Pan Pacific Suzhou

Name: Pan Pacific Suzhou
Address: No.259 Xinshi Road, Suzhou, 215007, CN

9.0Excellent1,591 reviews

from $88.77 per night

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Hotel

No.259 Xinshi Road · Suzhou

Facilities at a glance

Free Wi-Fi
Parking
Gym
Room service
Daily housekeeping
Kids' club

About this place

Luxurious Oriental Oasis Exquisite Accommodations: Immerse yourself in traditional Chinese décor surrounded by tranquil Oriental gardens. Each room at Pan Pacific Suzhou is equipped with modern amenities for a comfortable stay. Relaxation and Recreation: Take a dip in one of the two swimming pools, unwind with a spa massage, or keep fit at the fitness centre. Explore the city with ease using the hotel's convenient ticket service and day trip arrangements. Culinary Delights: Indulge in a variety of cuisines at the three upscale restaurants, including authentic Chinese dishes and a noodle restaurant. Start your day with a delicious buffet breakfast to fuel your adventures. Experience luxury and convenience at Pan Pacific Suzhou - book your stay now for an unforgettable getaway!

Choose your room

Pick check-in and check-out to see live room prices.

19 room types

Choose your room
Room type	Guests	Show prices
King Room 32 m²King bed	Sleeps 4	Show prices
Deluxe Family Room 36 m²Sofa bed, Queen bed	Sleeps 3	Show prices
Premier Balcony Suite 68 m²Queen bed	Sleeps 3	Show prices
Premier Balcony Twin 36 m²2 × Twin beds	Sleeps 3	Show prices
Family King Room King bed	Sleeps 3	Show prices
Pagoda Suite 64 m²Queen bed	Sleeps 2	Show prices
Premier Balcony King 36 m²King bed	Sleeps 3	Show prices
Family Suite 64 m²Twin beds, Queen bed	Sleeps 3	Show prices
Family Two Bedrooms 64 m²2 × Queen bed	Sleeps 6	Show prices
Standard Triple Room 36 m²Twin beds, Queen bed	Sleeps 3	Show prices
Premier View King 32 m²Queen bed	Sleeps 3	Show prices
Two Bedroom Executive Suite 110 m²2 × Twin beds, Queen bed	Sleeps 6	Show prices
Premier King Grande King bed	Sleeps 4	Show prices
Premier View Twin 32 m²2 × Twin beds	Sleeps 3	Show prices
Deluxe King 32 m²King bed	Sleeps 3	Show prices
Premier King 32 m²King bed	Sleeps 3	Show prices
Premier Twin 32 m²2 × Twin beds	Sleeps 3	Show prices
Deluxe Suite 64 m²King bed	Sleeps 3	Show prices
Deluxe Twin 32 m²2 × Twin beds	Sleeps 3	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool
Indoor pool
Spa
Gym

Food & drink

Restaurant
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms
Kids' club

Accessibility

Accessible
Elevator

Outdoor

Garden
Terrace

General

Non-smoking rooms

Activities

Tennis court

Location

Address
No.259 Xinshi Road, Suzhou, 215007, China
2.6 km from the center of Suzhou

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

9.01,591 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness8.3

Service9.3

Location9.3

Room quality8.8

Amenities8.8

Value for money9.3

Food and drink8.8

LOH
Singapore · Family · October 2026
10.0
+I had an excellent stay at the hotel! The overall experience was wonderful, from the comfortable accommodation to the quality of service provided by the staff. A special mention goes to Polly, who was incredibly friendly, helpful and attentive throughout my stay. Her warm attitude and excellent service made me feel very welcomed and well taken care of. Thank you to Polly and the entire hotel team for making my stay such a pleasant and memorable experience. I would definitely recommend this hotel and look forward to staying here again!
Yvonne
United States · Couple · October 2026
10.0
“Good experience and beautiful hotel”
+Classy ancient hotel
−The location is kind of far away from the restaurants or shops
Quoc Lam
Australia · Family · October 2026
10.0
“Best hotel in Suzhou”
+Exceptional 100/10 The hotel just renovated everything spot less clean The garden surrounding the hotel so beautiful and amazing pan man big garden connect with hotel that's the bonus for guests staying this hotel don't need to pay for entry Breakfast was so much food and fresh make every day and we love the way they served so fast and easy for pickup the food The stuff clean up the table very friendly Those ladies at the lobby check in was so professional and friendly The concierge services gentlemen who helped me to book a van so nice and helpful The hotel rooms so beautiful and big The bed was new and so comfortable Hotel cleaning lady working so hard keep changing new bath towels and top-up everything you need every day Every where we walked around the hotel stuff keep asking for help us The big bath tub in the room is the place we love to spend more time every night before sleep
−Nothing
Xiaohong
United States · Couple · October 2026
9.0
“The dinning area in the morning is chaotic.”
+The environment is beautiful
−The laundry facility is difficult to use as the dryer does not give a set time for drying time, it goes auto then you don’t know how long it will dry
Soon
Malaysia · Family · October 2026
9.0
“Very enjoyable overall and I would stay here again if I come to Suzhou in the future.”
+The architecture and design are superb; perfectly fit the city of Suzhou. The quality of the furniture and fittings is top grade. The buffet breakfast was very good. Apart from one or two cases, the staff were very friendly and very helpful.
−Not a serious complaint but the hotel is like labyrinth. Quite difficult to find our way around and a lot of walking is involved. The dishes served at the buffet breakfast not very consistent. One morning the "beef noodle" had no beef. The coffee machines were very slow and when there were a lot of non-Chinese tourists who generally prefer coffee, there was a long wait.
Tracy
Australia · Couple · October 2026
4.0
“Accomodation great food not so great”
+The room sizes
−The buffet breakfast Dried out & same selections The seafood buffet Was dried out
Layla
United Arab Emirates · Couple · October 2026
9.0
“Acation”
+The size of the room Price
−Breakfast the refill of the items was very slow, most of the time there was no available options because of the delay
Eng Guan
United States · Couple · October 2026
9.0
“A lovely hotel to stay.”
+Very nice looking hotel.
Yaocheng
Australia · Couple · October 2026
10.0
“Beautiful”
+Quite possibly the most gorgeous hotel we have stayed at. The grounds themselves were breathtaking and the view we had was so lovely. It felt very peaceful and relaxing here. The room was comfortable and clean, everything we needed for our 2 night stay.
−It was confusing to navigate around because of the set up, definitely got lost a few times. We also weren't allowed to use the outdoor swimming pool which was disappointing as it was a beautiful day and it was far too warm in the indoor swimming pool room to be in there.
YILIN
Singapore · Couple · October 2026
10.0
+Very pleasant stay with my mom over the weekend! Close to Pan Men and traditional Chinese decoration. Polly and Wang Lu are super kind to help us out over the stay!

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

19 room types

King Room

Deluxe Family Room

Premier Balcony Suite

Premier Balcony Twin

Family King Room

Pagoda Suite

Premier Balcony King

Family Suite

Family Two Bedrooms

Standard Triple Room

Premier View King

Two Bedroom Executive Suite

Premier King Grande

Premier View Twin

Deluxe King

Premier King

Premier Twin

Deluxe Suite

Deluxe Twin

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews