Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 119 reviews.
Bassant
Saudi Arabia · Family · August 2026
“مريح جدا و مميز و راقي”
+الموقع مميز تصميم مريح و انيق منتهي التعاون من العاملين في المكان الأكل ممتاز جدا
−ولا أي شيء مكان مميز جدا و ان شاء الله اروح تاني
Bahaa
Egypt · Solo · July 2026
+The hotel's pretty quiet and in a beautiful spot. The staff are respectful, the place is clean, and they took good care of the car. Their follow-up and how they handled instructions and requests were excellent, and the reception was great, giving us plenty of info. The help they gave us on our unforgettable safari trip was excellent overall, Providing an excellent breakfast before the safari, thank you for that and for being punctual and waiting for us. and we hope to visit again in the winter..
−The problem is that three days passed so quickly, it felt like one day.
Milan
Serbia · Couple · July 2026
−We are giving this hotel the lowest possible rating because our experience was extremely disappointing. The food was not at the expected level, and there was no Wi-Fi available in the room, but we could have overlooked these issues if it wasn’t for a much more serious situation. After returning home to Serbia, we discovered that €1,000 and $400 in cash were missing from our room. The money was hidden inside our backpack and was not visible. During our stay, the room was not cleaned, and we did not give anyone permission to enter. What makes this situation even more disturbing is that not all of the money was taken. A part of it was left behind, which makes us feel that it may have been done deliberately so that we would not immediately notice that money was missing. Due to the circumstances, we have serious concerns about how this happened. This incident completely changed our opinion of the hotel. We consider this extremely unprofessional and unacceptable, and we would not recommend anyone to stay here. If there was a lower rating than 1, we would give it because of the feeling of insecurity and disappointment we experienced during our stay.
Helen
United States · Couple · May 2026
“Very comfortable”
+Food was quite good. Duck especially. Could serve more fruit like oranges, bananas, melons.
−No yogurt
khaled
Egypt · Couple · March 2026
“Best and right destination in fayoum”
+My experience at the Palm Shadow Hotel in Tunis was more than wonderful, and it truly deserves a 10/10 rating. My wife, our two children, and I swore by it; the stay was comfortable and enjoyable in every detail. This isn't my first visit, but it has become my favorite destination in Fayoum, thanks to the consistently high level of service and comfort it offers every time. The first thing that distinguishes the place is its pleasant tranquility, which provides a genuine sense of relaxation and escape from the pressures of life. It's relatively quiet and ideal for families seeking a cooler climate. The standard was very high, both in the private and public rooms, with attention to detail every day. The room was suitable for everything we needed as a family. As for the food, it was a truly special experience, especially the all-inclusive meal of local quail, which was excellent, wonderful, and authentic for us in the beautiful countryside. The all-inclusive meal was varied and delicious, suitable for Indian adults, and presented with high quality and attention to detail. The cooperation was exceptional, especially from Mr. Mina, who was incredibly kind and courteous, always available
−Everything is good
Laleh
Iran · Couple · March 2026
+The property is located in a pleasant area and features a very beautiful garden, which creates a शांत and enjoyable atmosphere. However, despite having booked and prepaid for a specific double deluxe room with a garden view and balcony, the check-in experience was somewhat confusing. Upon arrival, we were shown several different rooms to choose from, which was time-consuming and left us uncertain as to whether we would ultimately receive the room matching our reservation and expectations. On a positive note, the restaurant staff were exceptionally kind, attentive, and responsive to our requests, which we truly appreciated.
−There are a few areas where improvement would enhance the overall experience. The room lighting in the evening was insufficient, and there was limited storage space, with no drawers or suitable areas to place personal belongings. Additionally, it was not indicated at the time of booking that the room was located on the second floor with a considerable number of stairs, which proved challenging for my mother. Finally, the reception service could be improved, as the process felt somewhat slow and at times unclear. Overall, while the property has strong potential due to its location and ambiance, addressing these points would significantly improve the guest experience
SILVIA
Italy · Family · September 2026
“Quando le persone fanno la differenza!!!”
+Struttura immersa nel verde, camere caratteristiche e aree comuni ben disposte. La piscina piccola ma curata. Personale gentile, disponibile e attento alle esigenze dei propri ospiti.
−Le poche cose che hanno deluso sono state largamente pareggiate dalla disponibilità di tutto il personale che si è adoperato per rendere il breve soggiorno più che confortevole.
Sonia
Italy · Couple · August 2026
“Bellissimo. Molto tipico. Ci tornerei”
+Struttura pulita, immersa nel verde, molto tipica con i soffitti a croce tipici del Fayoum. Molto curato il giardino. C’ero già stata e ci tornerei volentieri.
−Il personale è molto lento, non capisce l’inglese e spesso sbaglia per le ordinazioni.
فهد
Saudi Arabia · Group of friends · July 2026
+كل شي حلو
−لايوجد
Gaziaux
Belgium · Couple · June 2026
“Tout était parfait”
+Tout, Acceuil, propriété, confort, beauté du lieu
−Rien