Pacific Palace Hotel

Name: Pacific Palace Hotel
Address: Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, 29432, ID

8.1Very good815 reviews

from $36.67 per night

See rooms

Hotel

Jln. Duyung sei. Jodoh, Kepulauan Riau · Nagoya

Facilities at a glance

Free Wi-Fi
EV charging
Hot tub/Jacuzzi
Room service
Laundry
Family rooms

About this place

Luxurious Cruise Ship Inspired Property Modelled after a cruise ship, Pacific Palace Hotel offers an unforgettable experience with its indoor pool, hot tub, fitness centre, and spa. Entertainment and Convenience The hotel boasts karaoke rooms, a night club, and even offers free 1-way drop off service to the airport and Nagoya Shopping Mall, ensuring guests have a memorable stay. Comfort and Services With air-conditioned rooms equipped with minibars, safety deposit boxes, and tea/coffee-making facilities, along with a business centre, tour desk, and 24-hour front desk, the hotel caters to all your needs. Experience a culinary journey at Pacific Hotel's various dining options, including Athena’s Restaurant, Neptune Lounge, and the outdoor Pacific Food Court. Book your stay now for a perfect blend of luxury and convenience.

Choose your room

Pick check-in and check-out to see live room prices.

14 room types

Choose your room
Room type	Guests	Show prices
Cabin Twin 42 m²2 × Twin beds	Sleeps 3	Show prices
Deluxe Disney Cars Family Room 42 m²Twin beds, King bed	Sleeps 4	Show prices
Palace Suite 120 m²2 × Twin beds, King bed, Sofa bed	Sleeps 4	Show prices
Presidential Suite 232 m²Sofa bed, King bed, 2 × Twin beds	Sleeps 4	Show prices
Deluxe King King bed	Sleeps 2	Show prices
Special Offer - Two Cabin Twin Rooms ( Two Individual Room Not Family Room) 24 m²4 × Single bed	Sleeps 2	Show prices
Deluxe Double Room 42 m²King bed	Sleeps 3	Show prices
Pacific Suite 78 m²Sofa bed, 2 × Twin beds, King bed	Sleeps 4	Show prices
Deluxe Sanrio Room 42 m²Twin beds, Queen bed	Sleeps 4	Show prices
Deluxe Captain Room 42 m²Twin beds, Queen bed	Sleeps 4	Show prices
Cabin Double Room 24 m²Queen bed	Sleeps 3	Show prices
Deluxe Twin Room 42 m²2 × Twin beds	Sleeps 3	Show prices
Executive Suite 54 m²King bed	Sleeps 3	Show prices
Deluxe Triple Room 42 m²Twin beds, Queen bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Parking
EV charging

Pool & wellness

Indoor pool
Spa
Gym
Sauna
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Room service

Services

24-hour front desk
Concierge
Laundry

Family

Family rooms

Accessibility

Elevator

General

Non-smoking rooms

Location

Address
Jln. Duyung sei. Jodoh, Kepulauan Riau, Nagoya, 29432, Indonesia
1.2 km from the center of Nagoya

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 11:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.1815 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness6.9

Service8.9

Location8.4

Room quality8.4

Amenities7.9

Value for money7.8

Food and drink7.4

khairun nasad
Malaysia · Group of friends · November 2026
8.0
“Short vacation”
+Clean and near spot area
−Non
AMAL NASYIBAH
Malaysia · Family · October 2026
10.0
+Good environment
khairun nasad
Malaysia · Group of friends · October 2026
8.0
“Staycation with friend”
+Comfort and clean. Staff member very friendly and helpful
−Check in time a bit late.
Yasser arafat
Malaysia · Solo · October 2026
8.0
+Room was nice...clean. need Tu improve on breakfast. My be pun on a local dishes.overall,it's a nice hotel
Seah
Singapore · Couple · September 2026
3.0
“Lousy hotel and not value of money”
+None
−No backup light when power failure. Air cond not cold. Toilet was small. Less amenities. Breakfast dinning area was poor layout . No staffs clearing those plates and others . Surroundings nothing at all and must take grab to others place example supermarket
S Chantran Lawrence
Singapore · Solo · September 2026
8.0
+I have stayed here before. As usual it is always great. Thank you.
−Now the hotel lobby has become no smoking.
Eldrey Andi
Singapore · Solo · September 2026
10.0
+The feel of inside a cruise
−Nil
UMESH
India · Couple · September 2026
3.0
+Location is great
−Rooms were not clean Pest control not done. Found cockroaches and towels weren’t smelling fresh
UMESH
India · Couple · August 2026
3.0
“Wasn’t worth the money”
+Location and breakfast
−Rooms had maintenance issues. AC was not working, Rooms had Cockroaches and other pests. Towels were not smelling fresh. Overall poor hygiene and experience
jmsacapano
Singapore · Solo · August 2026
3.0
“Super expensive pricing, super terrible experience”
+Nice location Absolutely big suites Serviceable pool Okay breakfast
−While I don't mind dated hotels, I expect them to be clean. That was not the experience we had with the water from the tap of the jacuzzi. We complained several times about the dirty water coming out of the jacuzzi. They've sent several people to try and fix it only to tell me the water is normal and will clear because "it has not been used for a long time" But it happened again and again. We were unable to utilise it for most of our stay, when one of the reasons I booked the suite was because of this feature. The kids were sorely disappointed. The room service was also terrible. Food not only came so long. But had to send back the steak twice because it was super tough and totally inedible. I even asked the manager to try and cut the steak himself. After three failed attempts and almost 2hrs of waiting back and forth, I was already super hungry and had to order something else. Look, I wasn't even looking for excellent quality beef, I just wanted something that is edible. While the staff remained polite and apologetic all throughout, there wasn't any compensation for any of the shortcomings we experienced. Still paid full for the failed room service and for the room that had a disg

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 11:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

14 room types

Cabin Twin

Deluxe Disney Cars Family Room

Palace Suite

Presidential Suite

Deluxe King

Special Offer - Two Cabin Twin Rooms ( Two Individual Room Not Family Room)

Deluxe Double Room

Pacific Suite

Deluxe Sanrio Room

Deluxe Captain Room

Cabin Double Room

Deluxe Twin Room

Executive Suite

Deluxe Triple Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews