Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 159 reviews.
Coman Ricketts
Vietnam · Solo · May 2026
“Host was very kind and helpful”
+Great view
Jana
Germany · Solo · April 2026
“Do not book here!!!”
−I had originally planned to spend a full week at Pano Resort, but due to an accident involving a friend I was traveling with, I unfortunately couldn't make it to Koh Mak as planned. Because of this unfortunate event, I politely asked Pano if - despite the "no refund" policy - it might be possible to cancel the booking as an exception to avoid paying for an empty room. What followed next is something I never experienced in my entire life! It started with the presumed owner (who doesn't even seem to be on-site himself) asking in a very intrusive manner if he could visit my friend in the hospital in Chiang Mai (wtf?!). I can only assume this was to check if I was making up the accident, as there is absolutely no other reason for a stranger to even suggest such a thing. After I naturally declined and repeatedly explained the circumstances leading to my no-show - hoping for some empathy - I was laughed at and mocked for not knowing the booking terms and rules. This happened during an emergency situation that was already stressful and difficult enough! I am well aware that I have no legal right to a refund and that it is a matter of goodwill - but no one should have to put up with being
amnon
Thailand · Couple · March 2026
“Only if you have no other choice”
+Near the sea very quiet
−Room very very bad
Ace
United Kingdom · Family · March 2026
+Great place Perfect location and Nice friendly staff though
−It just really needs to be restored or slight renovation to it to make it really nice. There are too many holes and gaps for bugs and rodents to get into the room. I had small ants on the bed and termites eating away at the wood inside with geckos in the room aswell Needs the wood taken out and redone.
Oskar
United Kingdom · Couple · February 2026
“Amazing for those looking to be close with nature, very basic stay but exactly what we were looking for!”
+Very remote and the ladies were so lovely to us!
−Nothing to fault! As long as you know that it’s a remote, basic style of living. A completely in touch with nature experience!
Queralt
Spain · Group of friends · July 2026
“Terriblemente horrible”
+la señora que lo lleva es encantadora
−Los jefes unos incompetentes, no querían hablar con nosotros. No tenían atención al cliente, estaba lleno de cucarachas, chinches, termitas, ratas, hormigas(en las habitaciones y cama), en las camas por mucho que pusieras la red antimosquitos entraban cucarachas. Lo gestionaron fatal. Los jefes nos decían que no querían hablar con nosotros. La señora que está en el hotel es la única amable, es encantadora
Maicol
Italy · Solo · June 2026
“Economico ma è meglio spendere un po' di più”
+Lo staff ( 1 persona ) molto gentile e solare
−La sporcizia attorno all'alloggio, si portata molto dal mare ma anche la struttura è poco curata forse dato il periodo poco affollato, l'acqua in doccia viene piano piano, ho dovuto smontare il soffione per potermi lavare, non viene data carta igienica e ne qualche tipo di shampoo. Sono stato svegliato la notte da mille insetti che mi mordevano e da un topo di grandi dimensioni che per fortuna preferiva un pacco di patatine a me.
Florian
Germany · Family · May 2026
“Ein abenteuer”
+Zimmer waren cool. Wie früher in thailand Essen war gut wir waren zufrieden Die lage am strand mit balkon und meerblick 9sonnenuntergang0 ist wunderschön Leider viele steine
marc
France · Solo · April 2026
+Personnel très serviable. Bonne nourriture. Très bon rapport qualité-prix pour un petit coin tranquille avec le bruit des vagues.
Stephanie
Germany · Couple · April 2026
“Basic und toll ruhig gelegen”
+Einfach und toll Holzbungalows auf hohen Stelzen Blick aufs Wasser vom Balkon Sehr Basic Essen und Trinken prima Rollerverleih - so kommt man gut überall hin, wenn man es etwas belebter möchte.