Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 54 reviews.
Clemens
Austria · Couple · June 2025
“Exceptional”
Kurt
Malta · Couple · April 2025
“Enjoyed our stay”
+The view from the balcony.
−Nothing
Erika
Italy · Family · April 2025
“Beautiful property !”
+Position and staff was very good! Just a suggestion from my side, they should have some amenities for the kitchen to be used as: kitchen towel, soap and seasoning. I stayed a night, I wasn’t going to buy this stuff to leave in their kitchen. I think they should provide, but the rest exceptional!
Michał
Poland · Couple · March 2025
“Exceptional”
+Everything was good. Location 11/10. View from the balcony 120/10, even better than from view point in the city.
Wiktoria
Poland · Couple · March 2025
“Magic place!”
+Amazing view, beautiful place! Well equipped, nicely decorated, feels luxurious! We will definitely come back.
−We lost the wifi connection at some point and despite trying we weren’t able to fix it for the rest of the stay.
Virginia
Italy · Couple · November 2024
“Exceptional”
Ralitza
Germany · Couple · November 2024
“Disappointing!”
+- Very good location, quite central and right at the beginning of the Sassy. - Good explanation on how to find the apartment.
−Absolutly horrible customer service! Be advised - the person you'll be communicating with deals with 35 locations (so don't wonder if they don't respond immediately) and they don't work Sundays! You'd also get asked when you're planning to leave, already before you have been able to enter your room. The key to our room has been recieved by the other customers, since they were provided with the wrong PIN, wo when we arrived at 7:15pm on a Monday evening after a 6 hour drive, the key box was empty. It took 20 Minutes to get someone on the phone, trying all provided phones several times and texting through booking. 15 More Minutes for someone to come, and surprise - there really was no key in the box. 30 more minutes for someone to come with a spare key and to realize, that by some "miracle" the other guests have already entered our room. First we were offered to stay in the other room, and we accused ot not cooperating, when we said no. We had paid for the more expensive room with balcony and after an hour of waiting and standing around refused to simpy take the cheaper room with just one high window, for which you needed a stick to open without a compensation. They sent us to the ba
Ka
Poland · Group of friends · October 2024
“What a view!”
+The best part of this apartment is it's location, beautiful terrace and big window with magnificent view. The apartment was clean, spacious with comfortable bathroom. A big plus for coffee, tea and variety of table ware. The apartment (number 1) has a great potential and with additional furniture or decoration, it could be more cosy. There is a lot of space for a nice armchair, coffee table or chest of drawers. In the pictures, you can see a chair, console, rug, but there wasn't any of it, except of this white cabinet.
−We missed a few items in the kitchen: paper towel, sharp knife and clean sponge - the dishwasher is great, but not so usefull if your stay is short and you use only two plates and two cups.
Joanna
United Kingdom · Couple · October 2024
“Highly recommend a visit to Matera and this apartment.”
+We were blown away by the incredible view from the terrace and glass doors. Lovely light and spacious bedroom. Great location with a car park only a few minutes away and right next door to all of the street life but without any noise. We never used the kitchen as there were so many wonderful bars, cafes and restaurants on our doorstop.
Magdalena
Austria · Couple · October 2024
“Wo derful, perfect fof short trips”
+Wonderful location with an amazing view over Matera.Very comfortable bed, very clean.
−Lack of chairs and storage