Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
+Ein Umluftheizung die schlecht heizt
+This property was very run down, with mould all over bedrooms walls, broken furniture, broken doors, pee stains on duvets and rooms clearlynnotnbeing cleanned. T would advise anyone against staying here. When i spoke to the owners they stated that they can organise someone to clean our room in 4 days time, but in the mean time we would have to make do with it. Safe to stay myself and others left and asked for a refund
“Gayet Hoş ve Makul”
+öyle aşırı bir temizlik beklemeyin . konaklama fiyatına göre gayet rahat ve sessizdi memnun kaldım eğer tekrar sofyayı ziyaret edecek olursam aynı yeri tekrar kullanmayı düşünüyorum.
+L'endroit pourrait être intéressant, car vraiment pas cher. Toutefois le petit appartement que j'avais aurait besoin d'être retapé complètement. Il y a de la moisissure dans la salle de bains, les tapis ont un air douteux (d'ailleurs, il faudrait éviter de mettre des tapis si on ne les lave pas à chaque changement de clients),les chaudrons pour préparer les repas sont dégueulasses, la peinture aurait besoin d'être refaite et les murs nettoyés. Pas du tout appétissant pour se préparer un repas. De plus, il n'y a pas de table pour manger alors qu'il y a amplement de place pour en mettre une. Il n'y avait qu'un seul rouleau de papier de toilette( pour 5 jours), pas de séchoir, etc. L'appartement en tant que tel pourrait être très mignon si on lui donnait un peu d'amour quitte à augmenter légèrement le prix. La situation de l'appartement est quand même bien, pas trop loin du centre de Sofia et de tous les monuments et à 10 minutes à pied de la cathédrale Alexandar Nevski ce qui est très pratique car beaucoup d'excursion partent de cet endroit.
Nick
Group of friends · April 2024
+Toilet seat was broken, no new toiletpaper was given after a few days. Shower was broken, the drain was clogged. Beds were very poor and bad for your back
Verified traveler
January 2024
“Good location, no parking E.t.c”
+Positive: Very close to the city center, good hot water, easy self check in Negative: there is no parking, while finding a parking spot wasn't easy (even though it says parking available), not very clean (also air condition too dusty), same applies to the bathroom and shower.
Emily Jeanette
October 2023
+I stayed here for four nights (Monday - Friday) and had an excellent experience as a lone female traveller. I did not meet any of the staff, however we exchanged messages about check in and check out, and they were prompt and friendly. Self check-in was very easy, the instructions given were clear and thorough. I stayed in a self-contained room with private bathroom. It was clean and well furnished, with a very comfortable bed and good bathroom. It's budget accomodation, but what you get for the cheap price is very very good. It is a quiet property, back from the main road, with a lovely little court yard that was nice to sit in with a cup of tea after a long day. The location is really great, with transport to the city center literally right out front (the 20 and 22 trolley car gets you there in 15 minutes). The 20 trolley car also goes almost to the airport (one easy change to a bus) which was really easy and convenient. Otherwise, its about a half hour walk to the city center, with many sight seeing areas along the way. Overall, I had a really positive experience at Peter Pan Guest House, and I would absolutely stay here again if I visit Sofia again.
+Check in was quite a hassle, but once that was taken care of I could really appreciate the room and relaxing space. If you don't have wifi or data to connect with them via messaging about check in you will have quite a challenge. When they say they don't have a 24 hour desk, they mean there is zero reception and they work around anticipated arrival times and message you to communicate. I tried calling the phone number a few times when trying to check in and no one answered.
“Avoid at all costs. Filthy property.”
+This accommodation was generally filthy all over, and in poor condition, paint peeling off, chipped woodwork etc. however the 3 things that put me off the most was the clumps of matted and rotting hair and dirt that were embedded in the shower room, the heavily soiled cushions on the settee, and the sweaty handprints on the wall above the bed. The place also stank of cigarette smoke. I did email the property to complain and give an opportunity for them to put right but they did not reply, hence my terrible review. Furthermore, the property was advertised with parking. This is not true. I had to pay to park in a carpark about 15 minutes walk away.
Salvatore cesare
December 2022
+se cercate un posto isolato con barboni giu al palazzo, che quando entrate sembra un fil horror, del tipo vicino la ragazza tu aspetta qui entro solo io. stanze sporche, bagni puzzolenti, erba cresciuta in camera e tende trasparenti.