Palm Heights

Name: Palm Heights
Address: 747 West Bay Road, George Town, KY

9.7Excellent271 reviewsSee rooms

Hotel

747 West Bay Road · George Town

Facilities at a glance

Free Wi-Fi
Parking
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms

About this place

Luxurious Beachfront Accommodation Palm Heights in George Town offers a 5-star experience with free bikes, a sparkling outdoor pool, and a well-equipped fitness centre. Guests can unwind in the hot tub or dance the night away at the hotel's nightclub. Gourmet Dining and Diverse Cuisine Indulge in a delicious breakfast with various options at the property's restaurant, which serves Caribbean, Pizza, and Seafood dishes. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available. Exciting Activities and Multilingual Service Enjoy a game of table tennis or explore the area through popular activities like hiking and snorkelling. The 24-hour front desk staff, fluent in English, Spanish, French, and Italian, ensure a seamless stay. Experience luxury and relaxation at Palm Heights - Book your stay now!

Choose your room

Pick check-in and check-out to see live room prices.

27 room types

Choose your room
Room type	Guests	Show prices
Junior Suite with Sea View 56 m²King bed	Sleeps 3	Show prices
Junior Suite with Ocean View 60 m²King bed	Sleeps 3	Show prices
King Suite with Ocean View 56 m²King bed	Sleeps 3	Show prices
King Suite with Sea View 60 m²King bed	Sleeps 3	Show prices
Executive Suite 93 m²2 × King bed	Sleeps 5	Show prices
Superior Suite with Sea View 181 m²3 × King bed	Sleeps 7	Show prices
Penthouse, 3 Bedrooms, Beachfront (Suite) 3 × King bed	Sleeps 7	Show prices
Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui) 60 m²King bed	Sleeps 3	Show prices
Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite) 92 m²King bed, 2 × Double bed	Sleeps 4	Show prices
Presidential Suite 149 m²3 × King bed, Sofa bed	Sleeps 7	Show prices
Suite 56 m²King bed	Sleeps 3	Show prices
Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite) 60 m²King bed	Sleeps 3	Show prices
Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite) 92 m²2 × King bed	Sleeps 4	Show prices
Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite) 55 m²King bed	Sleeps 3	Show prices
Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite) 60 m²2 × Double bed	Sleeps 2	Show prices
Penthouse, 1 King Bed (Ocean facing) 59 m²King bed	Sleeps 2	Show prices
Suite, 2 Double Beds (Ocean Facing) 2 × Double bed	Sleeps 3	Show prices
Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui) 92 m²3 × King bed	Sleeps 6	Show prices
Suite, Multiple Beds 122 m²3 × King bed	Sleeps 6	Show prices
Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite) 56 m²King bed	Sleeps 3	Show prices
Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite) 92 m²King bed, 2 × Double bed	Sleeps 6	Show prices
Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit) 60 m²King bed	Sleeps 3	Show prices
Deluxe Suite with Sea View 60 m²2 × Twin beds	Sleeps 3	Show prices
Two-Bedroom Suite 93 m²2 × Double bed, King bed	Sleeps 5	Show prices
Junior Suite with Terrace 60 m²King bed	Sleeps 3	Show prices
Superior Suite 93 m²2 × Double bed, King bed	Sleeps 5	Show prices
Double Room 60 m²King bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool
Spa
Gym
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Beachfront
Private beach
Garden
Terrace

General

Pets allowed
Non-smoking rooms

Activities

Water sports

Location

Address
747 West Bay Road, George Town, Cayman Islands
0.1 km from the center of George Town

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 16:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

9.7271 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness10.0

Service10.0

Location10.0

Room quality10.0

Amenities10.0

Value for money10.0

Food and drink10.0

Ian
United States · Solo · September 2026
9.0
“Elegant, chic Cayman luxury boutique that we’d come back to again and again.”
+Palm Heights was incredible. Whatever property it was before, they did an amazing job renovating it into an eclectic, modern Caribbean style. The spa facilities, kindness of the staff, prompt and immediate service, and the amazing beach were just what we needed for a vacation. We overall enjoyed the food, breakfast selection and the baked goods and desserts are a highlight, as is the sushi and Japanese food selection. The staff and beach attendants are top notch and so, so friendly. Housekeeping was also some of the best I’ve experienced. Two cleanings daily and they dropped off an afternoon snack every day!
−We thought some of the food was a little overhyped and quite expensive for what it was. There was also construction of a luxury condo next door which added some unpleasant noise on the beach, but I understand that couldn’t be helped. Resort and service fees and visitor fees add another $150-200 a night to your rate, which would have been nice to know before.
D2585LQjessican
Family · August 2026
10.0
“Botanical Oasis”
+After our fourth visit to Palm Heights, my family has decided we never want to vacation anywhere else. The beach is gorgeous, the facilities are impeccable, and the food is creative, fresh, and delicious. The staff there feels like family - we want to specifically thank Sherrie, Jenny, Raquel, Nicholas, Luz, Grace, Joy, Jhoel, and Collins for making us feel at home during this past visit. Their warmth and attention to detail make Palm Heights an incredibly special place.
Jbrinthalukay
Couple · August 2026
10.0
“Priceless”
+I’ve come to realize during my ride all places are beautiful and sacred. What truly makes a place are the people. Service by far was exceptional but because those you have the pleasure of bumping into there are usual badasses. The best birthday gift was getting to meet all the bright lights operating this joint. Much gratitude and love.
685brandenr
Couple · August 2026
10.0
“Cannot wait to go back!”
+Couldnt have had a better time here. The place is top notch all around. I want to thank Starling at the front desk and Rona as well for making my stay unforgettable. Starling went out of his way and was very detailed oriented with things we did not even think of. i cannot wait to be back!! Oh and the food was 10 stars out of 5 !!!!!! Location was top notch, the rooms were excellent. Really cannot wait to go back
C5388HBnicoleg
Family · July 2026
10.0
“Fantastic hotel”
+We generally stay at 5-star hotels and this was our best hotel experience ever! Perfect location on a relatively secluded part of 7-Mile Beach compared to other hotels. Beautifully designed hotel inside and out that felt like a garden oasis. But what really made it exceptional was the service. Everything was so thoughtful and they anticipated your every need, cute little gifts at turndown service, beach bags and yoga mats in the room, a pillow menu, some of the best restaurants on the island (best food we had alongside our daily roadside stand jerk chicken adventures), and the nicest hotel employees. I am never someone who finds a hotel and decides “we are only going here from now on,” but I will with Palm Heights when we go back to Cayman!
616katelynh
Family · July 2026
10.0
“An unforgettable stay”
+Palm Heights is, without a doubt, one of the best resorts we’ve ever experienced. From the moment we arrived, every member of the staff made us feel welcome. The level of hospitality is truly exceptional,everyone is friendly, attentive, and genuinely wants you to have the best experience possible. The property itself is stunning. The beach views are absolutely breathtaking, and every corner of the resort is beautifully designed and impeccably maintained. Everything was spotless throughout our stay. Our suite was spacious, comfortable, and equipped with thoughtful amenities. The oversized bathroom felt luxurious, and I especially loved that they provided bath salts for a relaxing soak after a day in the sun. The nightly turndown service was another highlight, with little treats left each evening that made us smile. It’s those thoughtful touches that elevate the entire experience. Getting around Grand Cayman was easy thanks to the friendly and reliable taxi drivers, but honestly, Palm Heights is such a beautiful place that you’ll find yourself wanting to spend most of your time at the resort. The ambiance, attention to detail, and world-class service made every dollar feel worth it.
683alena
Family · July 2026
10.0
“Palm Height Haven on earth.”
+Not a single thing that is not great about this hotel. Location, Atmosphere, rooms, Cleanliness. Noise level, service and amenities, the stuff are amazing. 7 star. As far as the value, you get what you pay for. Nothing great comes cheap.
vamishas
Couple · July 2026
10.0
“PERFECTION!!!”
+Palm Heights has my whole heart!!! From the moment you arrive PERFECTION!!! This pace has 50 suites, they know your name. Loves the Pilates classes huge shout out to Grace!! Cocktail hours, personal touches everywhere!! Library full of books to read. The BEST spa in the Carribean hands down. The best beach, pristine water, you will not find a better place I promise. I was married in Tahiti, and I love unique places , this is one of them. Do yourself a favor and visit Cayman Islands, but spend some days at Palm Heights. Sure you’ve been to lots of fancy resorts but this one is different . The service is Impeccable, the beach is pristine, food is AMAZING !!! Your life just upgraded a notch and before you know it, you will be looking for places to stay Grand Cayman. Thanks so much for making my birthday special. Neyo, Sundeep, Sherry, Iyo, I’m sorry if I did not spell names correctly but you all are AMAZING!!! We will be back!! Also, the Spa. Best I’ve seen hands down!! I loved the tour of the spa very personal touch. The whole staff is Amazing and Thank you so much!!!!! You made my birthday Amazing, and a memory of a lifetime!!!
W1282ZIjohns
Couple · July 2026
10.0
“This is it”
+There’s no other place to try in Grand Cayman. Food, beach, people
BayAreaHappytraveler
Couple · July 2026
4.0
“2nd Time Was Not The Charm”
+My husband and I had such a magical experience at this resort last year that we decided to return for a second time. Our sophomore experience was unfortunately negative in a number of ways, so much so that I’m not sure we’ll return. Here were the faults: Didn’t acknowledge our anniversary in any way and had sent prior communication that this was a trip for an anniversary. There was a group of obnoxious influencers who acted like they owned the place during the week we were there. The special little touches from the first trip were gone: hand massage in the lounge upon check-in, someone offering us champagne upon check-in, someone telling us that our room was ready, a lovely selection of summer reads in the lounge, someone showing us to our room. The octopus at Tillie’s was over cooked. The dress code at Bar Bambi was not communicated prior to arrival and my husband didn’t pack the right attire. The bed was horribly uncomfortable and the sheets are like sand paper. The complimentary spa party said that body scrubs were included but all that it consisted of was body scrub that you could apply yourself. The gym closes at 7pm which didn’t work out for our schedule. The bugs were very a

Good to know

Check-in & check-out
Check-in from 16:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

27 room types

Junior Suite with Sea View

Junior Suite with Ocean View

King Suite with Ocean View

King Suite with Sea View

Executive Suite

Superior Suite with Sea View

Penthouse, 3 Bedrooms, Beachfront (Suite)

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

Presidential Suite

Suite

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

Penthouse, 1 King Bed (Ocean facing)

Suite, 2 Double Beds (Ocean Facing)

Suite, Multiple Beds, Beachfront (Two Bedroom Beachfront Penthouse Sui)

Suite, Multiple Beds

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Deluxe Suite with Sea View

Two-Bedroom Suite

Junior Suite with Terrace

Superior Suite

Double Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Activities

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews