Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 44 reviews.
“WORST service from HOTELS.COM”
+Hotels.com were absolutely the worst company i have dealt in over 30 years.On the day of reservation total value for 4 rooms was taken from my credit card but Hotel.com did not even inform the Hotel Panorama.My clients had to wait for 7 hours in the Lobby and eventually were not given their rooms.This the absolutely unacceptable behaviour on part of such a big organisation.We are expecting a gesture of compensation but nothing has come so far.
“Great”
+Food was great, staff were very helpful. The room was clean. The shuttle come on time.
+I had a great time staying the in Panorama hotel until the lost day, I was leaving the power when off for one day and half and my laundry was is not done. All my clothes was wet and I was on my way to airport, as well the electricity was not back yet. I was mad at the staff at the laundry which I give them my laundry a day a head when the were power.
+This hotel is beginning to look a little tired for the price. Breakfast choice is not good. Wifi not good in room.
“Noisy And uncomfortable beds..”
+Twin rooms had very old matrasses - like hammocks.. Noisy from downstairs and z floors .. Not easy to sleep in.. Restaurant is ok and massage was ok but after this beds we would have needed another massage ..
Verified traveler
February 2014
“Panorama is my Addis hotel”
+I have stayed at Panorama Hotel many times. The staff is always friendly, they remember me, are complimentary and eager to help. The rooms are spacious and clean. The beds are comfortable. They recently updated the televisions in all the rooms to nice flat screen Samsung tv's mounted on the wall. They have a decent selection of tv channels to watch. The hotel is conveniently located on the east side of town just 15 minutes from the airport. The restraunt serves good food as well. Sometimes there is trouble with the internet, but that is just Addis Ababa. When you report the problem to the staff they will all they can to fix it. I always enjoy my stay at Panorama and look forward to my next visit there.
“居心地のよいホテルでした”
+居心地のよいホテルでした。 ただし、各お部屋にセイフティボックスがあるとの記載で予約を決定したのですが、当方が宿泊したお部屋にはセイフティボックスがありませんでした。 またテレビのリモコンも備え付けられていませんでした。 インターネットは問題なく接続できましたが、４つ星のホテルでは夫々のお部屋に金庫は必須だと思います。
“Den Preis nicht wert!!!”
+2 Nächte waren genug! Empfang war freundlich und personal ebenso. Soweit zum positiven Teil.Insgesamt das Hotel nicht im besten Zustand; etwas in die Jahre gekommen. Zimmer nicht besonders sauber (Teppichboden!!!), Matratze hatte das Zeug zu einer Hängematte. Bad klein mit kaum Ablagemöglichkeit, dafür Schimmel in den Ecken. Boiler für Warmwasser (schnell) aber kaum Wasserdruck.Frühstück nicht sehr umfangreich aber ausreichend. Spiegeleier konnten auch frisch aus der Küche bestellt werden. Wartezeit am Toaster (Einzelstück). Internet/WiFi im Zimmer katastrophal. Gäaste drängten sich in der kleinen Lobby mit Notebooks, Smartphones, etc...
“Lovely hotel”
+I really loved the Panorama Hotel, which was recommended to me by an Ethiopian colleague as a good deal. It is indeed a very good value. Of all the 3 hotels I've stayed in during my stay in Addis, I liked the Panorama the best by far. The staff is very nice, and were very accommodating. The restaurant is very good, and the hotel is extremely pleasant, airy and well designed. My room was one of the nicest I've ever stayed in, not luxurious but very spacious with very good views of the surrounding area. the surrounding area is under construction for a new subway, so that is the one disadvantage of the hotel right now. Once construction is complete, it will be unbeatable in all respects.
“Not worth the rate”
+The rooms were dirty, breakfast poor and WIFI non-existant.