Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 188 reviews.
louisemM9684ED
Family · April 2026
“Just perfect”
+Wow what a beautiful hotel, we stayed at the outrigger for 9 days it was our first visit to Koh samui as a family with a 10 and 14 yr old children. This hotel is stunning with a colonial look, the hotel and grounds are immaculate and staff are so lovely. The main pool and beach area is accessible over a main road which has a maned crossing 24 hours, these men do a great job getting the traffic to stop so guests can cross as in Thailand zebra crossing don’t seem to have the same meaning as in the uk! There is one main pool, an infinity pool also a shallow pool for little ones and a slide which was a great hit with my 10 year old . Always Sunbed’s available so no need to reserve, we ate at the pool /restaurant a few times at lunch and dinner and the food is excellent and reasonably priced. The only one thing I noticed was due to spilt drinks left by hotel guests the previous day seemed to be ants near some of the beds and also on the sandy area where there are beds too that we used, maybe a hose down at night would clear this problem with the residue left from the day before. The beach area is not the best by the hotel there is seaweed that the hotel workers do clear away daily by bu
Mrssarahcaswell
Family · April 2026
“Stunning hotel which is very family friendly”
+This is a very special hotel - the hotel building itself is stunning and very unique. We stayed in one of the executive bedrooms which was huge and had plenty of space for us as a family of 3. We had a king size bed and our daughter had her own area in the living room. The design is well thought out with plenty of storage space. On arrival, you receive a lovely welcome and the porters are so helpful. We had access to the Voyager lounge for drinks and snacks which is a beautiful room and very relaxing to escape the sun for a bit. To Edgewater pool (most popular pool) is over the road but easy to access as they have people to help you cross the road which can be busy. This beach and pool area had lots of choices of pools which are all connected and close together so it makes it easy to try all of them. Our daughter loved the small water slide. We never had an issue getting a sunbed and fresh towels are given to you. There is happy hour each day from 5pm which was great and free water sports - paddle boarding and kayaking. The beach area isn’t the best but that isn’t the fault of the resort - it’s just the water visibility isn’t great but they do their best and if you walk a little up
mrs493
Family · March 2026
“Unforgettable holiday memories”
+The reception to check in made the best start to a long haul flight. Wonderful start with early check in and a wonderful big smile from the staff. This has a massive impact to knowing your going to be looked after. The location is excellent ,close a lot of the main tourist attractions. 7-11 on both sides of the hotel and the beach across the road, not the best beach although the gardeners worked hard every morning to clean it. Go five mins each side to have soft sand and crystal clear water. We preferred the left side. Which also had a lovely bar with trees to shade you in the afternoon while you looked over a beautiful view. Although the beach was on the other side of a busy road, the lovely security guys always helped you across. Taxi rank , laundry and 7-11 right outside which was really convenient. Our rooms were absolutely beautiful, we brought tea bags with us and having the fridge was convenient for milk, cold drinks etc. we had a supply of water left daily along with clean towels and bedding. The bed was really comfy. One of best sleeps we have ever stayed in. The shower, bath was perfect and lots of hot water. Iron and ironing board. 2 TVs and a very comfy couch were a bon
LondonHotelinspector
Couple · March 2026
“Busy road”
+Ok, the positives. I’ve been travelling to Thailand for over 25 years and I’ve got to say the team here have got to be up there with the best I’ve experienced. All seemed to know their roles and all with a smile. Special mention for Toey and Feen always smiling and an asset to any establishment. The room was fine, dated maybe but comfortable and functional. I quite liked the colonial style although the uneven path from the reception to the rooms was awkward to navigate with cases and after any rain left puddles to dodge. Breakfast was usual 4 star fare, not the best I’ve had, except maybe the egg station which seemed less chaotic than others. Personally I was disappointed with the breads available no rolls or baguettes mainly pre sliced. The edgewater pools and restaurant were great and we always managed to get sun beds. The negatives. Well the location really the road outside the hotel is very busy at times and although the security team are there to assist with crossing you can’t avoid the noise or pollution. The walk into the main town, about 15 minutes means walking along it which wasn’t great. Some good restaurants either side of the hotel but again close to the road. The beac
McCaffreyAnnie
Family · March 2026
“A wholesome stay”
+Our stay at Outrigger Koh Samui was truly wonderful. The hotel is set in a beautiful location with several lovely pools, making it easy to relax and enjoy the surroundings. Breakfast was excellent each morning, and we especially loved the food at the Seawater Beach Club , great quality and a fantastic setting by the beach. This was our first family trip with our 6-month-old daughter, and while the resort itself is fantastic, the true highlight of our stay was the staff. Every single member of the team was incredibly attentive, kind, and welcoming. What really stood out was how wonderful they were with our little girl. Their warmth and genuine care made us feel so comfortable and made the trip even more special for our family. A very special shout-out to May, who built such a lovely connection with our daughter. Her kindness and attention meant so much to us and created memories we will always cherish. She is a big reason why this trip was so memorable and also a big reason why we will absolutely be returning to Koh Samui. Thank you to the entire team for making our first family holiday so special.
B6740QYamandaw
Group of friends · February 2026
“A good location.”
+This hotel was in a good location though set across the road from the beach. The beds were very comfortable though the bathroom area small, no furniture on the balcony either. On a positive we did have an iron and ironing board and the food was good, though we only had breakfast in the hotel. We experienced some issues with plumbing but these were resolved once we made staff aware of the issue. The main pool area opposite the hotel was not particularly clean and felt cramped so we tended to use the smaller pool inside the hotel complex. The staff were very pleasant and helpful.
Essendel
Family · February 2026
“I highly recommend this hotel for a family holiday.”
+We spent nearly two weeks at the OUTRIGGER Koh Samui Beach Resort in mid‑February 2026, and I can recommend it without hesitation. The hotel has a lovely open layout that lets in a natural breeze, which is a real bonus in the hot climate. The buildings look great and nothing spoils the views or the overall atmosphere. A huge thank you to all the staff - from the person who helped us with our luggage to the kitchen team, servers, and reception. Everyone was kind, helpful, and made us feel genuinely welcome throughout our stay. We stayed in a garden‑view room. I was initially worried it might overlook bushes or a service area, but I was very wrong. The balcony faces a beautiful patch of jungle behind the hotel, where you can watch squirrels, birds and enjoy the natural sounds of the local flora and fauna. Breakfast was delicious and prepared to a high standard. It’s served from 6:30 to 10:30, giving you plenty of flexibility, and the restaurant is very spacious so it’s easy to find a table. You may have noticed that the road separates the hotel from the beach, which was a concern for us at first. However, there are always two friendly staff members helping guests cross safely. It’s q
Curiosity38564079297
Family · February 2026
“A beautiful hotel on a beautiful island”
+The perfect location. Close to lots of amenities. Lamai night market walking distance. Room was functional and had everything you need but was quite a tight space. Will probably upgrade to a suite next time. Rooms were cleaned impeccably and I liked that they were cleaned between 2-6. So nobody knocked on your door before breakfast. After they cleaned they would burn citrus oil so it smelled fresh. Staff were amazing. So hospitable and helpful and friendly. Toey in particular even memorised my name and asked me my plans daily and recommended places also. The breakfast spread was amazing. Such a variety and so tasty!! The one thing I would say is they do need to cover the fruit as fruit flies hovered a lot in that corner and they have the most delicious fruits . But everything else delicious. The hotel was very peaceful and had no noise issues at all. They had 6 pools. One was directly outside of my room and the others near the beach approximately a 5 minute walk. I would definitely recommend this hotel and I will definitely be back! A beautiful hotel on a beautiful island . Great value for money! Get it booked!
jaroslav1982
Family · February 2026
“Good or bad? Judge for yourself!”
+The hotel was fine, the staff were helpful and pleasant. We were a little taken aback by an incident that occurred in our room. Our son was bitten by a mouse. Yes, you read that correctly, in our room in a 5-star hotel, there was a fairly large mouse that climbed out of the duvet during the night and bit our son on the thumb. The hotel immediately changed our room. It should be noted that the hotel paid all expenses related to the doctor. Except for this incident, everything was fine. We recommend the hotel despite this experience.
Farg0n
Couple · February 2026
“Wonderful stay at a fantastic resort.”
+Beautiful colonial style hotel within walking distance to Lamai centre. We stayed in one of the suites which was large and comfortable. Rooms and grounds very clean and exceptionally well looked after. Huge choice for breakfast and food very fresh. Had a meal at their Edgewater restaurant on the beach - nice food and good prices for a resort. Very quiet at night so no problems sleeping. All staff very friendly, professional and attentive. Would have no hesitation in recommending the Outrigger Resort and would definitely stay there again if we are ever back in Koh Samui.