Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 71 reviews.
+Convinience
lemonblonde
United Kingdom · Couple · March 2025
“Reasonable good”
+Very nice place to rest your head however confusing about complementary drinks Asked at reception and terrace bar which drinks are complementary told twice the all on menu First night no soft drinks available or spirits Third night all available But 😞 I was presented with a bill when questioned was told only juices and soft drinks are complementary Bill 550 pesos for what was a triple size,on ice that was separate,was happy to pay anyways 😀
Navigate61785750983
Couple · March 2025
“A Perfect Blend of History and Comfort in the Heart of Cebu”
+Staying at Palm Grass The Cebu Heritage Hotel felt like stepping into a different era, but with all the modern comforts you could ask for. The ambiance is sophisticated yet cozy, and the staff goes above and beyond to ensure a perfect stay. I especially loved the guided history tour of the hotel, which deepened my appreciation for its rich heritage. Highly recommended for history buffs and luxury travelers alike!
OnAir48356019291
Group of friends · March 2025
“A Perfect Place to chill and unwind”
+My experience at Palm Grass The Cebu Heritage Hotel was very nice. The hotel is in a good location, and the staff are friendly and caring. I am with my friends. We had a lot of fun and enjoyed the lively vibe. I recommend this hotel for its great service, kind staff, and enjoyable events.
mendrezc
Group of friends · March 2025
“Wonderful stay and great food and service”
+The room was clean and had a great city view, and the food in their restaurant was delicious, especially the sisig it’s one of the best seller, and the service was excellent friendly, attentive, and quick, making the dining experience even more enjoyable.
mariejoyp2025
Solo · March 2025
“My experience in palm grass hotel”
+Dining at Hotel Palm Grass is an experience that complements the overall charm of the hotel. Their restaurant offers a delightful mix of local and international cuisine, showcasing authentic Cebuano flavors with a modern twist. One of my favourite food in palm grass hotel is their best seller which is the Humba ni maxilom and Sea food pasta. Aside from that the ambiance is cozy and inviting, making it a great place to unwind and enjoy a delicious meal. The service is exceptional, with friendly and attentive staff ensuring you have everything you need. Whether you’re enjoying a hearty breakfast or a relaxing dinner, the restaurant provides a comfortable setting for a memorable dining experience. My overnight stay at Hotel Palm Grass was a delightful and enriching experience. The moment I walked in, I was greeted with warmth by the staff, who made check-in smooth and effortless. The hotel’s blend of heritage and modern design gave the space a unique and inviting atmosphere. My room was spacious, clean, and well-appointed, with thoughtful details that made me feel right at home. The bed was incredibly comfortable, ensuring I had a restful night’s sleep.
haniegraceb
Family · March 2025
“Great Experience”
+My experience in this hotel is very memorable, the accomodation is very nice, the food is very delicious and I like the ambiance of the hotel very historical. I recommend you to visit this hotel..............................................
raefrancineu
Family · March 2025
“Great Heritage Hotel with Cozy Rooms”
+Palm Grass offers a very charming blend of history and comfort with welcoming ambiance, friendly staff, and a great location in the heart of the city as one of the guest of palm grass i have a great experience inside the hotel hope to visit again.🫶
nicoletF9593PO
Group of friends · March 2025
“Relaxing Place”
+There rooms is very comfortable and affordable price. And also their staff is very friendly and approachable. In bar is nice view and relaxing place. I recommend this hotel. Also their food is very delicious and their drinks very affordable prices.
Tour67859609421
Group of friends · March 2025
“We had a wonderful experience in their bar”
+We had a birthday celebration of one of my friends in hardin dagami and it was all worth it coz they had free karaoke and their food is very delicious and satisfying. We avail their tower drinks and the taste was just right. Their staff was very accommodating.