Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 26 reviews.
+Il soggiorno è stato ok ma non sono riuscito ad avere la fattura di quanto pagato poiché l"hotel mi ha comunicato di non poterla fare e di richiedere direttamente a hotels.com che però non emette fatture avèndo sede negli stati uniti. Peccato che viaggio per lavoro come dipendente e senza fattura la mia azienda non mi rimborsa nulla, quindi ci ho rimesso di tasca mia tutto l'importo. È incredibile come non si possa trovare una soluzione per farmi avere la fattura ,considerando che con altri gestori di prenotazione (esempio Booking) non ho mai avuto problemi e consentono di farmi avere la fattura anche quando pago on line anticipatamente. Non effettuerà mai piu una prenotazione con trivago/hotels.com
“Do not stay here!!!!!! Complete waste of money”
+Terrible hotel and terrible system! Our flight got cancelled and we just needed a place for the night and when we got there there was nobody to help us checkin and no internet so we couldn’t even get a taxi back to the airport. Awful experience and provided so much stress for my wife and I.
+The room was stinky of cigarette smoke like no other. Shower nozzles completely clogged. On the flip side very cute and friendly girl at the reception during the night shift
“Could be better - for a little more effort.”
+I booked this room for few hours before my flight to get some rest. Did not even sleep the night left a bit after midnight. BUT, the reception closes at 22:00 which is fine, but there is no one to contact if anything needed. no room services at night. something to drink or to eat. The room is not comfortable, the bed is horrible, pillows too. Sorry for complaining so much about few hours stay. But it did not leave a good feeling after leaving. still I did not expect much taking the price into consideration. Thank you anyway. The lady at the reception was nice and friendly though.
+excellent service, personable and attentive owners. very good price/ quality
Jonathan
Group of friends · August 2022
+There was nobody at the desk. Just an automated checkin system that wouldn't let me in. I spent the night on the street because there was nowhere to go and there were no taxis. DON'T STAY HERE.
Verified traveler
Group of friends · September 2019
+DO NOT BOOK THIS MOTEL!! I booked this property specifically because it says it’s close to the Malpensa Airport and it offers an Airport Shuttle. It is definitely not close, and it cost us 40 euros in an Uber to get there. The person working that night was less than hospitable and wanted to keep our passports overnight because he was too lazy to type the info into the computer as we check in. The enclosed shower wasn’t connected properly as the bathroom was completely flooded after one shower. You couldn’t tell it was leaking until you got out . We had to contain it with all the towels so it didn’t leave the bathroom area. Everything was soaked . The neon sign outside is so bright , it shines under the curtains and lights up the room. This place is not for an experienced traveller like we are.
Verified traveler
September 2018
+The rooms smellec like smokers had been in there, a step back into the 70s or 80s, the staff is great. I just dont like to smell smokers or sprays trying to cover it up in the room Im sleeping in, other than that its good.
“Welcoming and comfortable”
+Welcoming hotel; friendly staff. Clean comfortable (great shower) and quiet rooms. Excellent pick-up service from Airport with easy communication. Easy onward connections (train) in the local town (Vergiate) into Milan or to lake Maggiore. Recommend.
“Nice, but can’t walk from Malpensa airport”
+I picked this hotel because it said that it was near Malpensa Airport. Well, it’s closer to Malpensa (15km) than the center of Milan ( 55 km or so), but it is not that close. It cost me €40 to get there with a taxi. Nevertheless the hotel is quite nice and homey. The staff is very nice and friendly and professional. The town has a church and a pizzeria both of which I went to. I do recommend it but Malpensa Airport is not within walking distance.