Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 125 reviews.
Daydream30206105353
Couple · December 2025
“Nuitée pour le marché de Noël”
+Hôtel très propre et calme et vraiment très bien placé par apport au marché de Noël donc à la ville de Strasbourg. Le parking du cinéma n’est vraiment pas loin de l’hôtel à pied. Un galerie commerciale est situé juste à côté du Mcdo. Et le tram est juste à côté de l’hôtel. Franchement très contente de cet hôtel. Tout est à proximité. Merci pour ce séjour.
isabelledO7175VV
December 2025
“Lovely staff, good food and a welcoming atmosphere”
+My husband and I were in Strasbourg the week of our Wedding anniversary to visit the city and its christmas markets. We had a great time and felt really welcome at OKKO Hotels. The staff was super friendly, the breakfast and little snacks in the evening were delicious and it was an overall warm and friendly atmosphere. I also loved the Christmas decorations.
carlodD2329FO
Business trip · December 2025
“Be prepared for a cold shower”
+I stayed at the hotel for two nights in room 813. On both mornings, I was unable to get a warm shower. Despite informing the staff, I received inconsistent answers. I found it particularly frustrating when the front desk staff told me that it’s normal for the water to be cold early in the morning. This is unacceptable for a rate of €300 per night. Additionally, I suggested that the two breakfasts I had (worth €40 in total) be offered as a courtesy, but only one was provided, which I found inappropriate. Based on this experience, I will likely avoid Okko Hotels for future business travel.
apollinel661
December 2025
“Can do better but good location and new facilities”
+I have enjoyed the location and the staff. The aperitivo and the club is really nice initiative so that we enjoyed our evening. For me the restaurant offered some charcuterie and cheese platter that was truly deceiving ( especially after the aperitivo that was excellent). We got some tasteless brie, some frozen bread and some mortadella when so many good local produce available..... Also the bathroom offers limited intimacy and you can wake your partner up with the light, not the most convenient to me. The bedding is good ( except the pillows) and the staff was friendly and helpful !
paulinemM2949SA
Couple · November 2025
“Would definitely not recommend.”
+Poor experience, soulless place, no proper bar, reception desk rarely manned. Bathroom hideous, NO privacy! If on the bed you can see everything happening in the bathroom! Shower leaked all over floor, no magnifying mirror. Wardrobe was 3 small shelves and 5 hangers behind a curtain. Nowhere to hang a wet coat. Nowhere to put suitcase. Pillows flat. Poor courtesy tray items, never located water fountain that was suppose to be on each floor. Poor value for money.
jaymG4935YJ
Couple · October 2025
“Lovely hotel great concept of community stay combined with 4 star luxury”
+Great Japanese concept hotel . There is nice common area with free coffee snacks and fruits. It’s like workplace and nice hanging out place where on Evan enjoy hostel type facilities like watching a sports game on television. We watched French open from there. Great local wines and beers available at the common area for reasonable price. Bathroom design is a bit too modern but the room was comfortable with all the necessities taken care off
“Not recommended”
+This hotel is a complete letdown. I complained directly to their director, and even the receptionist admitted we weren’t the only travelers misled , yet they refuse to correct their misleading amenities. Instead, they hid behind a screenshot of their FAQ with a buried note about parking. That is not transparency , that is deception. For a 4-star hotel, this is downright unacceptable and borders on false advertising. The breakfast was another joke: embarrassingly poor, cheap, and low-quality. If you’re excited about a “choice” of cereals, this might work for you , but anyone expecting a proper 4-star breakfast will be sorely disappointed. This hotel misrepresents itself, doesn’t take responsibility, and shows no respect for its guests. Extremely frustrated with Okko AND Booking.com for enabling this misleading information to stay online. I would strongly advise avoiding this place.
“Overall good quality good prices”
+Not the first stay at Okko and probably not the last. Location near the old town is very good. They have no parking space themselves but there ist a good parking facility nearby, 1 day 20€. Rooms are small but pretty and clean. Value for money was very good. Breakfast is a little basic but not lacking anything essential. No go was soggy and not in the least crispy bacon. We will come back soon.
Jennifer
Family · August 2025
+Loved everything but that the windows did not open!
“perfect”
+We really enjoyed our stay and can highly recommend the hotel. The staff was very friendly, the hotel was very clean, and the room concept was truly an experience. The location is also excellent. We would love to come back.