Also no shower toiletries of note were found, just a hand soap dispenser by the sink. Wouldn't normally be an issue but ad specifically stated so didn't bring any. As it worked out, the hand soap for a finger wash by the sink worked out just fine. Otherwise, all good.
Anna
United Kingdom · Couple · October 2026
“Lovely stay with great views, a spotless room, and a perfect location for the O2 Arena”
+The view of central London was stunning, especially at night. The room was spotless and very comfortable. The Canary Wharf location was ideal for our trip to an event at the O2 Arena, with easy transport links and everything we needed close by.
−The shower looked worn and would benefit from replacing. Noise from the flat above was noticeable in the mornings, and the bed was softer than we would have preferred. A couple of small additions would make the stay even better: two plates, wine glasses, and a few more coffee pods.
Sluggett
United Kingdom · Solo · September 2026
+What...a...view. I don't think you can get many better places for views of the city, a very short walk from all transport options and such a lovely bedroom.
Hannah
United Kingdom · Couple · August 2026
“Brilliant location, comfy cosy room, perfect!”
+Amazing views from the top. Bed was so comfy!
−The noise when the windows were open. It was really hot at the top of the building so had to have them open .. but that couldn’t be helped in the middle of a busy city!
Margarita
Canada · Couple · August 2026
“I do not recommend this place, except for the view. It is very expensive for what you get”
+Great view
−We arrived late and could not enter the building using the code provided in the self-check-in message, so we had to call the hosts. The Wi-Fi password also did not work. I think both the entrance code and the password were changed, but the instructions were not updated. The apartment is very run-down and not comfortable at all. For some reason, there are no tea cups, only very small espresso cups, even though tea bags are provided. The lighting in the bathroom is also strange. It turns off automatically and only turns on when it detects movement, so when you are sitting on the toilet, you have to move from time to time. Cold lighting and tiles everywhere
Annasue
United Kingdom · Couple · August 2026
“Amazing”
+The view is incredible and the room was lovely and spotless. The host was kind and helpful and it’s in a great location. Highly recommended.
Sibley
United Kingdom · Group of friends · August 2026
+It was clean, tidy, and good value for money. Owner was also very helpful
Ian
El Salvador · Couple · July 2026
“Fine but expensive for what it included. But that is London!”
+Good location with easy access to Central London. Decent communication with owner. Clean.
−Expensive for what it was. It lacked the personal touch. Everything was via chat and codes. Safety deposit box did not work with the code we were given. Very AirBnB. Difficult to operate the shower. We couldn’t get the overhead shower to work; only handheld.
Lina
United Kingdom · Couple · July 2026
“NA”
+Booking.com charged and sent me the confirmation. Then the property sent a message saying they were overbooked and that I should not be charged. I called the property and confirmed there is no availability and that Booking.com will have to refund the payment. Customer service never responded to my query.
−Unreliable service. Charging for non-available accommodation.
Chiapei Bonnie
Australia · Couple · June 2026
“Good Value and perfect location, would stay again.”
+1. The location is perfect, right close to the station And Canary Wharf is close to everything we needed. (I used to live around this area) 2. Check in procedure is easy. 3. View is spectacular 4. Check out isn’t till 12:00
−1. The shower room is small (I’m 5’3 and my partner is 6’2 he can barely get his head wet) and light goes off but sensor barely catches you in pitch black 2. Mattress isn’t the best