Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 154 reviews.
Jane
Netherlands · Couple · September 2026
“A very comfortable and quirky hotel!”
+It's a quirky place, with lots of plants and fish tanks. Each room has a different theme; I'm not sure what ours was called, but it was big, with a separate work space with a desk and also a separate tea space, with cushions and a low table. It was all very clean, the bed was comfortable, and the air conditioning worked well and quietly. Our room was in the back, so the traffic noise wasn't a problem. The breakfasts are set menus; you choose yours each day for the next morning, so they're freshly prepared for the time you order them for.
−A minor problem was that it was hard to set the shower to the right temperature. The hot water rather trickled, and then when I tred to make it a bit cooler, it went over to cold. In other words, it's hard to get a medium warm temperature. For us this wasn't a problem because it was very hot weather, but if you visit at a colder time of year, it might be a problem. Also, there was a ceiling light that was motion-sensitive near the door. It's a good idea, but the problem was that it also went on if you had to go to the bathroom in the middle of the night. We asked for them to turn it off after the first night and they came right away with a very low-tech fix: taping a paper over it so it wouldn't detect movement!
Alexander
United Kingdom · Solo · September 2026
“Absolute gem of a place to stay in Shymkent”
+What an absolute gem of a place to stay in Shymkent, I'm so glad I booked it. The hostess was very friendly and welcoming, and the location is in a nice, leafy suburb not far from the centre of town. My room was absolutely fantastic, and as well as a bedroom and bathroom, also had a separate kitchen/dining area, and even a separate little study area. Each room is individual and highly unique. The soundproofing was fantastic, the walls being very solid, which guaranteed utmost peace and quiet in my room. The breakfast was also something else, with different types to choose from each morning and top-quality restaurant standards! I particularly appreciated the hostess arranging a taxi to take me to Turkistan and back for the day at a very reasonable price, to visit the Mausoleum of Khoja Ahmed Yasawi and newly-built Karavan Saray complex. All in all, a fantastic stay in Shymkent, thank you for having me!
Tamara
Hungary · Couple · August 2026
+Breakfast, big room, 0-24 reception
Tatiana
Russia · Solo · October 2026
+В этом отеле мы были проездом , буквально на одну ночь, поэтому по расположению сказать не могу. Но персонал очень любезный, нас заселили очень быстро и подсказали, где мы можем поужинать. Также в отеле подсказали , где можно погладить белье , на втором этаже. Один из наших номеров выходил на улицу, где ездят машины и было ночью очень шумно, спать было сложно, потому что фары слепили в лицо. Второй номер, который мы взяли был Тихий. Поэтому в целом нам все понравилось
N4h3r
Italy · Group of friends · August 2026
“Ottimo hotel”
+Personale molto accogliente ed efficente, stanze belle e spaziose con diversi ambienti separati. Ottima colazione. Il servizio lavenderia efficente. Cosa dire bellissimo.
Nicolas
Switzerland · Couple · August 2026
“sehr sehr schönes Hotel!!”
+Eines der schönsten Hotels, super nettes Personal, sehr schönes Zimmer, leckeres Frühstück - einfach genial!!
Assem
Kazakhstan · Group of friends · July 2026
“Рекомендую!”
+Отличная локация и сам отель очень понравился
−все было отлично
Elena
Russia · Couple · July 2026
+Были проездом в Шымкенте и ночевали одну ночь. Отель находится в 15 минутах езды от аэропорта, все понравилось, завтрак был вкусный, персонал приветливый и отзывчивый, однозначно рекомендую!
Irina
Malaysia · Couple · July 2026
+Очень рекомендую этот отель.
Jose
Spain · Solo · June 2026
“El hotel perfecto.”
+La atención. El edificio. La tranquilidad. Lo amplio de las habitaciones. El gusto con que estaban decoradas. La limpieza. El desayuno. Un hotel perfecto.
−Dejarlo.