Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 16 reviews.
Munir
Australia · Solo · September 2024
10.0“Exceptional”
+Had a great stay in the Superior Double Room. Nathalie was prompt with responding and Way Location suited me as it was away from the hectic Ubud chaos but easily assessable via transport or a walk through the Camphuan Ridge Trail.
Marion
Australia · Couple · August 2024
7.0“Nice stay but really needs a refresh for the price”
+Lovely helpful hosts, nice quiet area, pretty decoration
−In need of some maintenance, the walls were mouldy and there was a mouldy smell / humidity in the room, we got locked in the room as the door locked itself but they helped us out really fast. Towels had stains on them, really would need upgrading.
Sue
Australia · Family · July 2024
6.0“Disappointing”
+Quiet area. Rooms were a good size.
−Unfortunately the owners were not there so that may have made a difference. We had to pay in advance at time of booking. We used dishes on the first day and they were not taken away or replaced even though we had nowhere to wash them. The drinking water had something floating in it and we had to purchase water somewhere else. The towels were very scratchy. No toiletries provided apart from a very small soap. The pool was only half full and wasn’t topped up until the day we were leaving. No towels for the pool. Limited eating options nearby and none at the property.
Sue
Australia · Group of friends · May 2024
10.0“Better than we hoped for.”
+They were so very friendly and helpful - it made the entire experience wonderful for us. Very grateful to have such awesome hosts.
Marius
Lithuania · Solo · April 2024
10.0“Zen in Ubud”
+*Very calm place with walking (not short but comfortable) distance to Ubud centre *Clean apartments and territory (daily cleaning) *Good communication from staff *Common kitchen *Individual silverware *Clean common pool *Good restaurants and warungs in ~50 meter distance *Cheap and relible laundry in ~50 distance *Parking
−*Grab was afraid to come to village because of a local "mafia", so you always have to go to nearest drop point But overall no big issues
Daniel
United Kingdom · Family · August 2023
6.0“Pleasant”
Dominika
Slovakia · Couple · August 2023
7.0“In conclusion, our stay at this villa was made great by its attentive staff, convenient location, an”
+We’d stayed at this villa for around one week. The staff were incredibly helpful and text us a lot of useful information that we used for our stay. The location of the villa is good and almost all touristy destinations in Ubud, such as temples and waterfalls, are within biking distance via service like Grab and Gojek. The room was also extremely tidy and was cleaned everyday, as well as the outside areas. The staff we met were incredibly friendly, and always said hello to us when we came back from a trip. The outside seating areas in a kitchen and an outside living space are a nice place to chill and eat in the evenings.
−Unfortunately, we were under the impression due to the description on booking.com as well as the relatively high price point, that we would be a private villa. This assumption led us to opt for this villa over more affordable options that explicitly shared villas with a single other tenant. Unfortunately, the villa is actually shared with multiple groups. We could have asked before hand, but we think it’s important that people who are interested in booking know and this detail should be made more transparent prior to booking. Furthermore, the room we booked (which was the only one available at the time) was by far the smallest in the villa and was noticeably cramped for two people. There is not much privacy from the outside, even with the curtains drawn. The door to our room did not shut properly at the bottom, which allowed for columns of ants and other insects to crawl in and out freely, which was a little unfortunate. This was not only an inconvenience but also impacted the efficiency of the air conditioning.
Anonymous
India · Couple · July 2023
8.0“Very good”
Thi
Switzerland · Group of friends · June 2023
8.0“Very good”
−Too far away from the city, no option to eat outside.
Tze
Singapore · Business trip · May 2023
10.0“Amazing place to stay at”
+We stayed here for 2 nights, and we absolutely loved both the room. Instructions and recommendations are well documented on their website, and access to these pages are nicely laid out on a paper with different QR codes. The service staff are helpful, efficient and friendly. The location of this place is perfect for us; we could easily walk to campuhan ridge and the main Ubud street, there are many warungs near us for meals, and traffic is not as crazy as the main street at Ubud. Nathalie is a superhost - extremely helpful and responsive, just let her know what your concerns are and she will sort them out immediately. A pity we didn't get the chance to meet her. We will definitely be back next time if we come to Ubud again!
−none