Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 99 reviews.
S4234VXsonjap
Family · March 2026
“Pallazo Dama”
+The unhospillity people on reception.I receved allergy.I have not one day electricity. The room cleanced one day after 3h pm.Every day i explaned situaton and nothing. shower gel and shampon are closed .it is not possible to open.For the prices in this hotel is very poor.And i will see about my allergy on zhe face.. Belgrade
L2860OQjoeb
Family · February 2026
“My Christmas present”
+I’ve been treated to a trip here by our daughter who’s been before and says only great things I’m looking forward to seeing this amazing city I’ve been messaging the concierge direct & I can honestly say they have been incredible extremely helpful on finding restaurants organizing airport transfers etc My last trip to Italy was traveling to Venice on the orient express & although it was a magical trip & the cippriani was beautiful everyone I speak to tells me Rome is by far a beautiful city can’t wait to post pictures & I’m looking forward to staying here for a few days while we explore the city with the hep of the fantastic concierge team Thanks guys
O6800RPpeterr
Family · January 2026
“Beautiful property that needs some upgrades”
+The property is very beautiful and thoughtfully designed, with a pleasant atmosphere throughout. The service was good and the staff were helpful and welcoming during the stay. The rooms were spacious and generally clean, although some areas could benefit from renovation or a refresh. In terms of location, it is a bit far from the main tourist attractions, but this wasn’t a major issue and can actually be a good option if you’re happy to explore the surrounding area or enjoy a quieter setting.
corinat402
Couple · November 2025
“Terrible experience”
+⭐ 1/10 - Extremely disappointing stay. Would never return. I had an incredibly unpleasant experience at Palazzo Dama and strongly advise others to avoid this hotel. For the price they charge, the quality is absolutely unacceptable. The room was poorly maintained, far from the “luxury” they advertise. Basic cleanliness seemed to be optional , dusty surfaces, worn furniture, and an overall feeling that the space hadn’t been properly cared for in a long time. The service was equally disappointing. Staff were indifferent at best and completely unhelpful when issues were raised. Any request felt like an inconvenience to them. The general atmosphere of the hotel simply does not match its marketing or its price. Whatever charm or elegance this place once had is long gone. There are countless better hotels in Rome that actually deliver on service, comfort, and value , this is not one of them. I deeply regret choosing Palazzo Dama and would strongly recommend booking elsewhere.
nanobeez
Family · November 2025
“Family trip in Rome.”
+Let me start off by saying that this is the third time I stay at this hotel in Rome. (First time was 2017 and it was fantastic). Beautiful dining room and pool area. The hotel is walking distance from many restaurants and shops. Breakfast was ok but not everything on the menu was included. You have to pay extra if you order pancakes or eggs Benedict. I felt like the hotel this year needs renovations especially the gym and also needs proper training of staff. If you book there don’t expect 5 star treatment from the front desk or from the waitress during breakfast.
Z6291FDsonias
Solo · September 2025
“Disappointed stay”
+Certainly not a 5 star property. Found the rooms very small, even for a junior suite. Furnishing worm and some broken, bed frame was torn. Poor housekeeping, Towels not refreshed and no turn down service. As a solo traveller was not comfortable walking to the hotel location at night. Rome has better options than this dated property.
+We had a great time at the hotel. The staff were very friendly and helpful, the rooms were clean and comfortable, and the atmosphere was relaxing. The location was convenient, and we really enjoyed the facilities. Overall, it was a wonderful stay, and we would definitely come back.”
wham0405
Family · July 2025
“Lovely Oasis in the city, some maintenance issues”
+Lovely stylish Hotel with a beautiful garden and pool area, perfect for the hot weather when we stayed. Staff are professional and helpful. Below expectations for a five star hotel and some areas which were important to us - firstly the junior suite with lounge area was a bedroom with a sofa in the hall opposite the bathroom - not really a lounge area. The extra bed was on an angle and collapsed and Hotel wanted to charge us for this. Aircon was key on a 35° weekend - the room had two units - one in the bedroom was the most important but didn’t work, 27° on the remote temperature it was very hot to sleep - they gave us a fan but did not fix the air-conditioner - They told us it was a blank conditioner, wasn’t meant to work and the room was fine. After I mentioned the remote control it was removed when we were out.We booked direct to take advantage of the complementary drink and bottle of Prosecco on arrival, early check-in and late checkout however none of those were offered and in the end, we had to ask. There were a few maintenance issues as well - toilet was loose and moved, toilet roll holder was coming off the wall, showerhead was leaking down the handle and wouldn’t stay in p
tanyabalakpt
Family · June 2025
“Family holiday in Rome”
+Our experience was somewhat disappointing for a three day visit to Rome ending out a trip to Italy. Pros: - good location near the Piazza Del Poppolo with good shopping and easy walk to the Spanish steps and other main sites -service was good across the board from check in to the wait staff and porters -pool- but NOT for families with younger children - large and beautiful bathroom which is rare in Rome Cons: - The AC was not working and after walking around in the heat all day in Rome, the last thing you want is a room that is hot. We asked them to look at the unit but they couldn’t have it serviced until the next day. They gave us a fan to help with sleeping and we didn’t want to deal with changing hotels since we were in the city for such a short amount of time. They did offer to change rooms but we were out all day and also didn’t want to deal with the hassle. -continental breakfast is included but it was really sparse. - the pool was small and not for families. If you have older children that just want to cool off it’s fine but it’s more of an adult atmosphere so keep that in mind if you’re traveling with kids.
+Outstanding