Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 122 reviews.
Freedom62257967120
Group of friends · October 2025
“Nice view”
+Handy location next to pier. Hotel ok swimming pool area needs a good clean , water in shower didn’t smell to good. Room was basic but clean doubt I would revisit
“Koh phi phi en famille”
+Excellent emplacement près du port (ça se marche à pied). Très belle piscine et plage. La vue des chambres est magnifique (digne d’une carte postale). Étant donné que c’est une île, c’est très humide et chaud. L’aire climatisé est requise. La chambre sent un peu l’humidité et les draps également (le seul point négatif). Mais c’est souvent le cas sur les îles. L’endroit est très propre. Le déjeuner était délicieux et très varié. Le personnel à l’entrée nous a aidé avec les activités au alentours (où aller pour acheter un tour)
179zaliab
Couple · August 2025
“beautiful, best hotel on phi phi”
+amazing!! loved our stay here and wished we could be there for longer. beautiful spacious room which we’re so clean. the pool area is beautiful and looks over the harbour which makes a great photo. right near tonsai pier and very central to the mian area but also away from the hustle and bustle. nearby beach pubs which made great party areas if you’re into partying. staff were amazing and accomodating we felt safe and enjoyed our stay. we will be back!!!
noac617
Family · August 2025
“Worst Experience in Thailand phi phi harbour hotel”
+Very Disappointing - Not Recommended Our experience at this hotel was terrible. The room was full of ants - on the beds, floor, and furniture. Instead of changing rooms, staff sprayed toxic chemicals. The shower had poor water pressure, and the room was not clean. Breakfast was low quality, and staff were consistently unfriendly. We were also overcharged for services we didn’t use. Most concerning - a large amount of money went missing from our room, and the in-room safes were broken with no repair offered. Avoid this hotel - it’s poorly managed and feels unsafe.
“Great”
+Very nice hotel
Michael
Family · July 2025
+Really nice hotel especially for the price we paid. Staff very friendly and helpful would highly recommend.
Steph9212
United Kingdom · Family · May 2025
“Basic, but clean.”
+Staff at reception are friendly and helpful. The rooms are large and spacious, the air con makes the room smell musty and damp. The beds are really hard & there isn’t anywhere to pop damp clothes out to dry (if you’re staying in a swim up room) breakfast is ok, a lot of flies which off-putting. A short 5 minute walk from the harbour so a great base, just don’t expect too much.
“Great hotel in a great location”
+Lovely hotel right in the centre of Phi Phi and right next to the beach. Lovely swimming pools and great breakfast choice. All round a great hotel for families.
Ingrid
Family · April 2025
+This hotel is a one minute walk from the end of the pier. View from room is onto the pool and a lovely beach and the location is the main thing going for this hotel, but no noise at night. However, there were mosquitos in the room when we arrived as cleaners leave doors open for ages, so we did not have the room cleaned for the three days we were there, after being badly bitten in the room on first night. Killed a few mosquitos but it spoiled my sleep worrying about this, having to wear bug spray to bed and getting too hot, as trying to hide under the covers! Staff came quickly to unblock shower which was filling up and mop floor as if you try to increase the temperature, there is a lot of condensation. Room floor felt sandy underfoot, when we arrived, mirrors had lots of smears so cleaning is not brilliant, but staff were nice. Also water from taps and showers is salty, so need to buy extra water to make hot drinks. There were no room towels as problem with supply, so used pool towels. Only one key per room which they prefer you to leave in hotel but had to jump over counter to get it, as security guard was not there when we got back. Breakfast is not bad, across the road, with a
bethtarl1992
Couple · March 2025
“A great hotel just slightly let down by one issue..”
+The location of the Harbour View is absolutely perfect, in close proximity to everything you need on Phi Phi and with a stunning view of the bay from the pool. The rooms are a little dated but functional and very spacious. And the staff are kind and helpful. What lets this hotel down is the smell and feeling of damp in the room from the AC. I was already aware of this from having read other reviews when I booked it, so it wasn’t a huge problem. But it really is such a shame as it made me not want to spend time at the hotel when it has so much going for it in so many other ways. I really feel like I have to mention it so that hopefully the owners will address it and allow this hotel to reach its full potential.