Pendry Manhattan West

Name: Pendry Manhattan West
Address: 438 W 33rd St, New York, 10001, US

9.4Excellent332 reviewsSee rooms

Hotel

438 W 33rd St · New York

Facilities at a glance

Free Wi-Fi
Parking
Gym
Room service
Daily housekeeping
Family rooms

About this place

Stunning Interiors and Unique Design Experience a blend of elegance and contemporary design at Pendry Manhattan West. The hotel boasts stunning interiors and an awe-inspiring, rippling wave façade that sets it apart in the city's iconic skyline. California-Inspired Progressive Luxury Indulge in a California-inspired take on luxury that brings a relaxed and airy vibe to the bustling city. Pendry Manhattan West offers a unique blend of sophistication and comfort, creating a timeless experience for guests. Central Location with Vibrant Energy Situated in the heart of the city's new west side, Pendry Manhattan West is not just a hotel but an extension of the vibrant energy of the area. Immerse yourself in the sophisticated pulse of the city while enjoying a stay that is truly one-of-a-kind at Pendry Manhattan West.

Choose your room

Pick check-in and check-out to see live room prices.

22 room types

Choose your room
Room type	Guests	Show prices
Suite (Pendry)	Sleeps 3	Show prices
Skyline King 30 m²King bed	Sleeps 2	Show prices
Skyline Alcove Studio 34 m²King bed	Sleeps 2	Show prices
ADA Corner Studio Suite 47 m²King bed	Sleeps 2	Show prices
Skyline Corner Studio Suite 47 m²King bed	Sleeps 2	Show prices
Corner One-Bedroom King Suite 81 m²King bed	Sleeps 3	Show prices
Corner One-Bedroom Suite, ADA 81 m²King bed	Sleeps 3	Show prices
Skyline Corner One Bedroom Suite 81 m²King bed	Sleeps 3	Show prices
Room, Multiple Beds (Skyline) 109 m²2 × Double bed, King bed	Sleeps 6	Show prices
Suite, Multiple Beds (Skyline) 109 m²2 × King bed	Sleeps 5	Show prices
Suite, Multiple Beds, Corner (Skyline) 76 m²2 × King bed	Sleeps 5	Show prices
Studio Suite, Corner (Skyline) 47 m²King bed	Sleeps 3	Show prices
Suite, 1 King Bed, Corner (Skyline) 81 m²King bed	Sleeps 3	Show prices
Suite, Multiple Beds (Pendry) 149 m²2 × King bed	Sleeps 5	Show prices
Room, 1 King Bed King bed	Sleeps 2	Show prices
ADA Deluxe City King 32 m²King bed	Sleeps 2	Show prices
Alcove Studio 34 m²King bed	Sleeps 2	Show prices
Double Double ADA City 31 m²2 × Double bed	Sleeps 4	Show prices
Skyline Double Double 32 m²2 × Double bed	Sleeps 4	Show prices
Corner Studio Suite 47 m²King bed	Sleeps 2	Show prices
City Double Double 32 m²2 × Double bed	Sleeps 4	Show prices
Deluxe City King 30 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Elevator

Outdoor

Terrace

General

Pets allowed
Non-smoking rooms

Location

Address
438 W 33rd St, New York, 10001, United States
1.2 km from the center of New York
Nearby landmarks
- Empire State Building1.2 km
- Central Park4.2 km
- World Trade Center4.8 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

9.4332 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness9.7

Service10.0

Location10.0

Room quality9.7

Amenities9.7

Value for money9.7

Food and drink9.7

Merlin
Switzerland · Family · October 2026
9.0
“Great base for NYC stay”
+Spacious, well-equipped rooms. Comfortable befs, excellent shower, good gym
Phillips
United States · Couple · August 2026
10.0
“We will be back again and again.”
+The Pendry is one of, if not our favorite NYC stay. We will be back for Thanksgiving!
−Literally nothing, the stay was perfect.
Richard
United Kingdom · Couple · August 2026
10.0
“Great place to stay and be looked after”
+Good location, great rooms, good food fantastic staff
Heike
United Kingdom · Family · June 2026
6.0
“Very much underdelivered on service - highly overpriced and disappointing”
+nice wooden detail in room
−nobody helped us wiht luggage (3 suitcases, hotel is not stepless so had to lift suitcases ourselves room was not available despite earlier messaging alternative room in different category, much cheaper but no credit given, not even offer of some compensation (even just a drink) bathroom was oddly designed with both shower and toilet door opening towards the middle where the sink was leaving no room to stand if inside and both doors open. just awkward every time one wanted to use either toilet or shower breakfast finished already at 10am in the restaurant overall paid more than USD2k for 1 night and for that service was very much underwhelming to say the least and certainly not 5 star
Gerrit
Germany · Family · June 2026
10.0
+Great place
alitarogers
June 2026
10.0
“Stay at the Pendry”
+The Pendry Staff rocks! The front desk and bellmen teams understand customer service and deliver it year in and year out. There is limited turnover so we are greeted with recognition every time we arrive and throughout our visit. The interior design is very appealing and the rooms are exceptionally clean.
marianabZ4456AJ
Business trip · May 2026
2.0
“$300 Package Lost by ‘Luxury’ Hotel - No Tracking, No Accountability”
+Very disappointing experience with @PendryHotels Manhattan West. I had two packages delivered to the hotel (valued at $300+). After I checked out, I followed all their instructions and resubmitted their required form multiple times. On May 10, they confirmed they still had the packages. Now, after weeks of no response, they claim the package was “returned to sender” on May 4,before they told me they had it. They have provided no tracking number or proof. Over a month later, there is still no explanation, no accountability, and no resolution. For a hotel that positions itself as premium, this level of mismanagement and lack of communication is unacceptable. I would strongly caution others when having packages delivered here.
StarChaserKids
May 2026
2.0
“Shaken, Not Delivered: A $3K a Night Comedy of Errors”
+We checked into The Pendry Manhattan West ready to celebrate a milestone 50th birthday. What we got instead felt less like a luxury escape and more like an expensive social experiment in how many service missteps can happen in one weekend. Let’s start with the “suite.” Booked through AMEX Fine Hotels & Resorts, we expected something that at least loosely resembled the word. What we got was two standard rooms awkwardly stitched together by a shared front door and a tiny hallway...basically the hotel equivalent of “separate checks, please.” Functional? Sure. Worth $3K+ a night and labeled as a suite? That’s…aspirational marketing at best. Check-in was our first clue that things were about to go sideways. The front desk interaction had all the warmth and finesse of a self-checkout kiosk with an attitude. At one point, we politely asked if we could swap one of our included perks for breakfast for additional guests. The agent turned to her manager, who was literally standing right there and whispered, turned back, and said, “My manager said no.” That was it. No explanation, no eye contact from said manager, no attempt at hospitality. I’ve had more engaging conversations with airline cha
zjaindl
Business trip · April 2026
10.0
“A polished return stay with standout service”
+This was my second stay at Pendry Manhattan West, and it confirmed many of the things I liked the first time. I returned with my wife and young daughter, and from arrival onward, the experience felt thoughtful and well-managed. The bell team was excellent again: warm, efficient, and eager to help. Before we even arrived, Guest Services reached out to prepare for the stay, which I appreciated, given that we were traveling as a family and my wife is pregnant. The standout of this visit was Suela, Director of Rooms. On our first stay in August 2025, we had a minor front desk issue that management handled professionally afterward, so I was already paying attention to how arrival would feel this time. It was materially better. We had received an upgrade through Amex Fine Hotels + Resorts, but because our daughter needs complete darkness to sleep, we asked to move to an entry-level room with a layout that would let us better separate the space. Suela handled the change quickly and seamlessly, then followed up to make sure we were comfortable and had everything we needed. That kind of attentiveness is rare (especially in New York), and it made a real difference. The hotel’s design remains
judithhP9529LW
April 2026
10.0
“Chic and lovely Hotel!”
+We had a wonderful stay at this very chic hotel, occasioned by a wedding dinner for friends at ZouZou's in the same building. We would definitely stay there again!

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

22 room types

Suite (Pendry)

Skyline King

Skyline Alcove Studio

ADA Corner Studio Suite

Skyline Corner Studio Suite

Corner One-Bedroom King Suite

Corner One-Bedroom Suite, ADA

Skyline Corner One Bedroom Suite

Room, Multiple Beds (Skyline)

Suite, Multiple Beds (Skyline)

Suite, Multiple Beds, Corner (Skyline)

Studio Suite, Corner (Skyline)

Suite, 1 King Bed, Corner (Skyline)

Suite, Multiple Beds (Pendry)

Room, 1 King Bed

ADA Deluxe City King

Alcove Studio

Double Double ADA City

Skyline Double Double

Corner Studio Suite

City Double Double

Deluxe City King

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews