Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
ANAT
Israel · Couple · November 2026
+Very nice rooms, very good breakfest, very good and nice stuff
−Nothing.
KAVITA BHARAT
United Kingdom · Group of friends · November 2026
“Excellent property! Don’t miss to stay if you are lucky to get a reservation.”
+A flawless experience at Palazzo Martinelli This intimate, 10-room hotel is situated in an exceptional location right near the high street. Housed in a beautifully preserved historic building, it offers a seamless blend of traditional architecture and modern comforts. What truly sets this property apart is the exceptional service. The staff were consistently warm, professional, and helpful. They went out of their way to accommodate our friends' specific dietary requirements, which made our group trip so much easier. An excellent, memorable stay! ❤️
−Nothing that we didn’t like
EDNA
United States · Couple · November 2026
“Exceptional place to Stay!”
+This place is exceptional, very nice and luxurious! The staff is very help oriented and friendly. The breakfast is delicious with a variety of food for all tastes. I loved this place, and I fully recommend it!
−O liked everything.
Lisa
Germany · Couple · October 2026
+Very central location, though are room was quiet and we could even sleep with an open window. Room was spacious and clean. Breakfast had a very good selection and was excellent, so was the Service. Great ocean view from the breakfast area.
−Some pipes looked out the bathroom wall. Garage for Parking is a bit spooky.
Donna
United States · Couple · October 2026
“This was our seventh city in Italy and it was a highlight. Would DEFINITELY stay here again in a heartbeat!!!! Brava to”
+Everything! By far our favorite place. It has such a cool vibe when you walk in. Our room was gorgeous and the shower was finally bigger than a phone booth! Location was excellent! They provided an excellent breakfast the two mornings we were there.
−Absolutely nothing!
Philip
Spain · Couple · October 2026
“DO NOT BOOK THE CHEAP DOUBLE ROOM”
+The breakfast was very good and the ladies serving breakfast are very friendly and attentive. The bed was comfortable and the room was very clean. The location between train / bus station and the old town is excellent.
−TLDR: The noise, view and decoration of the cheapest double room are a huge disappointment for the price and spoil the experience of an otherwise pleasant boutique hotel. The room "O Sarraccino" was so far below expectations, it was literally subterranean. This room may be listed as "Classic Double Room", "Basic Double Room" or, misleadingly, just "Double Room", even though it is far below the standard of the other Double Rooms at the hotel. The whole Sorrento and Amalfi coast area is overrated and overpriced but we really felt ripped off compared to similar boutique hotels we stayed at for the same price in Rome and Naples on the same trip. The room would be disappointing at half the price. The description of garden view or mountain view on the listing is a downright lie. I don't expect to see herds of wildebeest sweeping majestically across the plains but if the listing says there's a view then you expect to at least see something more than the wall of the next building. Instead of the garden or mountain, you will enjoy ankle level views through a tiny barred window of the entrance patio of the neighbouring property with no chance of seeing the sky. As a special treat, every othe
Stephanie
United States · Family · October 2026
“Lovely gem of a hotel in the perfect spot!”
+Staff was fabulous and so accommodating. Excellent location. Super comfortable beds with a pillow FINALLY like mine at home! Loved that. :) Rooms and facility absolutely lovely.
−Allow guests to use the 4th floor dining area for their own meals or gatherings (happy hour) since there isn't a lobby. We were able to use it and cleaned up after ourselves, but I understand this isn't the custom and it should be since it's nice to have a place to go have a drink or snacks with others staying in the property.
+This was our favorite spot that we stayed on our recent trip across Italy! The room was pristine and exactly matched the pictures. The hotel location was also superb right by the Main Street of Sorrento. Easy access to the train station and harbor. Everyone on the staff was amazingly kind and helpful- even helping to arrange a welcome fruit platter and champagne bottle for our arrival to celebrate our honeymoon. We would definitely stay again if back in the Sorrento area!
+On arrival we were greeted by friendly and happy staff. The location is fantastic being in the heart of Sorrento just a short walk from Piazza Tasso. The daily breakfast was fresh with a good selection of items to choose from and very well prepared and the rooftop dining area had very nice views. The rooms were clean and comfortable with an interesting style !
Carlos
Brazil · Couple · September 2025
“Amazing olace with great staff”
+Location comfort and the staff