Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 61 reviews.
V7830YPallanm
Couple · March 2025
“Dont use your money here”
+should have stayed here for 7 nights but left after 4. We have been travelling in Thailand for over 20 years and we have never stayed somewhere where the staff were so unfriendly, never a smile. At breakfast restaurant an old angry man was running around kicking the dogs that came from the beach the swimming pool was completely green and you couldn't see the bottom, I complained about it but was just told that everything was as it should be.
joannacE7131SS
Group of friends · February 2025
“Great location but overall disappointing”
+Beautiful location on a white sandy beach. Pleasant and spacious room. Friendly and accommodating staff. However the cost did not justify the experience. Breakfast rubbish, attention to detail of making up room and quality of room and amenities were 3 star and cost was 5 star (comparing it to ther experiences in Thailand). Many areas for improvement have been captured in other reviews but it seems nothing changes.
Farang123
Group of friends · December 2024
“Only positive things to say about Pawapi Beach”
+This resort is in a first class location on a long sandy, safe beach. There is a small town center within walking distance, but frankly taxi service is cheap and plentiful if you want to save wear on your flip flops. I read the reviews about a scam perpeterated on a customer who blamed the hotel however, the place is real, the rooms are splendid and I would say the only drawback at present is that the place is virtually empty, presumably because of the review regarding the scam. Would I recommend the hotel. Yes.
juliemC1181AI
Family · October 2024
“Scam!!! A so called hacker on their website made us pay and Pawapi say they have been hacked but do not help us”
+Our experience with Pawapi has been a disaster. We booked a vacation through Agoda (we have the confirmation) and were directed to your official email and website. When we were asked to make a bank transfer (number written on the official website), we did so because we could see it was your official web address where the bank account number was listed. Once we realized we had been scammed, we contacted you, and you said you had been hacked!!! (We have screenshots). After that, we heard nothing from you (we have taken screenshots of this). On your website we can now see that you know you have been hacked (written on your frontpage), but you have decided not to help us. This is very suspicious, and we have lost all our money. We have reported the scam. You can still refund our money. We Will not accept this. Julie and Mads
342madss
Family · October 2024
“Suspicious behaviour”
+Stay far away from this place!! They deny my booking even though I made an agreement with them through their resevation email from their own website. I have paid for 6 nights, but they say it is not them who wrote to me. But all dialogue has taken place through their reservation@pawapi.com email. They refuse to answer my emails and do not try to find a solution. Now stand to lose a lot of money as they refuse to help.. really bad service and suspicious behaviour. Beware of making an appointment with them!!
Tilesy
United Kingdom · Couple · May 2024
“Waiting over 5 weeks for refund”
+We cancelled our booking here and despite 4 messages to hotel and a phone call from booking agent - where they claimed they had forgotten to process refund I have still not received a refund - it’s been 5 weeks ! It does deter me from booking alternative dates that had been my intention. Beware !
G7980TNhannahb
Couple · February 2024
“Perfect beach stay”
+We stayed at Pawapi Resort for 2 nights only after unfortunately making a bit of a mistake with the original accommodation we booked - which wasn't great at all! We had a sea view villa, our villa was one of the last ones in the row at the back but it was still really nice. The villa itself is HUGE. Don't expect it to be super modern, they are slightly dated inside but this is still a relatively underdeveloped island compared to others in Thailand, so considering this we were really impressed. It was extremely clean, comfortable and everything worked perfectly - the aircon was amazing (it was almost too cold at times!) and the shower was great. The infinity pool is stunning, really well maintained, quiet with there always being sun loungers and parasols available. The view over the beach is a real highlight. The beach it's on it beautiful, the sun rises are stunning. It's really quiet yet only a 5 min walk to the beach restaurants and bars so really conveniently located. It is on the expensive side in comparison to other accommodation you can get on the island, but my advice would be to be pay that little bit more if you want something on the nicer side.
Alanavfc
Spain · Couple · February 2024
“Received email on the day of our arrival for a 5 night stay which had been paid for in July Cancelled no truthful reason”
+Cancelled our reservation on the day of our arrival for no truthful reason apart from they’d overbooked we spent all day from 11-6 trying to find a hotel they offered us a very small dirty massage room at an alternative hotel we declined ! We eventually found a hotel for 1 night and intend to return today to the Pawapi as they’ve promised they’ll have a room for us today .. let’s see ?
marceb067
Couple · February 2024
“Enjoy the experiences and hospitality here at Pawapi Beach resort.”
+I would say don't miss out here, the Pawapi Beach resort is under new management and the staff cannot be more helpful. We came here for my wife's birthday and had so many great experiences arranged for her. Take an early trip to Emerald Cave, a private speedboat with guide to lead you as you swim through the 80 meter cavern to the beach. As a treat, arrange for a boat to a sunset point with a bottle of Brut and strawberries. For something really special, how about private beach dining, a sea food basket of fresh fish, tiger prawns, calamari and crab served with rice and their special Thai sauces. We have had the most wonderful time here at Pawapi Beach resort. What will you do here ?
jersey2kathmandu
Family · November 2023
“Enjoyable stay ... average food”
+Nice big rooms and hot water. Was very quiet when we stayed. Staff were very friendly. Not sure it's worth the price but anything decent on koh muk is bhat 3000+. Food was average. Better options in the village. "Perfect restaurant" located just 10mins walk away was excellent.